A Better Moving & Storage

I used A Better Moving earlier this year to move from Fair Oaks to the Pocket area in Sacramento. They were friendly, on time and my move went quickly. Pricing was exactly what I was quoted. I’d recommend A Better Moving to anyone and will use them again next time I need a move (hopefully not for a long time!).

This is the third time I have used A Better Moving, but I believe it is my first review. I am over the moon with their service and attention to detail. Sigrid, Steve and the actual gentlemen who helped us move were in fact «Gentle» men. We moved from Carmichael to Lincoln and had the best experience with their crew. I have felt blessed to have them in my bag of tricks! It’s not often you find a business that pours it’s heart and soul into making your move simple, professional and with kid gloves.

A Better Moving Company reached out to me recently and definitely made good on my bad moving experience earlier this year. They clearly care about their reputation and I would give them another chance for my moving needs in the future. Thank you Sigrid for your follow up and integrity.

Totally false information written by Ingrid who I have never heard of or from. She is most likely being paid to dispute our information. We have no reason to lie. All you have to do is read other people’s reviews written before ours. Her verbiage is almost word for word what Steve says to us in all emails. Again total scam artists and very good ones at that.

A Better Moving is without a doubt the most professional and clean moving company I have ever worked with! Not only were they friendly and time efficient, everything was moved carefully and unbroken. I would recommend them to anyone moving in the sacramento area!

This is the worst moving company ever. I’m warning you ahead of time. They are scam artist. I have moved twice before and this is the worst experience ever. They showed up late with two guys and one truck. And then later another two come. But they charged us four 4 people from the beginning. The guys work slower than a tortoise and milked it for as many hours as possible. I moved 5 miles and it cost me more for this move than moving across the country.
They broke furniture got all my white item dirty and purposely wrecked things cause they were mad about move. I had to ask them several times to move faster and quite messing around Two guys talked poorly about my family in front on me. I would never use this company again. They don’t care about your items. Stay as far away as possible.
I can’t find anything. They threw everything in garage and I can’t find anything even though I packed and labeled everything nothing was placed in correct rooms. BEWARE
So I have more to add to this report. We have discovered we have several missing boxes. Where they went no ones seems to know.
Also the guys who work for this company are very unreliable and dishonest. They know they ripped me off but are not willing to admit it.

Over charged and under worked. They were gone for an hour for lunch but made us charge for a half hour of that, they were really slow trying to milk their time and they start charging you right as they get here to the point of you signing the bill. Would not recommend them unless you just want to toss your money, they didn’t even do that great with the move.

We’ve moved 8 times in the past 7 years and we’ve used these guys to move once before several years ago and they were pretty good. This time we had a totally different experience.
First off, they gave us an estimate for two trucks and a bunch of guys to move, but they didn’t even fill one truck. Also, most of the guys were good workers, but a couple of them were pretty lame (taking a whole trip to carry one little thing out of the truck). So, I don’t really feel like we got good value for the amount we paid.
Second, they left a bunch of small miscellaneous stuff that we told them needed to get moved at the old house and they also made a big mess, leaving garbage behind for us to clean up.
When we got to our new home, they acted super lame again, like they didn’t know what they were doing. For example, our refrigerator is oversized and wouldn’t fit through the security door on its own. So their solution was to irreparably break the door out of its frame so they could fit the fridge in! We had to tell them that that was a horrible idea and that they should just take the doors off the fridge instead…
They also put boxes and furniture all willy-​nilly and we had to go through and carry a bunch of the stuff to the right floors and rooms ourselves afterward.
To top it all off, they managed to break more than a few pieces of furniture including a really old antique piece that we had moved dozens of times without breaking before this.
I don’t know how they can really call themselves a «better» anything in good conscience. The only reason they didn’t get 1 star was because besides the above mentioned issues they did a decent job, but I would never recommend them to anyone or use them again.

