Advanced Dentistry by Design

I have been coming here for about a year and I just love them. The hygienists are super nice and great at their job and Dr. Kelly is great! She gives good information that is actually helpful! They also don’t push you into anything you don’t want. At the end of my visit they give me a print out of anything that is wrong (fillings needed, etc.) and let me know how much it will cost me out of pocket to fix (after insurance) and that’s it, I’m on my way! They are very reasonably priced as well. I have been taking my toddler as well (has has all his teeth already) and they have been so great letting him sit in the chair and looking at his teeth to make sure everything is coming in the way it needs to be. I’m so happy I switched over to Advanced Dentistry by Design!

My dentist of many years retired and it took me 5 years to find a new dentist. Advanced dentistry by design was recommended to me and I am so grateful. I am shocked by the negative reviews. From the moment I walked in I found the office staff to be courteous and professional.
Dr. Kelli is amazing and I wish I had found her 5 years earlier. I have had problems with my teeth since I was a child and I have had a fear of dentists. That totally disappeared after my first visit.
As I had feared, the work I needed was quite extensive. Unlike the other reviewers my experience was very pleasant. I was given choices on what I wanted to do. I never felt pushed or felt like someone was up selling me. The work was completed and I am very happy. Maybe I was lucky but I never had to wait longer than 10 minutes for an appointment.
This office is state of the art I must say and they may be a little more expensive. I would imagine they need to pay for the advanced education and equipment. I appreciate that about them. I want a dentist that cares enough about their profession and clients that they offer the very best
Without doubt Dr Kelli and her staff are the best!

The service is average, some of the staff is nice! The billing on the other hand is ridiculous ! I was billed twice for multiple things! some were fixed after hours on the phone! others were sent to collections because I didn’t have the receipts! DO NOT PAY CASH!!! SAVE YOUR RECIEPTS! I was sent to collections twice for the same bill after refusing to pay it twice! I finally paid it and I get a call from another collection agency saying I still owe it and im still in the process of fighting it!

I visited this back on 10÷7÷2008. My X-​Rays which I made them give me a copy had the date of the visit so I have that.
Okay I had moved to Nevada from Arizona. In Arizona I had a wonderful dentist. I eat almost no sugar and teeth have been perfect. So I go to Nevada. I use 1−800-DENTIST and tell them about my recommendations and they recommend this. Later when I called them back after my appoint, 800dentist told me that this was the only dentist that paid to be in their listing. So much for 800 dentist who had found me the best one in Phoenix AZ.
So I go to Advanced Dentistry by Design. Lots of LCD screens and fancy equipment. I wanted a cleaning, X-​Rays, and checkup. First think they did was X-​Rays, charging me somewhere around $ 200 (I think $ 180ish) for X-​Rays that cost them nothing since they have equipment to take all the X-​Rays they want electronically, and not the old X-​Ray film stuff. Next they measures my gums. They told me I need root planing and scraping, which takes if I remember correctly 3 hours and I have to go and make two trips each for 90 minutes (I might have misremembered the time but it was at least 3 hours, maybe 4). And the procedure costs total $ 400-​$ 500 (from my memory, anyway it was this level of expensiveness). By the way I was paying everything myself. The reason they gave is that some of my gums were low, of course this procedure will totally wear out the gums and teeth and is bad (I researched it after the visit). And then the dentist office said this procedure would not solve anything, I would just need to get this redone every six months or my teeth will fall out or some scare tactic. Some time after the visit, I remember my previous dentist in Arizona noticed my gums were low, asked what toothbrush I used, and realized I brushed too hard on some of my teeth with an electric toothbrush. But Advanced Dentistry by Design just wants money.
Okay and in my appointment in Advanced Dentistry by Design, after the X-​rays, and gum measuring, the dentist came. He took an electonic camera in my mouth. Fancy, yes, and paid for by unnecessary procedures. No mirror. He then said my one filling was at any second going to break and needs to be replaced with a crown. His words were «the next time you bite down on a peanut» that it would break. I had no idea what a crown was at the time and so they showed me brochures. I actually felt faint and had to sit down in the waiting room for 20 minutes. A horrible, sick procedure (that’s modern dentistry everywhere though) where they carve up and destroy a tooth. Okay fast forward over 5 years and the filling is still fine. The dentist at Advanced Dentistry by Design didn’t even think to replace the filling as it’s normally done, he just went to the most expensive procedure.
The total bill was over $ 200. I think around $ 225. This was for X-​Rays using a method which didn’t cost them any money. And them measuring my gums. And recommending me unnecessary stuff. After this entire thing, they refused to give me a regular dental cleaning of my teeth which costs $ 30 typically. So I get scammed out of a lot of money – which was totally out of my pocket (no dental insurance) – and they outright refused to clean my teeth. Instead they wanted to do «root planing and scraping» to damage them for $ 400-​$ 500.
By the way I eat no processed sugar and only natural foods. And for drinks, when I drink stuff, I either use drinks mixed with artifical sweetener or I drink milk. And my teeth are always good.
Okay well after the visit, I had declined to make another said I didn’t have the money (I could not afford all their nonsense) and felt suspicious, I did research and found this is common. It’s so common, there’s even others in Carson City doing worse stuff than my experience that day at Advanced Dentistry by Design. The staff at Advanced Dentistry by Design were actually very friendly too. That being said, after this appointment, I didn’t go to a dentist for years until I moved to California, and researched a lot on how to take care of my teeth myself such as special mouthwashes, new remineralizing technology, and a lot that’s too much to get into. I avoided dentists for over 5 years out of fear of being scammed. Advanced Dentistry by Design were bad but there’s so many bad dentists out there – many do the same stuff a bad auto mechanic does but on people’s teeth instead of a car people. The whole dental industry sucks too.
By the way Unilocal also sucks since Unilocal hides many of the real reviews in the «not recommended section» and you have to enable Javascript and then click the tiny link.

