Lexington Properties

The most flakey property management company ever. Its been 2 weeks since they started «processing my app». I’ve had to call them twice to get an answer and they still haven’t gotten back to me. In the meantime I went with another property management company and have moved in to a wonderful home, no thanks to this joke of a company..

Why isn’t anyone suing this company… habitability issues do not have to be tolerated. In Sacramento or anywhere else. I drove by a house (prop mgmt always says drive by first) — just happened to meet the landlord who was trimming a tree back. We asked if we could see the inside and he allowed us to do so. Then I told him I’d tried to call this company and arrange for a showing — no return calls. This OWNER started talking about how unhappy his sister — who rented the house before it became vacant — had a beef with them because she did not like the unprofessional attitude. Enough said — keep it moving. In particular he mentioned Mischelle Minor — whom once I reached her — just curious — she was snobby and aloof until I told her I’d been inside the place and that owner didn’t think that highly of Lexington or her.

HORRIBLE. Seriously don’t rent from them. Dispite the bad reviews they already had, my boyfriend and I decided to give them a chance. Biggest mistake. They don’t care about any concerns we had unless it didn’t cost them money. We rented for 1 ½ years and everything we complained about took at least 3 months to fix. Broken fridge, leaking dishwasher, mics. Items left in the house, broken fence boards. We didn’t get a dime back from our depost, claimed we ruined things that were way out of reason. Focets had air bubbles so they all had to be replaced? Light bulbs didn’t match? We LEANED plywood against the fence to cover holes they refused to fix because «it’s only a problem because you have a dog» what?! They ended up charging 500 to remove the plywood. Ridiculous. DON’T GIVE THEM A CHANCE. DON’T LET THEM HAVE ANYMORE MONEY. Don’t trust Rhoda or Terina. Beware.

This review is for the branch on:
Rutland Drive
Carmichael, CA
Never had bad experiences with property management until i started doing business with this particular branch.
they are not accurate with their initial inspections, they are not diligent in returning calls or emails, they are slow to process maintenance requests, (even if they were safety hazards) and I felt as though they treated our concerns as not important, and that we were just bothering them for trying to get in touch with them.
The place we rented was definitely not cleaned properly before we moved in.
I definitely felt that I could not rely on this management company when it came to questions or issues with the rental.

What can I say another worthless management company. They are not well educated in California law, and they only want your stupid app fee. They fish you along forever make you waste your time. I feel sorry for anyone renting threw them. They seem sweet telling you everything thing is good then find it funny to deny your app. For reasons if they where doing there job would’ve came up first thing. To all my fellow Unilocalers Don’t waste your time or money and just go else where.

Using property management companies to help us find a rental home in a good clean safe neighborhood was a real eye-​opening experience. The application process (including copies of paystubs, driver’s licence, credit checks, rental/​home ownership history, etc) is an undertaking. On top of that, at a cost of $ 30 per adult in the household, we spent $ 60 per application (to EACH property management company we used), so it became very expensive very quickly.
Although there were slim pickins on all the property management lists,
we did find one house on Lexington’s list that fit our needs perfectly. However, we could not see the inside of the house (only the outside) for almost a week. (Apparently the current tenant didn’t want us to see the mess inside which we understood, but still, given the stress of finding a home, a week was too long to get it in shape to see). In our opinion, if it was not ready to show, it should not have been up on the list until it was ready to show.
We actually ended up finding a home on our own (we saw a sign on the corner of a house we liked). After we quickly saw the inside of that house (within one day of calling), so we contacted the other property management companies to let them know. We were mpressed that all of the property management companies that we used gave us a full refund since they were not able to find us anything in our area. Well, all except one, Lexington Properties. Lexington did not provide a refund, not even a partial refund. We certainly understand that it costs money to process applications & run a credit check, but I assure you, they did not do $ 60 worth of work on our behalf.
Disappointed. Do not use Lexington unless you are OK with handing over $ 30 per adult applicant without any chance of a refund (even if they do not help you find a home!)