EXCELLENT!!!
From the first interaction with Alex of setting the date of our move, to having a home visit, to receiving the estimate, AND EASILY changing our move date forward by one week with Steve, EVERYTHING was handled professionally and efficiently. Alex was very clear in explaining the process of how we would be charged based on weight, gas, milage and time.
The day of the move Nolan and Miles were hard working and friendly. Moving is stressful and they didn’t add any tension to the situation. In fact, they complimented us on the packing.
We had moved 95% of the furniture and boxes close to the front door. I had color coded the boxes with labels that were reflected at the new house. I gave them the floor plan of the new house so they would be a little familiar with it. We moved from a single story to two story.
The following day at the new house things went VERY WELL! We all worked together getting boxes and furniture in the assigned rooms and by the time they left our beds were assembled and the fridge was cooling down. Everything arrived in one piece, and we were extremely happy with the experience we shared with them.
Even the bottom line invoice was a little less than they estimated!
I highly recommend this company! 5 STARS all the way!

Highly recommended! Best service! With only a few days notice they were able to accommodate us. Our movers Tony and Miles were very pleasant and efficient. I highly recommend these guys. Will use them again in the future.

A Better Moving Company has moved both myself and various family members several times and have consistently been a pleasure to work with. Whether a short move or long distance the folks sent to do the move have been perfectly matched for the job. Professional and knowledgeable they have provided guidance and suggestions on packing, handling items and locating items back in the new destination. The culture of happy and productive folks shines through under the toughest situations. A great company to use, dependable and proven in meeting their time and cost commitments. Can’t say enough good things about this company.

We had a sectional we needed to pick up from Phoenix, AZ. We originally thought we could do the drive ourselves and get it, but «stuff» happened and we could not.
We live in the foothills outside of Auburn and were thinking this was going to really cost a fortune, to hire a company to go get it for us, and who knows how long it would take to arrive. We were wrong, it was a really reasonable price, and they only asked if we could wait until they had a load ready to take down to Phoenix so they didn’t have to go empty coming or going. No problem for us, and sure enough, just as they said, they left on a Thurs and told us it would be in Sacto on Monday. It was and in perfect condition. They helped us load everything into our own truck and trailer and were as nice and professional as could be. If we had wanted them to deliver to our door they would have.
I highly recommend this company. Alex and Steve were just great to deal with! Thanks guys!
Phyllis and Bill

Thank you Nina T. for the recommendation! I was not disappointed!
So the hubcap is offered an amazing career opportunity in Fresno, CA. Which means we needed a moving company to move us from Sacramento to Fresno. I called several companies and chose A Better Moving Company because of the excellent recommendation and the customer service I received right off the bat.
Alex helped with my with initial contact. He was very professional and articulate (after you call around and realize you’ve got some crack heads on the other line you appreciate this!). After I described what I was moving he gave me a quote over the phone. We then scheduled a walk through to ensure that the quote was accurate. My appointment for the walk through was at noon the following day. Jeff and Jeremy were there two minutes before our appointment and before I got there! I really appreciated that they valued my time (I was on my lunch break and had to get back to work asap) and were there when they said they would be! I pointed out the various items that I would be taking with me. It impressed me that they took notes! I also gave them the heads up that I’ll be partying it up the night before so I may be hung over and asked what was the latest they could move me. They were very accommodating! They said they’d be there at 9am. I was scared they would try and move me at 6am. Thank god they didn’t! I was hurting the next day! I asked them what I needed to do and they said nothing. I pretty much have everything together and to not worry about a thing. AWESOME! Just what I wanted to hear!
The day of the move: they were on time! And they brought a third man to load the truck as quickly as possible. They literally moved all my stuff in less than 2 hours. I’m talking about a 1700 square foot home.4bedrooms and 2 ½ baths! Did I lift a finger? NO! They even took apart the beds and put the mattress protectors over them! I maybe pointed at some things, but other than that I didn’t do anything. I couldn’t anyways. I hurt! They were so fast I told them to slow down. I wasn’t ready to move! After they loaded the truck we did a walk through of the house to ensure that they had everything in the truck and they were on their way. Fresno is a 3 hour drive and they said that they’d get there in 4 hours because of the weight stations and maybe grab some lunch.
I get to Fresno and they’re literally 15 minutes behind me! I didn’t even get a chance to walk through the property because they were just so efficient. Did I have to help unload the truck? NO. Did my husband help at all? NO! They even put up our beds for us and took off the mattress protectors! They even unloaded the truck in less than 2 hours! And that’s with just 2 people! The third guy left after loading the truck in Sacramento! AND they put the furniture where I wanted it!!!
I hate having to move, but this moving company took all the stress away from the moving process. No furniture was damaged at all, they made sure everything was where I wanted it, and were just so kind and professional! I would definitely recommend this moving company to anyone in the Sacramento area looking to move within Sacramento and outside of it!!!
As far as price: we paid $ 2,000 for this service. It was a 10 hour job mind you! You get what you pay for! If you love your furniture and your belongings and want a stress free experience, go with A Better Moving Company! You won’t be disappointed!

