US Post Office

I came here early on a Saturday morning with my dog. Walked around before it opened. Once it did open, there was already a line of 5 or 6 people in front of me. It was my first time mailing anything internationally, so I was kind of confused. I just grabbed a box and waited in line. When I finally got there, the woman who assisted me (I believe her name was Mia) told me exactly what I needed to do, although she wasn’t super friendly at first – but I know that being cheery to everyone (especially with amateur mailers like me around) isn’t that easy. I followed her guidance, and got everything squared away. It didn’t end up being as expensive as I thought it was going to be, and Mia was extremely knowledgeable and helpful and patient with me as I was seriously riding the strugglebus trying to convert my mom’s Taiwanese address to English.
Plenty of parking since it is located in a shopping area. Small-​ish place though, which is actually better than those huge post offices. Pretty good experience.

It’s the closet post office to me. I’m in here quite a few times a week and it’s like some people don’t know how to do their job. If I come in with packages that are prepaid that doesn’t mean I don’t want then scanned & a receipt for them to keep the tracking info handy but on more than one occasion I’ve been told that they can’t do that. What’s the difference from having a prepaid usps package and purchasing that same shipping label there? I’ve had previous issues with them not scanning my package and it disappears and never gets to it’s destination. So today the lady suggested that I take my packages to the Carson main branch because she doesn’t want to scan all of 2 packages! I would take my packages to the main branch if they weren’t the location that was caught throwing their mail in the trash! … And it’d be nice if they actually kept the priority mailing & domestic boxes & envelopes stocked and not just the flat rate ones.

The friendliest post office I have ever visited. The ladies behind the counter actually care about you and your business unlike the majority of other post offices.
Lines can get long during lunch hour

I don’t know what to say about this place. It’s better than the post office down the street on Avalon by the Sheriff station, but that isn’t saying much. Usually the employees are helpful, but sometimes they can be crabby as hell.
Watch out for what time you come here though, as they close earlier than most locations and lock the whole place up, and you can’t even get in to access the PO boxes or the shipping supplies. The pickup is also earlier than usual if you have things that absolutely need to go out.
Easy parking is probably the biggest plus here, but watch out for the endless stream of idiot drivers in the lot, and also watch out for the obnoxious kids coming out of the school that is in the mall.

Wasn’t horrible, wasn’t great. There were 2 people working behind the counter, but a line of about 8 people. And for whatever reason, it seemed like every single person in front of me was indecisive or just didn’t know why they were at the Post Office in the first place. But that wasn’t the fault of the people working there. Although I could tell that one of the ladies’ working behind the counter had probably had her fill of confused customers for the day. Small post office, got in and out and took care of what I needed.

This USPS location is great! I’ve never been a fan of the USPS as a whole, and I do all my shipping needs online, but during this day, I had to make a visit to a physical location. Initially this location may be hard to find because it is located in the backside of the mall, so you will need to enter the parking lot of the mall near the Sears area. A great tip about this USPS location is that they are open on weekends until 2PM, when most other locations are closed. Upon entrance, there wasn’t a long line of people, and service was very quick. The worker I dealt with was very kind and courteous. She asked me how my day was going and started small talk with me, making me feel like I wasn’t just talking to a robot like so many other places do. Overall I was pleased with this visit and the team here so far!

This post office is located behind mall next to sears they offer full service, the line can get long but it’s the post office. The customer service is exceptional and the staff is very friendly, I work for the Torrance post office and do not do business there because of their poor communication skills, this is my go to post office.

This post office isn’t actually viewable from Avalon; it’s way around the back of Sears, near JC Penney (the façade of which doesn’t seem to have received an upgrade for about 25 years, but that’s neither here nor there). It’s a small office, but has everything you’ll need, including PO boxes.
If you have already-​stamped mail to drop off, there’s a drive-​through mailbox for your convenience. If you need to go in, there’s tons of parking. I’ve been to this location twice and neither time have I waited for more than about two people in front of me, and one of those times was April 14^th! The employees were helpful both times, I was in and out quickly and without hassle.
Incidentally, parents of toddlers: the counter is not a seat for your child. The pen on a chain is not a chew toy for your child, and I hope you didn’t mind dealing with the flu your kid probably caught from it. There’s a reason I always carry my own pen…

Not a bad post office. Came in on a Saturday (open 9 to 2), and service was quick with short lines. Got in and got out for what I came to do. Certainly a breeze compared to Long Beach branches.
FYI, it’s located on the «back» side of the shopping center, near Sears. My GPS recognized that it was in the South Bay Pavilion, but not the specific location within the mall. I did a full lap before I figured it out.

I dropped off two packages and BOTH of them are lost. The post office didn’t even scan them when I dropped them off so there is no record of the package being dropped off to be shipped. I called and they stated that they were instructed not to scan packages because they received too many. I paid for priority 2 day shipping and its been over 10 days with no delivery made or update. This is not the first time I have had a problem with this location but its the closest one to my house. I will avoid it at all costs in the future unless I’m just buying stamps.

