Westwood Apartments

O points in review. I don’t want to waste a single point on them. Office person never been on time. Very rude. The office receptionist is always look tired. They don’t want to do anything except making faces.

I have never felt the need to write a review on here until now. These apartments are so beautiful, the neighbors are great and the staff is… Kind. But I’m starting to question how well the maintenance is really kept here, at least long-​term. I am living in a bottom story remodeled apartment with my boyfriend, and have had several problems with everything breaking. Right off the bat we had a broken shower head, bath tub, and back door lock. That was in January and we have had to call maintenance for several other reasons since then. We have loose plugs, a crooked bathroom door, and most recently, a hole in the wall with what looks like fungus coming out of it. The first time maintenance came in they covered the hole and said it was rust from a nail??? But it grew right back through. They fixed it again recently but can’t tell us what exactly is growing out of the wall. They’re still insisting it’s rust. I am not by any means blaming any one particular person.
They are good with maintaining outside, and maintenance is very quick to examine the situation once reported, but it is stressful having to worry about what could break next! I wouldn’t say DON’T move in here, but make sure you do a thorough inspection at move-​in. Other than maintenance problems it’s a lovely community with several amenities. But it could definitely use some work.

fix my pigeon issue I have been having for a –while– and this place is great. If not soon, I need a reduction on rent considering I am –paying– for the ability to use the deck and cannot if it’s full of pigeon poop EVERY day. Other than that, I have other small issues that were dealt with and would rate this place a 4 out of 5 but… PIGEONS! Till it’s fixed, each morning (although it literally takes 10 – 20 min of my time) I will clean it with scorching tons of water because that’s the only way it will come off.

This place Doesn’t like Disabled people they will find a way to turn you down. The also don’t like anyone who filed bankruptcy they will check your application tell you it’s good make you pay for credit check then say no. They don’t even care why you filed.
DON’T RENT here

What ever you do, DO NOT LIVE HERE! I’m glad my contract ended and I was able to move. The area is high traffic and prone for problems especially at night. I heard either a cop or a fire fighter every single day, completely noisy. The management is a joke and the maintenance is the worst I’ve seen from a management company. On average a maintenance request took a week and a half to be resolved if at all. The gates seldom worked for gate access on the side, there is always dog crap everywhere! Don’t park on the street b/​c the sprinklers will spray your car more than the grass and cause hard water damage. (Aren’t we in a drought?) You will not want to stay here, if you do you were warned! I guarantee you will regret it and once you move out be prepared to not get a refund. The apartments are rented in crapy condition but when you leave, it is as though it was not «good enough.» Spent over ten hours spot checking but there was no preinspection walk-​out. From a humble guy that does not like to make a fuss, I’m telling you to look elsewhere!

Randy B. I have lived at westwood for about nine years now. It is a great place to live. Nice and quieI have had very few problems but when i have jody the manager and her staff have taken care of it right away. Thank you so much everyone. I would recommend renting here .It has been great for me.

this place deserves at least 100 stars .
this is far beyond an apartment complex. sounds like a cliché but it truly is a community.
here is my story. i have been here about three and a half years
i am typing left handed because i had a near deadly fall walking my dog. broke my arm, some ribs and got a concussion. i am elderly and live alone. when i woke up i was in an ambulance. neighbors saw the fall and called the ambulance.
3 days later i am home. the dishes have been done by my neighbor who also brought delicious food and got a key from management to feed my cats. the dog? the dog was walked more than once a day by a staff member, Sean, here. jodee also walked her. one of my kitties managed to get out, but the manager and assistant manager, jodee and erica, went around looking for her. she eventually was captured by kind neighbors who had to climb up on a storage shed and grab her from an upstairs balcony. there have been more kindnesses but i hope you get the idea.
so what other apartment complex would have done this?
as others have said, the place is unbelievably beautiful, i have a 30 foot tall lemon tree in the corner of my patio. its in blossom now and everyday the wonderful scent comes in my place. and this is not a standard apartment patio. it’s huge. when i recover i will have a party for all the kind people including staff on the patio.
theres a fruit bearing persimmon tree and redwoods, wisteria, doves, squirrels, blue jays and hummingbirds to name just a few of my favorites.
and i think the rent is level with other places around here, if not cheaper. the apartments are old. the plus side of that is that they are much bigger than the usual.
i will stay here as long as i can. the people across from me have been here 15 years.
oh yes. last but not least is the hot tub. heaven. good hot water. beautifull setting.
unbeleivable huh? you should come see. i bet you have never seen anything like this.
if i could do it i would post my pictures. the pictures here show only a little of whats here. later.

