Sucks out loud. Lots of BS surprise fees, HARD sell on crap I told them I didn’t need(moving boxes, «their» lock, WAYYYY overpriced ‘must have’ insurance. Then today, 6÷11÷2015, I get a $ 20 «late fee», even though I moved in on 5÷11÷2015. About as slimy as it gets. I’m sharing this with everyone I know who needs storage. I am outta there… Phil Brakefield West Dundee