I’m so glad they opened this one for Carson. The one on Avalon is so wack. This one is so welcoming. The employees that I have had the pleasure of working with were nice and helpful. Whenever I’ve been, there hasn’t been a line with longer than 3 people.

Fast and friendly service. No attitude unlike your normal post office. No long lines. In and out

The 1 STAR goes towards the 1 star of this place: Judy. She was the only worker that helped calm things down after the storm, so to speak.
The Calm Before the Storm:
As I was walking around Carson Mall (Southbay Pavillion), I had a purpose… which was to send out a simple postcard for a job. I walk into the mall’s US Post Office and I was amazed at how much sunlight comes in to illuminate the inside via the windows and the position of this post office as opposed to the darker atmospheric one on Avalon Blvd, that I usually go to. Once I went inside, I was already happy. As I walked up to the counter, I simply asked Linda where to put my address and the address that I’m sending this particular postcard to. The lady already had a certain attitude, but I understand if it’s from her cultural background and it was no biggie to me. So, like I said, I simply asked her and noted that I never really ever sent a postcard before, that is why I was asking for her help. She told me which side to put the addresses and I filled it out at one of the counters.
The Storm (that doesn’t look as younger and hotter as Halle Berry as Storm in the X-​Men movies):
I go back in line and Linda gives me her attitude again, BUT it got played out to me when she told me that I put the addresses on the wrong sides. Puzzled, I was like «WHAT??? You told me that it’s supposed to go this way… that’s why I went up and talked to you to clarify.» She then gave me more of an attitude +50xp and she said «NO, I said that I ASSUMED» or «I SAID THAT I THINK that it went like that!» with her already loud, mean attitude. I told her that this was some bull and that I asked her because I thought that since she worked here, was a professional and that she would know the right format. We argued back and forth. Linda then just up and walked away while talking back with an attitude.
The Calm AFTER the Storm:
Judy; the other worker that was there, was nice enough to calm me down after Linda walked away with her menopause/​hot flash moment. She was wayyyyy nicer than Linda, who ended up looking and acting like the lady from the «Ain’t Nobody Got Time For That» youtube video/​song, with a twang of Shenehneh and the «It’s So Cold in the D» female rapper (also on youtube). Judy was telling me something like «I’m sorry, today was probably a bad day… she probably dealt with too many crazy customers today.»
If you work for a business, 1. I know that an employee isn’t supposed to give a bitchy attitude right when you walk into the venue. 2. If you’re an employee that feels that a customer is wrong, you are not supposed to give that customer a negative attitude right back. There are so many other ways to deal with customers in a much nicer way, but I guess the other negative reviews on here by others are right.
I ended up telling Judy «Thank you», took my postcard and I brought it to the good ol’ US Postal Office on Avalon Blvd… where I was able to meet the manager (I forgot her name), and she was as nice as Judy was. She was surprised when I told her about Linda and apologized for what happened. If you see that Linda lady, just be prepared to deal with her attitude.

Very casual, friendly office. Rare for a PO. The lines are never really long. The workers are familiar and friendly. The place is clean and bright. There’s a drive-​through drop-​off, too.

I visit this post office once a week to mail packages to Afghanistan. I never have to wait too long and the employees are very friendly and helpful.

I use the USPS services all the time, ever since I first moved to the US from Europe around 10 years ago…
But I’ve NEVER SEEN a Post Office as bad, unpleasant and dangerous as the one at the Southbay Pavillion Station (the Carson Mall).
2 weeks ago I sent 3 items: one Apple Macbook Pro 17″ brand new, sealed in box ($ 2500), one brand new Epson printer ($ 50) and one Canon digital camera.
The Apple laptop got lost somewhere between Carson and Los Angeles (within 15 miles radius, for God’s sake…) — it is nowhere to be found… I tried calling all sort of numbers and begging people without any sense of compassion and accountability to try to locate the item. I spent countless hours in pain and angst– no result… The eBay buyer is crying & swearing at me over the phone /​in e-​mail– poor girl, I feel so bad for her, can totally understand her frustration. I will proceed with refunding her money today, out of my own pocket, and will file an insurance claim… I feel sceptical about it– but nevertheless, wish me luck…
The Epson printer arrived in Chicago as planned– but smashed, broken, the ink was leaking, the plastic covers were shattered (it was so well packed!). I went ahead and refunded the money to the buyer; Had to even pay an additional $ 25 shipment fee… ARGH!
The Canon digital camera… what do you think? It got lost too… Good thing is, that was a broken camera: somebody bought it from me for spare parts. If I have to refund their money, I lose only $ 20 bucks.
To make the long story short, what are the odds of having 3 items, sent in that same week, either lost or broken (or… stollen)? Following 10 years of smooth experience, without ANY problems at other locations?
Use this Post Office at your own risk! I will never ever step my foot there anymore, and I hope they will close this branch forever.