Unleashed by Petco

I absolutely love Unleashed! We have come here before to buy a couple of things and today we tried out their self serve dog washing station. We have two King Charles Cavilers and a huge Shepherd Hound Mix and our dogs have never been so clean or soft! The shampoos and conditioners that they provide are great. It usually takes forever to dry our fur babies off at home, but the industrial drier did it in no time.
We also love how everything is provided from soap to brushes to even aprons. They even clean up the mess! The staff are so friendly here, and helped us a lot.
While most of their products are on the pricey side they all work very well. But these are no cheap grocery store products. These are high-​end, high-​quality, pet friendly products. Stuff like Kong Extreme and Top Paw. We will definitely come back.

Nice job Petco! Way to go catering to a unique customer segment — folks who want better dog food and no live animals in stores. Environmentally friendly types and dog huggers.
Walked over after dinner — this is in a shopping center — and checked it out for first time. It’s a mini Petco essentially with a subset of high end products and dog care services — wash your own pet. Really friendly staff who explained the difference between this store and big brother Petco. They do adoptions for pets but don’t sell pets.
I saw a cute toy for my dog and was pleased to learn my Petco Pals rewards card works here too — popped in my phone number and bam — I’m saving 25% on a new toy for my 13 yr old golden. It was a soft squishy one — she just likes to cuddle with them now.
Oh and of course, pets are welcome to browse and pick out their own food and toys! You still have to pay (and they take Apple Pay so you can use your cool watch).

This store is in a very busy shopping center. I like that they have no live animals. The employees are friendly and helpful. I was looking for new cat litter. The manager recommended a brand and I bought it. Unfortunately it’s scented when I specified I only wanted unscented. I had to schlep it back for a refund.
I would return here. They also have self wash dog stations for $ 10.

DO NOT bring your dogs to this store if you value their safety. My dog was attacked by a dog, and the staff excused it by saying, «He’s in training here. It’s a rescue.» My pup is also a rescue, and while he is well socialized and friendly, if he weren’t, and he required such severe training, he would certainly be muzzled in public places… such as an UNLEASHED Petco. Moreover, with a highly irresponsible owner like the one we encountered today, as the training staff, I’d require a muzzle. Can’t imagine coming back here if safety of all animals isn’t a priority.

Nice place, great area. Everyone was friendly but things were overpriced, more than anywhere else that I’ve seen. I do understand that it is an upgraded store, but still. I will tell you it was very empty when I was in there and the service was wonderful.

Every staff member that I have ever encountered here has always been incredibly helpful and knowledgeable. They have even remembered my name, my dog’s name, and what I had been looking for. I do not go in all that often; once a month maybe. But they carry the LiveFree Brand which is evidently pretty hard to find. I will admit that their prices for things like treats, toys, leashes, etc. are pretty high. But the staff is great so I’ll keep going back.

Went here last night and the staff is always helpful. Greeted me as I walked in and treated me like a honored guest. I will keep being a loyal customer for sure.

Pretty great store! They have a doggie wash in there! NICE! The service was great, very helpful and friendly. I like the selection of collars and leashes. And of course toys! I really love this location because it has curbside parking so it make loading your dog food bag super easy! I prefer this location more than the Hillcrest one.

This review is for the self washing station —
Each stations are clean and tidy with available shampoo, conditioner, towels, and brushes for your pet. One station is designed for smaller dogs and three for larger size dogs.
After you’re done washing, there’s a separate station for blow drying. The dryer is powerful and reduced the time it took for me to dry my dog significantly. I have a chow chow with two layers of coat and It usually takes me around one and half hour to blow dry her at home. With the commercial size dryer at Unleashed, it took me 30 mins to completely dry my chow chow. One thing I would say for improvement is to move the dryer off the grooming table as it took up a lot of space.
For the price of $ 10, we will definitely come back to use the washing stations at Unleashed.

I don’t really have a problem with this store other than… Do NOT give them your phone number!!! Unless you don’t mind being bothered on friday night at dinner time to answer a bunch of questions regarding their customer service. Funny because I specifically asked if they would ever use or sell my number.

I loved it there! The staff are courteous, informative and genuinely seem to care about what they’re doing. My dog was a nervous piddler, but they encouraged to keep socializing her and didn’t get frustrated when she got nervous and had an accident. Awesome people, great supplies!

I am certain that «Unleased… by Petco» translates to «Pet store in a suburban upper-​middle-​class neighborhood with less selection than a regular Petco but higher prices on what they do have… by Petco»
The employees are very nice, however, both to me and my puppy.
My pet supply shopping plan follows this order:
1) Costco
2) Amazon
3) Petco
4) Unleashed, by Petco, if I’m in that neighborhood, fresh outta treats, and have a dog with me that needs to behave right now.

I came here to wash my dog in the Self Serve wash tubs. It is my first time doing something like this. I usually wash my dog at home in the tub but we have a house guest that I’m sure doesn’t want to share a tub with a dog! So I came here. The store itself is small but it has everything you need. I walked in and was immediately greeted by 2 associates. I asked one them about the Self Serve doggies wash and they came over and helped me step by step with it. They were extremely helpful and nice. I really appriciated that. I walked around the store a little and picked up a few treats as well. One thing that I really liked as well about this store (which I’m not sure if it is PetCo in general or just this store) but they have several football toy options for dogs. I have been looking at various pet stores for one and finally got one here! Another thing PetCo seems to have that others do not are bowties for animals. I love it. This store is great and everyone inside is friendly. I will be bringing my dog back again for sure!