I thought I’d offer a landlord’s perspective: I’ve had the benefit of Lexington’s management for several years, in particular the services of broker /​manager Rhoda Evans. They’re organized and professional when it comes to making an initial investment purchase and making it «rental ready» as well as for taking on your existing rental. They can handle both SFR as well as multi-​units. Feel free to PM me if you have additional questions.

Avoid at all costs! Prior to lexington property management I have had a pleasant experience with other property managers. I find it hard to believe a more unorganized company exists. Specifically our problems were with Rhoda, the manager. She gave us misinformation about the community when we were looking into renting our current residence, which almost caused us to pass up on a great property. Fortunately I called the HOA direct and found out she had misinformed me. Unfortunately I ended up dealing with Lexington. Another incident came up we had a city mandated inspection. Throughout the entire process she has continuously calling to schedule appointment times 3 – 4 days in advance… on notices given to her weeks prior. If we were unable to accommodate her last minute scheduling, then we would be billed for the reschedule. Do yourself a favor and read the other Unilocalers reviews, there’s a trend of dissatisfaction. DONT NOT MOVE INTO A PROPERTY MANAGED BY THEM!

AVOID AT ALL COSTS!!!
I have been living on my own since I was 16 and I am now 36, Always living in apartments, I was ECSTATIC to move into my first duplex with my children in Oct 2010. I went through Lexington Property, Mishele Minor to be exact and without any exaggeration at all, this has been a horrendous and horrible experience.
Due to my disability of pain, and limited income, it’s not so easy for me to just move again so I have been subjected to the unproffesionalism and lack of courtesy for the constant issues this duple has had.
Immediately after moving in I noticed things wrong that one would now know of or think to check during a walk in. The home was infested with ants and black widows, so much to the point that we had to sleep together on a couch to avoid having them crawl all over us at night. My counters would be black from ants, and I did everything ti keep my home clean and bug free. The dishwasher didn’t work. It took 6 service appts, which I am sure you all can add up to the amount of time, appts and more important matters I needed to be doing, as opposed to sitting around for 6 people to tell me the dishwasher needed to be replaced. Also one of the techs removed the cabinet drawer when they were servicing the dishwasher, exposing that under the sink were very large holes letting in freezing cold from the outside so for months I dealt with that until a repair man came for the wall. The garage door would not open, for months I was not able to use the garage for my vehicle. Both the door to the kitchen and my daughter’s bedroom door would not close. The hot/​cold water valves leaked in the laundry area in the garage and needed repair. Several of the burners on the stove didn’t work and required a repair appt. An electrician had to come out to correct the outlets and electrical wiring that the previous tenant clearly tampered with and it was unsafe to be around. I wasn’t given mail keys when I moved in, but instead was visited at my home by a stranger who had my mail and keys in his possession. He was the previous tenant, clearly on drugs and asked if I «hold his mail for him» to which I asked him to leave my property and to get his mail forwarded from the post office. Then I had to make a police report when it was found that this man was still stealing my mail, with all of my personal info, for weeks. I had to pay $ 30 to get the keys changed, and after several weeks the money was refunded to me. Mind you, all of this happened with in the first SEVEN WEEKS OF US RESIDING THERE.
From then on, I have tried to resolve issues on my own. Currently my home is without heat and has been since late Sunday evening. It is the coldest week ever in Sacramento, with temperatures dropping to 25 degrees at night., I have contacted Lexington both on the phone and in person and 36 hours later they are sending out a service technician. This has been an ONGOING problem since I moved in. the furnace is improperly installed, old and not working correctly, in addition to a very old venting system that gets not heat to the back rooms. I’ve had SMUD confirm all of this, and the need to replace the furnace and venting, in addition to two service contractors Lexington sent out. Here a year later, nothing was done, I am paying more on my utilities than I should being the heat is going to the attic and the city and not my home, and now it has completely stopped working all together. SMUD has confirmed yesterday that it is the unit.
My lease is up again on Jan 31^st and as I stated, I am on disability for multiple spine conditions. But due to all of this happening to me and my children, I have been killing myself and my body for the last 2 months and am working 3 part time jobs to come up with the money to move. I shouldn’t be forced from a home, it should be my choice.
So if you are thinking of renting from Lexington Properties in Carmichael, save yourself the time, energy and money. I would rather be back on the streets and couch surfing, then continue to give my hard earned money to these slum lords.

