This cleaners should change their name to Best Cleaning~Best Service! This is the best cleaners! I pride myself on great customer service and each time I come here they are very friendly and welcoming! I have never had a problem with the cleaning service and they get out a lot of stains that I could not get out of my slacks.
M H.
Rating des Ortes: 5 Carlsbad, CA
I have been using this company for nearly 6 years now. The dry cleaning always comes out nice without odor like some places. The laundered clothes always look nice. I even took an outfit there that I had spilled oil on and didn’t think it would ever come out, I showed them and when it was returned to me the stain was gone! My favorite outfit was saved!!! If you want an honest company who does a great job then this is the place for you. I am not sure why some others have mentioned such a poor experience. Too bad people with a negative experience are so quick to complain but those that have good experiences often do not say anything.
Jamie D.
Rating des Ortes: 1 Carlsbad, CA
Use this ethically challenged business with caution! They«Lost«4 expensive shirts and then blatantly lied to cover up their error. This was a frustrating experience to say the least.
Cassandra W.
Rating des Ortes: 1 Escondido, CA
Horrible service! I have to pick up 3 shirts because they didn’t clean them!!!
Andrew M.
Rating des Ortes: 1 Los Angeles, CA
WARNING! THEYWILLDESTROYYOURCLOTHES! We took my wife’s wedding dress, a jeweled dress, and my silk pants there and they were all visibly damaged. First off the wedding dress was burnt and the smooth chiffon is now crackled all over like it was wadded up then steamed. The jewels on the second dress were hazed over and dull, she will have to have them all replaced. My silk pants were slightly shrunk but came back much lighter in color, in this case they still look ok but I am still upset there is so much difference from when I dropped them off. Bottom line, this place sucks to have your clothes cleaned. Andrew
Dani G.
Rating des Ortes: 1 Orangevale, CA
This is the worst dry cleaning service I have ever experienced. 1. They are WAY over priced. $ 3 to sew on ONE patch that is 1 inch by 1 inch in size and they don’t even clip the threads from it. 2. They very noticeably stained a military uniform blouse in 2 locations. I had to point them out to them, so they re-cleaned and re-pressed the shirt. I got it back and one of the stains was still there… dark in color and on the collar. Then the woman insisted that the stain was there when I brought it in. I’m sorry, but in the military we don’t have dark stains on our dress uniforms and take them to get pressed and wear again. The stain was not there.(After going back for it a 3rd time, they got it out) 3. They pressed the blouses the first time with noticeable wrinkles in them still. They pressed it a 2nd time with military creases, which we specifically asked not to have done. The third time they were supposed to iron it by hand(which I paid extra for) and there were still large lines of wrinkles down the front of the shirt and shoulders. 4. I dropped off two ODUs to be pressed and they pressed them fully buttoned up(they have to have creases in the top) and I had specifically told them what had to be done and showed them. 5. The same 2 sets of ODUs were to be cleaned, pressed, and have patches sewn on the collars. After having them a week… I returned to pick them up… they only pressed the uniform and did not sew the patches on. On top of all of this… it took me about 3 weeks to get everything back. Whenever I went to pick up something for the initial time, it was not ready and I actually had to go there after closing time because they didn’t finish my stuff(as if I have nothing better to do than hang out at the dry cleaners for an extra HOUR). When I originally dropped my stuff off they told me to come back in 2 days for pick up. I told them it wasn’t necessary because I didn’t need any of it that week, and gave them 7DAYS to have it all done… Only half of it was finished on time and NONE of it was done correctly. I will NEVER go back there. The only good part: It was a family run business and the owner’s kids spoke perfect English… the owner’s… not so much.
Humberto G.
Rating des Ortes: 4 Vista, CA
I have been here a few times out now. Every time I get my clothes back cleaned, pressed and with no complaints. While they are a little on the higher side that some other places I have gone too, I would rather bring my clothes here and know I am going to get a job well done every time out. They occasionally have coupons in the local community guides they mail to local residents for 20% or so off.