I am SO excited to be going back to Westwood. I was a tenant there for awhile and decided to move to a duplex. WORST MISTAKE EVER. Now I’m moving back and couldn’t be happier. The staff at Westwood are amazing. The pool is FABULOUS. It’s very well taken care of and huge! The grounds are beautiful with big trees everywhere. Wish I had never moved in the first place.

I have lived at Westwood for 2 ½ years. I really like it here. The residents are nice and the grounds are beautiful. The laundry room has new large w/​d that works well. The pool is huge and the Management is very nice. The units are are large and I do not hear my neighbors when I am inside. I really like Jody the manager a lot. She is very helpful. I would recommend anyone to move here because I love it!

Westwood apartments is awful… the manager is not friendly and used our rent fees. The workers at WEsTWOOD are not friendly. I have no privacy for my home. The workers are always around. I paid rent and I expect no one around and bother us. People who live in WEsTWOOD are awful. Don’t move in here. Ugly inside apartment. Cheap everything. The doors are broken by it-​selves. Westwood apartments have MOLD!!! BAD!!!

Still live here and hate every second of it. The people in the front office are nice but the maintenance team is awful. I live by myself and I needed some maintenance done in my apartment and I come home from work with my television on. Then 3 weeks ago I put in another maintenance request and I waited a week and a half and there still was nothing done. I called the front office and found out that they didn’t even put in my request. The person over the phone put in my request again and a couple of days later a maintenance guy came to fix my bathroom. I also needed my front porch light fixed and he said that he ordered it that morning and he would be able to put it in tomorrow. I waited for 2 days before calling the office again and they said that they just ordered it that day. I waited another 3 – 4 days and my light hasn’t been fixed. For the past 3 days I’ve been calling the front office every day asking them to change the light bulb. I even heard the office call maintenance to go and fix my light immediately and guess what, they never came over. I can’t believe it has taken them over 3 weeks to do this and it’s still not completed. It’s ridiculous that they can’t do something so simple. DO NOT LIVE HERE.

Run as far away from this place as possible. Do not rent here. I was sold on this place by a wonderful front staff person who no longer works there… Hmm, wonder why. I rented a one bedroom one bath which had a bipolar shower. It was either scorching hot or freezing cold… Mostly freezing cold. We would have to keep a large cup in the shower to fill it with warm water from the spout to bathe. Brought this up to management and it never got fixed. Other maintence issues were not addressed or fixed correctly. Our fridge went out and they did fix it, but it ran cold, so cold that our veggies or chicken would freeze. These are little things that I can see with an older complex, I get it. However what I can’t stamd is trying to have better tenants when you still allow current tenants with section 8 to stay there even if they are not a section 8 complex. A lot of the residents use drugs and often times I would walk into my apartment and it smelled like weed from the upstairs neighbors or chemicals from the next door neighbor that came from sink. I don’t know what type of crack he is smoking but the fumes were something I have never smelled before.
They have night watch however there is one resident who goes through the garbage dumpsters at night looking for treasures, and another resident who starts fights with strangers. They ask an insane amount of rent for that area with little to compensate, You can’t slap makeup on a pig just to make it look better. DO NOT RENT HERE!

Epic Failure.
Honestly I could not be more embarrassed for the management here.
Well. Other than the fact that this *is* their JOB.
Tonight will be the 5^th night this month we have been displaced from the accommodations identified in our lease for which we are in good standing and paid in full.
The issue began after the management neglected to disclose a drainage/​pump system which **I hope they realize** runs on electricity and often in storms there is extended loss of power.
Needless to say the maintenance staff are very friendly and moderately helpful. Though they lack the professionalism I would expect (uniforms, name tags, walkie talkies) at a large complex… I cannot say the management has been near as helpful.
**absolutely no effort to accommodate or apologize even for the inconvenience let alone the damage and cost of washing all the soiled bedding etc.
When the apartment first flooded earlier this month it was an entire 4 days and nights the space was uninhabitable with no effort made by management to offset the cost/​loss of use over that near week long stint.
Seeing now the floors are welling up with water as I type. I just cannot help but wonder how long it will be before this issue is resolved.
And how many days of rent will have been paid when no suitable space to sleep is available.
In other words, POOR FORM, Westwood Holdings LLC.
Oh. and the Gym they advertised as open in December has still not yet opened due to management oversight in zoning and safety laws for such a space. No date is set for the necessary maintenance and thus no projected opening date though it is BOLDLY printed on ALL their advertising still.