Infest Termite Control

Professional, Polite, friendly and honest. Will definitely reccomend this company to anyone. Was very satisfied.

The mortgage company I am working with for refinancing called this company to do a termite inspection. It was a horrible experience.
1. When I arrived he had already done a little walk-​around the house (no big deal), but when he came up to me he didn’t introduce himself, didn’t present me with a business card, just acted like he knew me and it was his right to be there.
2. I let him in and he brought a ladder and started walking around the house looking around without asking anything. I asked if I could help him and he said he was looking for attic access. I mentioned that it was a flat roof with no attic (extremely obvious from outside there is no room for a crawl space and there is no outside roof vents so that should be an indicator). He then said good, I won’t need this and put the ladder down.
3. He then proceeded with opening doors to rooms that were closed without asking me anything or even knocking on the door. He opened to door of a bedroom that was occupied by someone that is staying with us. He just said «oops» and quickly closed the door. I don’t know if my friend was dressed or not, but I didn’t like having to appologize to her on behalf of an inspector that had been inside the house for maybe a minute.
4. When he went to the detached garage he saw some white discoloration on a roof beam and immediately said it was subterainian termites. How is white discoloration an indicator of sub teranian termites, let alone he hadn’t even looked at the base of the wall? To me it looked like something was splashed on the ceiling beam.
5. When he left he just said, I’ll get this information back to them as soon as I can, no receipt, no proof that he came by.
6. His truck was a red pickup with no company markings.
I told this to the mortgage company and they scheduled another company to come out, especially that they said that the report simply said that «the inspection was not clear and the property needed work». The mortgage company stated that this company has a policy of not talking to the «seller» even though I am not a seller, I am a refinancer.
I would not recommend using this company.