Bobby Layman Cadillac GMC

I would NEVER recommend this dealership for many reasons. Went in with my wife on Saturday looking for a used SUV. Was not greeted at all while walking the lot, had to go inside and poke my head in someones cubicle to get some attention. They sent out Todd who was chewing food and whiping his hands while he walked out to greet us while wearing a sweat shirt, sweat pants, and some basketball shoes. The greet did not include a handshake which may or may not have been a bad thing. Went to test drive an Acadia, this Acadia had visible hair all over it, gum in the center console, cookies and hair pins in the back seat… just unreal. Like someone used it for a hair salon. While test driving it we also noticed the drivers seat was not securely attached, when I would accelerate the seat (where it attaches to the car) would shift around, not the back part but the actual seat. Did not feel safe at all. Mentioned it to Todd, he had response at all, I am sure it’s not the only time they have heard that. He let us test drive a couple, and after each one just had nothing to say, sometimes sales tactics get old but he just did not engage with us at all. I just dont think he took us 30 year olds very seriously. A funny part was when the manager started yelling around the dealership about Todd leaving his dirty plate and said it makes us look dirty, I really wanted to inform him of his hair salon car out on the lot. I also noticed the Acadias did not have the «Acadia» letters on the back of the car or the trim like «SLT.» I asked Todd and he just said maybe they did that with that model year and that he would have to investigate it… kinda shady vibes from that. So we wanted to discuss moving further with a 2012 acadia that kbb came up with a value of $ 21,000. He said he needed to go check another computer, 5 minutes later came back and just told us what our montlhy payment would be with a «pretty good rate.» We had no idea the price they were asking because nothing was listed on the car or mentioned. When i asked him i wasnt interested in the monthly payment but wanted the final price, he then said $ 28,000 something. After minimal support when asked why it was priced so high, he asked what we would offer and I said after comparing it to others in the area and what they are priced I said $ 18,000. Clearly this is way under what they are asking but I felt what they were asking was ridiculous for the shape these cars were in and in comparison to the market. I wanted to let him know I realize their huge markup. Without saying anything else he slammed down his papers, said «Have a good day, you gotta be kidding me!» and walked away. I was astonished at his lack of sales attempt… its called negotiating and tried to bring him back down to earth with this price! the car had been on the lot for 7 months haha! I had to ask another associate to get Todd to bring me back the keys for our trade in. Very unproffessional atmosphere… crushed bugs on the floor too haha… this place is pretty hilarious but I definitely did not appreciate the service and poor quality cars. Dirty, unsafe… the cars and Todd.