Andys Sprinkler, Drainage & Lighting

Be cautious with this company. The gentleman that showed up to quote me on a French drain was very polite, but he quoted me 4X the money that 3 other companies did. The other 3 companies were all consistent in price and were reputable companies. Maybe this happened because my fiancé was not home to talk to him and it was just me? Could have also been that the guy was just very inexperienced. Hope this helps if you are considering a quote from Andy’s.

I’ve had Andy’s out for a few different projects– once to re-​route my irrigation system after we extended our patio, once to do some drainage work, and once to add drip irrigation in our flower beds. All three jobs were completed with the utmost care and attention to detail. It was clear to me on the first visit that this is a team of very knowledgable individuals– they are the best in their industry for a reason. The quality and professionalism of these guys will prove to serve them well for many years to come. I am very grateful for the neighbor who recommended this company!

A bit lengthy, but bear with me. A drainage job estimate from Andys included charges for 8 hours for a crew of 4. I agreed and the day of the job, the crew of 4 spent 4 hours onsite completing the job. I was not contacted after the job was completed to ask if I was satisfied with the work. The next day an invoice was mailed to me with no payment instruction. For the next three days, I received the identical invoice from different senders, again with no payment instructions. I had to call to arrange payment with them. I was charged for the entire 8 hours of labor in the estimate, but did not notice until day after payment was made. Requested a refund for the 4 unused hours and was told there was prep time on the front and back end of job and that they would ‘split the difference’ and refund me for 2 hours. I agreed not wanting to pursue the issue further. I was told a check would be issued. It has been three business days since they agreed to the refund and I am still trying to get confirmation in the form of a check number. I had a previous experience with Andys that was very positive but this experience will be my last with them. They ignore you once the work is over, not even asking about satisfaction. Now I know why.

They came on time and were professional. My problem was a leak. They replaced a few solenoids and charged extra for digging. Really? Sprinkler systems are undergroung. They did bring their own showels. They left without checking the main meter and the bill was huge. The next day I had a nice big puddle. The leak, my reason for calling them, was not fixed.

Our sprinkler system had not worked properly in two years — one broken piece after another. So, after reviewing Unilocal and others — I called Andy’s.
Wow !!! What service. Completed appt. request online — they called to confirm shortly thereafter, Service tech. Called within 30 min
Of scheduled arrival — they were right on time at 4:30 pm
Sergio and team quickly inspected our 11 stations with over 65 sprinkler
Heads. Within a short time had everything diagnosed and recommendations
Made. He said they would work until dark and then return in the morning
To finish the very lengthy job to make everything work properly.
Four hours later, they had completely finished and we now have a system that works like new. They were very knowledgable and worked non-​stop
To complete it before dark. Even though it cost me a bit more than expected, it was well worth it. I recommend them to anyone.
Sergio — your a true-​pro. !!!
Thank you
T Moffett.

Called Andy’s to get an inspection and repairs for my sprinkler system. Made a special point of obtaining assurance that I was the first appointment of the day at 8:30 and that I would not have to wait for the crew. Appointment setter was very professional and polite. Unfortunately, at 8:45 on the day of the appointment, there was no sign of Andy’s crew. I called and was told that they were in traffice but would be there within 10 minutes. At 8:55, still nothing. At 9:00, as I was leaving, they pulled up. Said it wasn’t their fault they were late; offered no discount or other accommodation for my time spent waiting, so I sent them away. If you can’t show up on time, you don’t deserve to be given the business.
Still looking for a responsible and affordable lawn sprinkler service. Please reply if you have a recommendation.

I’ve never had such a positive experience with a repair crew.
After much research on Unilocal,BBB and other sites, I selected Andy’s Sprinkler to inspect my malfunctioning control valves. The booking process was easy. They (William and «Shorty») called me 20 minutes before their scheduled arrival.
Watching them work showed ovbious experience working together. As they tested the entire system, we got down to the bad valves. William suggested a few tests, which we performed. Unfortunately, replacement was in order. So «Shorty» dived right in, dug it out and spliced in a new one. They let me watch and explained every step of the repair. Then back to testing and verifying pressure and electric levels. A few adjustments were still in order.
Both were polite, efficient and will be called again if needed.
After they left, I did something I rarely do. I phoned a friend with similar system problems and recommended them.