Great Clips

I will never, ever go back to this location. I’ve been getting my hair cut at Great Clips for years. So has my husband. I’ve had a good cut at this location before, the one in my picture, even. But I’ve been unhappy more than I’ve been happy here and our most recent cuts just have me depressed.
I never thought I’d feel like crying over someone else’s haircut, but that’s exactly how I feel now looking at my husband’s hair (and as far as I know, I’m not PMSing).
My cut wasn’t so bad; the girl just didn’t do a good job on my bangs, so I cleaned them up at home. My husband’s cut, the same one he’s been getting for years, came out looking nothing like he requested. His hair wasn’t brushed or styled after the cut, so I really didn’t get a good look at it at the salon. The girl told my husband she couldn’t give him what he wanted because of his head shape. Again, he’s gotten the same cut time after time, including at this particular location.
Later that night, we realized how awful it was. How uneven and scraggly. So he went back to have it cleaned up a little. I almost sent him with a picture, but I thought, really, how hard could it be? It’s nothing fancy.
It looks worse now. The girl went overboard chopping off his locks. It’s so short, he can’t even do anything with it now. We’re talking, so bad I don’t want to take our Christmas pictures. That haircut should not be immortalized on film.
Next time, we’ll drive out of our way to a Great Clips with stylists we can trust. Or we’ll just cut our hair ourselves, since we do it better than these hacks.

I’m heartbroken that Cassie is no longer working here, as she gave me a wonderful haircut. Now, I go to Rachel and she does a great job. She’s friendly and definitely knows about hair.
***UPDATE 11/​15/​10***
Rachel is no longer working here. I’m beginning to think this place has a high turnover rate. Disappointing, but as long as I get a good haircut, I’ll still come here.