Welch’s Furniture

I have to admit that when I read the reviews about this store, I thought someone was padding them (family members, friends, etc.) with positive, exaggerated ratings but this place is the real dealI! I have never had such an awesome and completely positive customer service experience as I did today. I arrived near closing time and took forever to make my selection but Dominique was helpful, kind and patient throughout! He never once attempted to pressure me but was very attentive to making sure I got what I really wanted. Thank you, Dominique, for not letting me settle for what I didn’t really want! And for not kicking me out immediately at closing time while I was struggling with the PayPal payment! I’ll probably be back to get other items for my apartment in the near future and this will now officially be my go to place for home furnishing needs! Signed, a satisfied customer!
Update on 2÷14÷2016: I received my furniture yesterday and, although I loved dealing with the delivery personnel, I had to bump down a star since I ended up having to settle when the furniture I ordered ended up being a dark espresso vs. the grey that Dominique and I both thought we were looking at when going through the catalogue. Neither of us realized it wasn’t that color until I received the product. I would just recommend going in careful that, when looking at the catalogue, you have Dominque confirm as heaped wrong what color you’re actually looking at so that there’s no confusion about what you’re getting (this was a difficult experience that taught me that, on the pages, a product can come off as different color). I didn’t have the heart to send the product back since it was such a hassle to get it in my apartment in the first place (6 boxes!).

My wife and I saw an add on Craigslist that lead us to Welch’s Furniture. Dominique was great. They delivered today, and the guys were very polite and professional.
We feel like we got good value and excellent service. We will be back and will tell our friends.

I totally understand why this business has such high reviews. First the prices are great, the furniture looks great and the service is awesome.
I got my dining table today and I was not expecting them to keep the appointment considering the rain we’ve been having but sure enough Dominique arrived and installed the dining table and it looks great!

best service and best furniture with decent price! Definitely will come back !

The customer service was excellent, the one person I dealt with Dominic was also excellent, and he never gave up on trying to satisfy me as a customer and I really love my furniture to death.

Great furniture selections available in store and you may order any model from different manufacturer catalogs such as Coaster. I bought my sofa set, bed set, barstools and ottoman from the store. I got the nail head sofa set few hundred dollars less compared to similar design from rooms to go. The owners were very friendly and extremely patient in the entire process despite I kept going back and forth in my choices. The items were delivered on time. The headboard had a crack after we opened it, the owner took it back and delivered a new headboard within a few days. They took initiative to update me of the stock availability and found me similar designs which could be delivered at earlier date since it was 2 weeks away from my house warming party. Their service deserved 5 stars review. I would definitely recommend my friends to shop at this store.

This is truly the best service I’ve ever received! These gentlemen really do care about their customers for sure. I don’t think I’d ever go looking for furniture anywhere else. My daughter is moving into her first apartment to be close to her school and the apartment complex she is moving into is. It furnished. My daughter has a modern taste when it comes to home décor and after doing some research on Google we found this place. Not only do they have high quality modern sets they also have styles that fit my Victorian preferences as well. I’m so happy with their selections they are truly amazing. I may even look for pieces to put in my own home! The employees here were very cooperative and I felt like my concerns for my daughter were also their concerns and that made me feel even more comfortable with doing business with them! They are so trustworthy. You can’t go wrong with this place!