Capital Tile And Stone

My job did not get substantially completed until right before Thanksgiving. My husband did our final inspection over the Thanksgiving holiday. This 5 – 7 day job ended up taking over 3 months to complete. Tile had to be torn out and redone due to poor installation. The two fireplace hearths were poorly cut/​installed, and had to be replaced. Excess grout on the woodwork; thresholds poorly done; a toilet not set correctly that flooded the bathroom, etc. It took 3 – 4 times for the punch list items to be completed; same list of items, just a failure by the contractor’s crew to get the items fixed. The job, which included the kitchen, 3 bathrooms, stairs, entryway and two fireplaces, was undermanned with only 2 guys for most of the project because the contractor stretched himself too thin with 5 other projects and so gave my project short-​shrift. All other contractors I worked with during my remodel were great — this one was horrid. I would never recommend him. The final product after the fixes was good, but it took my carpeting contractor pushing this tile contractor to get the job completed and the defects fixed. Thank goodness for my carpeting contractor.

Very happy with the job ! I had 3 bathrooms and a kitchen remodeled and they came out better then expected ! Very knowledgable about how to lay out tile to make the room pop ! Easiest part of the whole remodel thanks to their help!

Capital Tile and Stone did an amazing job on multiple areas in our house. They were timely, trustworthy, and the experience was perfect to say the least. The customer service was great and they answered any and all questions we had along the way. They got us scheduled quickly and the work turned out better then we could have imagined. I would recommend this company to anyone and everyone who wants to deal with a professional talented group of individuals.

I live in a manufactured home and when I wanted an updated look for my fireplace. Not only do I have a great fireplace but it looks better than everything else in my house! Great Job Capital Tile and Stone! Jon and Dan are FANTASTIC!!!

Dan showed up promptly to give us a bid for a floor repair and new bathroom floor. The floor repair was the reason we called him. He sent me the bid a day or so later. I called him and set up a day to do the repair (11÷11÷14). By 11÷10÷14, I had not heard back from him, so I called him. He acted like he didn’t know who I was. He then asked if he could refer me to someone else who he (Dan?) did not have enough work for and «John» could do my job on the side. I said, «I was on the schedule for tomorrow.» Dan said, «Yeah, well one of my workers hurt his back so that’s where I’m at.» No apology, no nothing. We wasted the day for the bid, wasted two weeks waiting for the work to be done when Dan had no intention of doing the work at all. He is not a man of his word. I would never recommend anyone waste their time with this company.