Pet Paradise

We always try to support local shops, but the customer service (or lack thereof) killed this one for us. When we approached the checkout counter to ask a question, we first had to wait for the ladies working to finish their conversation where they were blatantly complaining about a previous customer. Then, once we were finally acknowledged by one of them and in the middle of speaking, we were interrupted so they may continue discussing said «problem» customer. Unfortunately, my daughter did find a cat bowl she liked and wanted to buy it with her own money. With hesitation, I approved and we once again made the attempt at the checkout counter. The total came to $ 8.47, so my 8-​year-​old gave her a ten dollar bill. The woman behind the counter proceeded to hand the child a one dollar bill and said «Have a good day.» Is it just me, or did she just steal money from a CHILD? Being that we are learning about money at home, and my kid can do simple math, my daughter looked at me with a very confused look and said that something was wrong here. Yes, something is very wrong here… on multiple levels.

Visiting from Texas, and I came here with my girlfriend looking for some shoes or wax to cover my dog’s feet on the hot pavement this summer. They didn’t carry what we were looking for, but that wasn’t the problem that bothered us. We approached the women working at the front desk to ask if any other locations in the area carried it.
After the two women slowly finished their conversation (with us standing at the desk), one of the women finally looked up and said «Yes?» After asking about the shoes, my girlfriend and I received an exasperated sigh as she turned to her coworker and said «That’s the second one in 2 days». We didn’t even receive an answer from her as she picked back up her conversation. If you’re looking for decent customer service, I suggest you drive out of your way to a different store.
Maybe I’m just used to southern hospitality.

Pet Paradise (PP) is a local pet supply store in Carrollton. It’s a bit of a drive for me, but since I vowed never to shop at PetSmart again, PP is one of the only options for buying my dogs’ Blue Buffalo food. This is not a typical pet store as it doesn’t sell animals – which makes me happy. PP is all about providing good quality items for your pets.
PP has a wide variety of healthy pet food with no by-​products, and they carry all of the other items you might need to care for your furry kids. The store is kind of small and quite cramped, but they are able to stock it with pretty much everything you need. One of my favorite items that I’ve bought here is a Patriots leash and harness for my dog. While the prices here are higher than places like PetSmart, they do have a rewards program for pet food. They will set you up with a card, and every time you buy a bag of food, they will keep track. When you buy ten bags of food, you get one bag free.
Services:
* Grooming
* Animal Chiropractic
* Animal Communicator Chris Stakes
* Pet Message Therapist
I heard about their Animal Communicator from my last vet. I adopted my Buggy two years ago and he has lots of issues with separation anxiety and nervousness in general. I have no information about his past history and the vet suggested I check out Chris Stakes to see if she could find what happened to Buggy. I have yet to go, and I am definitely a skeptic, but maybe I will try it just for the fun of it.
I have read some comments –on Unilocal and other sites– about the issue with customer service and a lack of friendliness. While the staff hasn’t been overly friendly to me, I haven’t had a problem with service. In fact, with my last visit, the owner was genial, and she always asks for my name when I’m buying pet food so that she can add it to my card – she doesn’t make me ask for it.
PP is a great option for buying food and supplies for your pet. I know all of us Unilocalers are happy and proud to support local businesses. Next time, instead of going to a big box pet store, try visiting PP. You’ll be glad you did.

They have a very good selection of items for pets you would not find at your generic Petsmart from clothes, leashes, rawhides, etc. They are also well know for their groomer.
That being said it is probably one of the most unwelcoming atmospheres I have ever been a part of. The staff tends to be short and rude. This only seems to apply to the older women working at the store. I have tried this place 5 times in the last year and each experience has been just as unpleasant.
I gave this place 3 stars mostly for their selection.

Awesome, locally owned pet boutique with tons of GOOD QUALITY (!!!) pet food, toys, treats, and other pet supplies. The staff is always friendly and helpful. The groomers are really nice and treat the animals well. They have a lot of unique items in stock and their prices are very competitive.

I’ve taken my little Fiona here several times to be groomed and I don’t think she’s ever had a better cut. They’re very thorough, getting out any mats and even squeezing the anal glands (hey, it’s gotta be done), which I don’t think many mainstream places, like Petsmart, do. They always put little bows in her hair afterwards and make her feel like a princess. Prices are standard, around $ 50 – 55 for the works. They have a huge selection of pet clothes, collars, food, treats, and other random things. The animal communicater, Chris Stakes, is also very good. I drive a good 25 minutes to come here but I think it’s definitley worth it.