I’m with Holly D. I had a truly awful experience. I signed up for their deal (x-​rays and two teeth cleanings) and explained to the front desk and the hygienist that I had no dental insurance and limited resources. What followed was a very very brief visit with Dr. Randy Wright and AS the hygienist led me back to the waiting room (where I ended up waiting 30+ minutes) she showed me my bill: there was a $ 600 tooth guard that Dr. Randy hadn’t even mentioned that I needed. Then after the long wait, as I was about to finally get my teeth cleaned, I was given the hard sell on a wonderful (but totally out of my price range) procedure instead of the basic cleaning. In total I had to defend myself against extra procedures and explain that I could barely afford to fill my cavities THREE times!!! It was humiliating. I left the office (after 1 ½ hours there and I didn’t even get my teeth cleaned!!) and went out in my car and cried. I am so offended that they have the nerve to offer a «quality dentistry made affordable’ plan and then try to upsell extra procedures! This place is not Advanced! it’s Slimy & Opportunistic!

I had a similar experience as Holly. I had been going to this office for years when Dr. Wright was there on his own and never had any issues. Then one visit when i was there for a regular cleaning I got the new guy who said I needed a root canal with a cap. My insurance changed so I took the X-​rays to a different dentist expecting to start the root canal. He was puzzled, took X-​rays (no charge) in order to double check and told me that I had a surface cavity and did NOT need a root canal. It wasn’t just the cost that an unnecessary procedure would have been but the crime of killing a tooth that was heathy and the life long issues it would have caused.

I can’t say enough good things about this office. The dental assistants, hygienists, and Dr. Euse are superb. The office is clean and comforting, the staff is friendly and knowledgable and the technology in the office is amazing! I tell everyone I can about this office because I know you can’t go wrong. If you are looking for a dentist in Carson City then this one is it!

I just had some fillings fixed. I have to say I was very impressed by the whole process. From the waiting area to Dr. Euse and his staff were very professional. I thought it was a nice touch that Dr. Euse himself called me latter that night to see how I was doing.

I would not recommend Dr. Euse to anyone! I waited in the waiting room for over an hour my first visit, only to find out that I was not even going to get a cleaning, worst of all, made me watch a video that talked about this mouth wash that they would later try to sell me. Talk about waste of time!
My «consultation» was a total joke… I felt like I was on a timeshare presentation. At the end, they took me in to the «closers» room and handed me a print out of everything that they recommended. Almost $ 20k worth of recommendations. They told me that my gums were mostly 4s and 5s so I would need a deep cleaning, and would have to buy a bunch of products and later would need a procedure where they place moxocylin in my gums. I did go back for my deep cleaning and some fillings.
I have since decided to go back to my previous dentist (had to switch because I had changed insurance groups for a bit but switched back). When I went for my cleaning, how nice it was to actually get a cleaning, only to find out that my gums are, and always have been in great shape with all 2’s and 3’s! they did not want to bad mouth Dr. Euse, but were very shocked that I was told my gums were in poor shape and even more shocked that I had a deep cleaning done. All this office cares about is selling products and recommending procedures that do not need to be done… beware!

I have been going here for three years and the staff is always very nice and helpful. They always remember me and what we have talked about. I have had a lot of work done to fix previous dentists mistakes and I am always in and out quickly and everything is great I would highly recommend advanced dentistry by design!