Envision for a moment that any given pet store eliminated all the junky Ol’ Roy food, cruddy rubber chicken squeakers, poorly constructed stuffed toys, and second rate dog products, but still kept the prices down.
Then walk into Unleashed. It’s virtually all the quality dog products from each major manufacturer under one roof. I really enjoyed walking through the aisle and seeing that many of the products had the best intentions for owner’s pets. I grabbed the Pawsitive Experience (?) box which had a little sample of everything (training treats, stuffingless toy, a karma treat ball, a large splinterless wood chewstick, Kong Wubba, and other stuff I can’t recall). We lingered in the store for quite some time assessing the best food for our kid dog. The addition of the self service dog wash is intriguing… I’m eager to try it out next opportunity (simply because I hate dealing with washing the towels/​tub afterwards).
Looking forward to posting more about this in the future!

Considering I’ve been coming here since June and all ya’ll fancy people are re-​reading this I figured I should add an update. I’m surprised at the lesser reviews — I still REALLY enjoy coming here and find the staff extremely knowledgeable and helpful. I was actually just there yesterday giving my girl a bath — I pop in here every couple or three weeks to use the bath and of course, generally end up buying a treat or a new toy for her to destroy shortly thereafter.
I think most of the staff knows me and recognizes Petunia right away and they always ask about her skin (the first couple of months she was breaking out from allergies etc so I spent a LOT of time talking to everyone). I really like their bathtubs the best — I’ve gone to one of the other local places that offers the baths and you have to actually hoist your dog into the tub unlike here, where they can walk, jump or even use a ramp/​stairs if needed (supplied on request) to get in on their own. I find the tub is the perfect height, and again, unlike other spots you have full access to both sides of the dog without having to attempt to turn the dog back and forth. Also it’s less tortuous for her to bathe here with warm water then in the yard all the time with a cold hose. I do bring my own shampoo and ear cleaner with me but they DO supply some goodies.
Their prices aren’t cheap but it is a corporate store — and of course they’re selling higher quality items. I’ve never been pushed to try a specific brand, just been educated on the differences between them. I was even informed of a 3^rd party website that offers unbiased reviews and nutritional breakdowns of all the dog foods so that I could come to my own conclusions. Not sure if I can post that here, PM me if you want it.
So basically, I’m bummed other people haven’t had the great experience I have, but I still stand by my review!

I have been coming to this location for quite sometime. They employees are always nice. I only buy novelty items from here when they are on sale. Scored an awesome collar for my little guy for $ 2. The treat bar is also a great idea. The location it self is small but is always clean!
The have a self wash dog area for $ 10.

Little pricey and they push the expensive dog products like blue brand. I also did dog classes here and they were pretty bad. There was another hyper dog that kept jumping all over my dog and she couldnt learn a thing. The trainer said its good for my dog and that if she can learn under these circumstances then she will be very well trained. The only problem is my dog never learned a thing. Not too happy spening a hundred bucks just to watch my puppy get trampled.

This is a great addition to the neighborhood. The staff is very friendly and helpful. The store is clean and orderly. They a great selection of products, they carry more of the premium and organic/​raw foods.
This location also has a self-​service dog wash that is inexpensive, and easy to use. They can be busy on weekends.

Joey was a stinky stinky dog. His best friend Bailey, down the block, told him that his mother Leslie was taking him for a bath at Unleashed and I think the two of them would have hightailed it into the hills if we hadn’t grabbed them and careened on up to Bressi Ranch. The dreaded b-​a-​t-​h.
This was the first time I used the tubs there and I thought it was just what the doctor ordered. They have 4 tubs at the far right side of the store. They hold very big dogs (there were two of them) and they put shelves with rubber pads for the smaller dogs (two of us). There’s a small looped leash that hooks to a ring so the dogs don’t slide around or try to jump off (which Joey tried, of course). The water gets warm really quickly and the spray strength is just right to soak them but not hurt them.
Washing our dogs together was a hoot, and the dogs seemed a little calmer too. Joey kept looking over to see if Bailey was still there. The shampoo and conditioner (in retrospect) were organic and mild and Joey didn’t scratch afterwards.
They only have one blow dryer and it’s over in the corner, so you have to lift your dog out of the tub and carry him to the bench. (The big dogs can just stand there while you blow dry them.) So I skipped that step and just dried off Joey really well with the two big towels that were offered. We’ve been having our heat wave in Carlsbad so it was a good day for this, and he was dry within the hour.
Since Joey had a sensitive hip and I’m hesitant to take him to just anyone for grooming, this will do nicely in the interim. Right on Unleashed!

This store opened up earlier this week and what a great addition to the neighborhood.
I was not sure what made this store different than a regular Petco but from what was explained to us, they only carry premium and organic pet foods and they also do not keep or sell pets at this store.
We found everything that we usually buy for our cat Max with the exception of one of his crinkly turtle catnip toys that we have to replace monthly. Bummer — I have to go to the Carlsbad location just to get that thing? shoot!
The staff here was very friendly but because they were having their grand opening, it was a little too chaotic for me. I look forward to having a pet store nearby that I can access easily but I’ll probably wait for the crowds to die down a bit. It was packed today. Hopefully by the time we get through all the food we bought today, the hype would’ve calmed down a bit.