Rented with them for one year between 2010 and 2011.
Downtown Sacramento, 2 bedroom/​1 bath apartment — Roughly 800 sq ft.
It wasn’t professionally cleaned prior to us moving in; however, the agent pro-​rated a small portion our rent when I mentioned I wasn’t happy about the cleanliness.
Within three months, the bathtub started leaking water around the base and I called in for a repair. They came the day after I called and after looking at the issue, they explained it would take two days to complete. Ultimately, the repair took the two days and an additional day.
I never had any issue getting Lexington on the phone nor did I have any issue getting that large repair completed (I paid nothing for the repair and the contractors worked around my schedule).
They gouged me on the deposit, charging me $ 20 for one cheap plastic Venetian blind and I was charged for a «professional» cleaning.
Overall, they are decent when compared to other property management, but you, the lessee need to maintain the communication and throw out your expectations (while covering your own ass). If you don’t wanna deal with the bureaucracy — Find something privately owned.

A good property management company is hard to find. And in my searching for a new place to live, I found this to be the worst!
Avoid!
They will happily scam you.
I saw a house online I loved and went to their scheduled open house. When I asked if they only took one application at a time, the agent laughed (laughed! like she couldn’t believe I would think so!) and said no, of course not, and in fact they already had an application in on the house I was viewing. They accept as many applications as they can get on the house (complete with $ 35 fee per individual over 18 moving to the property), then figure out who the «best» person is and select them. Umm… k. My girlfriend and I don’t have $ 70 to waste to not get a house I am qualified for. I firmly believe the first person who meets their criteria on paper should pay the fee and they can use the money to verify what was declared and give them the house.
I loved the house and the neighborhood but ultimately decided not to apply to a company that essentially steals from so many potential clients. I am a good renter– clean, good job, good income, good credit, great rental history. I decided to find a company that appreciated that about me.
The two companies I was most happy with in my search were Real Property Management and Hastings Property Management– both were responsive by phone and only accepted one application at a time. I first applied to a Real Property but since an application was already in was NOT charged the application fee until the person ahead of me was processed. My application was basically a placeholder if they fell through but they ended up taking the place and I kept all my money. I went to Hastings next. Their application fee was $ 40 for 2 people; they have been helpful and responsive and I found a house I’m moving into next week!
I’m sure there are other reputable companies around. Please find one of them. So long as people continue to throw money at them for their dishonesty they will keep doing it. Keep your money away and they just might be motivated to turn into an honest company.

Rented from Lexington for three years and I could do a backflip I’m so happy I’m finally almost done with them. No one takes your calls, takes unheard of amount of time to fix any issue, and very disorganized. The landlords that use Lexington are just as cheap and uninvolved as they are as well. Renter beware. I can personally attest that the lexington property you are interested in, is not worth sanity you will lose dealing with this terrible company.

Aside from the blatant discrimination based on age and sexual orientation, they are rude, and unprofessional.
I understand that discriminating based on age is not illegal under Fair Housing, but the fact that they gave us shitty customer service because there is a lesbian couple in our household, is definitely against the fucking law.
They waited until the LAST possible moment to let us know they had chosen another applicant over us for a property we applied for.
They told us if we wanted to apply at any of their other properties the application fee would be waived.
I called about another property and was told they would be doing a showing on a certain date at a certain time. I showed up early and no one was there. I called twice to make sure the guy was going to show up. I knocked on the door, rang the doorbell — nothing.
I waited a total of 25 fucking minutes before I finally left. When I called to reschedule they said they don’t «do private showings», then listed off inconvenient times during normal business hours.
Fuck the fuck off! I wasted so much time and gas so your property guy can stand me up?
Is it a coincidence that we were denied then stood up? I don’t think so.
In summary, Lexington Properties hates gay people. Who knows what else they discriminate about.
And for the record, we are definitely qualified applicants. Good credit, no evictions, well over 3 times the monthly rent, etc. The applicants were my boyfriend and myself, and our two roommates who happen to be a lesbian couple. We are young, yes. All under 24. But we all work full-​time, are responsible, and would just like to enjoy a backyard and a garage and the peace and quiet of not having anybody live above you stomping on your ceiling. I don’t think it’s too much to ask to SHOW UP TO AN APPOINTMENT. Or too be slightly accommodating when you don’t show the fuck up.
I bet they won’t even reprimand the asshole who didn’t show up. If he was in a car accident, or incapacitated for some legit reason, then I apologize. However, I highly doubt that was the situation.