I have used this co before and they did fine both with cost and movers. However I used them again here august 2013 and one of the movers of the two I do not know his name) kept hounding me every few minutes telling me I was a hoarder! In no way shape or form am I a hoarder! They moved my one bedroom apt and I have very little. I feel it was not his place to be saying that to me, I believe they overcharged me as they stopped working and went to lunch 2hrs after they got there! I feel I was treated poorly because I am a senior. Very bad experience and I will never use this company again. I have complained to the company as well.
G. Hunter

A Better Moving helped a client of mine move from the Bay Area to Sacramento. They were prompt with their quote, professional and quick with the move and really eased a stressful situation. I would use them again without a doubt.

In April, my husband and I contracted with A Better Moving & Storage Co to move our belongings from Sacramento, California to Valencia, Spain. They were recommended by a close friend who recently moved to West Africa. We had a lot of valuable antiques, old grandfather clock, and small furniture to be shipped overseas.
Steve Sterns, the manager of A Better Moving & Storage Co, assigned John and Steve as our packers and loaders. They were both very professional and conscientious. They were quick, careful, and thorough. We could not have asked for two better guys to pack all our belongings for our move.
We received our shipment last week. There were five pallets that came in the container. Absolutely NOTHING was broken!!! Everything was as it was when they wrapped, packed, and loaded it in Sacramento. We highly recommend A Better Moving & Storage Co, whether you are moving across town or across the world!!!

So awesome! Gave me 20 free boxes when I paid the deposit to reserve their services. They’re very polite and nice. Nothing broken. Showed up on time and were quick and efficient! All in all a great moving experience!

I loved this company! Everyone was so helpful and positive. They made moving fun! Special kudos to Jeff and Jeremy arrived at my house, assessed the situation and suggested I request a third mover to help unload. I’m glad I took their suggestion! Jason made my upstarts unload much smoother. I looked at several companies, and yes they were a little more, but we all know you get what you pay for! They were worth every penny! They were friendly, clean and patient as I changed my mind about where things should go!

Better Moving Company is top notch!
I have used A Better Moving Company 3 times in the last 4 years. I am not talking small moves either. I am talking 2 days, 2 truck loads and some very heavy furniture, not always in the greatest circumstances. Steve the Manager always let me know in advance the approximate price which was very accurate and fair. What a Character ! The Job Manager Kyle always took the time to make sure my furniture was protected and moved safely. I sure am not a fan of moving, but A Better Moving Company will always have my business and my referrals. On another note Steve the manager new I had just went through a rough time, moved around Christmas with my 2 kids. On his own time he was so thoughtful to get me a Christmas tree when he was in Apple Hill and leave it on my porch. talk about going above and beyond. I Highly recommend A Better Moving Company! Thank You!

This place is awesome! They have moved my house and my business four times, and every time things have gone smooth! The staff is very friendly, and very helpful.
They have really good deal on boxes when you use their moving services. You get 5 – 6 free and a discount on any additional boxes needed. I was also able to sell the unused boxes back to them much easier than the U-​haul place I purchased my first set of boxes from.
The movers have always shown up on time, and are very courteous. I have never had a problem with anything breaking, or damaged. They even went so far as taking a door off it’s hinges to move my huge chair so they didn’t damage the door molding!
I will always use them for any of my moving needs. They really take out most of the stress associated with moving.