So I was interested in renting a duplex which Lexington is managing and I filled out the online form to be contacted and heard nothing for a week. Nothing too surprising there, and I don’t always expect instant responses from online web forms that are part of a companies web page. So after a week I see the property come up on craigslist, and I’m really interested in it so I call and leave a message (Monday) for the property manager saying I’d like to come by on my lunch breaks Tu/​Th to see it since it was more convienient for me as I work at two different locations and would be closer on those days. She calls back the next afternoon (Tuesday) and leaves me a voicemail saying she’s showing it at 4:30 to a couple the next day (Wednesday) so I leave work early as I take the bus when I go downtown to save on parking, and I get there at 4:25 and the couple is walking out and Rhoda is locking up the house. I explain I was the one who called and would like to walk in and see the place. We go through the house and discuss it, I think it’s perfect for me, she agrees it would be great and talks like she’s trying to sell me on the place. I ask for an application and when she hands it to me I explain my financial situation. I’m currently about to file bankruptcy to disolve a 300% underwater condo and my credit card debt which once my job takes more money out of my pay check for ACA since Blueshield is passing a fat wallet-​padding 20% of their higher costs back on to us the consumer I wouldn’t be able to afford my $ 1300/​mo 630sq. ft condo and credit card minimums anyways. I will be able to afford this duplex at $ 950 and even offer to put down double the security deposit up front as well as pay last months rent up front. She tells me she understands my situation and to go ahead and put the application in. I fill it out provide the last year of my paycheck stubs, my last 7 years of 1098’s on my condo, and send an email fully detailing the nature of my circumstances. By all accounts I will be the perfect renter except I haven’t filed my BK yet so my credit report looks poor, but all property agencies deny bankruptcy applications on principal. So I ask you Unilocaler’s this: Do you think I just got scammed out of $ 30 when I was handed the application knowing that I had poor credit up front?
This was a sad experience for me and I don’t think it was fair for me to explain everything and be told to apply anyways. I really liked this property it was in an excellent neighborhood, I would have probably been a solid stable renter there for 3 – 5 years while I rebuilt my credit and savings before looking to buy a house. Now instead the owner of this property is going to have to keep waiting for someone to rent this place. (not long I’m sure, it is an amazing house so unless there was something seriously wrong that I didn’t see on my quick visual inspection I’m sure someone will get it sooner or later when Lexington finds the most absolute perfect renter)

This rental company is a nightmare to deal with. They do not offer co-​signing at all. And to get a phone call back is like pulling teeth.
They gladly took our money for the application fees, called and verified everything, and then turn around and don’t notify you until a week letter by mail. I have been trying to call them to discuss my application and 2 days later still cant get someone to call me back. Absolutely horrible to deal with. Stay away!!!

Really Bad. Horrible with communication. Wont return phone calls. Tell you they will let you know the status of your application… but you wont hear anything back… just wasted time and $ 30 for your trouble…

I have rented for many years and from many different property management companies. Lexington, paired with slumlord homeowners, has been by far the worst experience I’ve had. They really don’t care what kind of conditions you are living in until it is time for you to move out… then they will fix things… AT YOUR EXPENSE. I absolutely love my unit and I am sad to move out. If I could do it all again though I would NOT rent under Lexington Properties.: (