Gigi’s Cupcakes of Cary

5 stars for the cupcake, 2 for the service. We came around 6:30 on Dec 29^th. When we came in, no one was out front. I After waiting for about 10 minutes and hollering «hellooo» into the back, we finally decided to call to see if anyone was present. Someone picked up and they finally came out front to take our order.

Love this place. We never finish the cupcake frosting but they really look good. The cupcakes taste as good as they look. We love the mini cupcakes too for a guilt-​free version.

Honestly, why complain that the cupcake has too much icing ?? JUST SCRAPE SOME OFF !! It’s easier to remove some than to wish you had more. I am a fan of GiGis ONCE IN A WHILE. My cholesterol cannot handle frequent trips here although I do love the cupcakes.
Sometimes the cupcakes are a little dry and sometimes they are not. Sometimes the girls behind the counter are not super friendly. This past time that I was there, the girl behind the counter was pleasant and helpful. Maybe this is something they have dealt with.
The area of Waverly Place that they are located has kinda boomed in the past few months so traffic and parking is a bit harder than it used to be.,

Definitely not one of my favorite cupcakeries which is sad because I heard some pretty awesome things about it! A lot of cupcakes I’ve had (which is A LOT!!!) have some «love» in them… these just seemed «made». Way too much frosting… could be better without so much frosting!

I’ll be honest, I’m not a huge fan of GiGi’s cupcakes. They are good, and have a nice variety but as far as a cupcake goes I’d give them a C+. HOWEVER, the experience I had last night at the Cary Waverly location was awesome and worth 5 stars. The girls working were friendly and had fabulous customer service. As I went to pay for my cupcakes (I was picking up as a gift), the employee noticed I had a military ID. She said, «Oh we have a discount for military personnel». I said «Oh, wow! That’s fantastic. Thank you so much!». She continued to tell me that the owner is a former Marine. So yes, while I have many other places to choose to buy cupcakes from, I will continue to support the businesses that support our military and their families. So THANK YOU GiGi’s of Cary owner for your service and THANK YOU for supporting our troops. Now everyone go out and support GiGi’s at Waverly Place!

I’ve had the cupcakes on multiple occasions from this Gigi’s and have decided for the price there are much better in Cary (even in the Whole Foods located next door). Typically, the cupcakes are somewhat stale, not moist and the amount of icing is just too over the top. Also, I’ve noticed the selection seems to be low in the evenings even with a few hours left in the day. In a pinch, I might come back but I think my days at this store are complete.

First off you should know this review is written by someone who occasionally enjoys cake with her frosting. But I came in one afternoon and got a wedding cake cupcake (recommended by the cashier) and was extremely pleased. I had a deal for a free drink with purchase, and I’ve had more expensive cupcakes that were far worse in flavor. I’d come by if I was in the area again.

PIGGIE BACKKKKKKK!!! YASSSSSSSS… sure they are cute but… too much
one really eats this to be honest

I’m not sure what all the hype is about. The cupcakes are over sweet and often dry. The dryness is actually my favorite part since I tend to love my cupcakes dense. What I don’t love is the frosting. It’s over piled and over sweet and impossible to eat without a fork. This could never be something you just casually pick up with the kids if they are going to stay clean. However the flavors are creative and the cupcakes are beautiful. Gigi’s is highly commercialized, I still expect to get that small town feel and I don’t. This place is sterile even with Gigi’s bright cupcaky décor and the staff could use some serious training. For $ 4 per cupcake everything should be better. The place gets two stars because I did eat all of my half cupcakes eventually (mostly because I paid for them).

It’s ok. As others have said, they put waaay too much icing on the cupcakes. Here’s a thought – how abt sugar-​free icing? B/​c nobody can eat that much sugar at once & not be sick.
Also, the store is very hard to get to in the shopping center. And they were acting stuck-​up when I finally got there.

Love the strawberry lemonade cupcake! People are complaining that there’s too much frosting but that’s why makes it good: D the staff can sometimes come off as passive-​aggressive or even a little snobby but there are a couple very nice girls that work there!

Disappointed is the best way to describe the experience. Ordered 7 cupcakes & 3 cheesecakes online a day ahead for a birthday celebration. After the order was placed, my receipt printed out a coupon for «Buy 3, Get 1 Free» on cupcakes or cheesecakes.
I took the coupon to the store and asked if I could use it. Was told OK, but not for cheesecakes b/​c they’re more expensive. I pointed out that the coupon said either and was grudgingly told «OK» I could use it for 1 cheesecake. I pointed out that the coupon did not have a limit on it. I was hoping I’d be able to get 1 cheesecake & 1 cupcake free to go with the other 10 items I purchased (if for no other reason than to fill in the missing holes in the boxes of 4). I was told «no» that would not be possible.
I guess I’m disappointed that after forking over $ 36 dollars for ridiculously overpriced product, I was treated to such lackluster customer service. And, to top it off, several of the cupcakes were not moist or tasty. I expected so much more.

They are one of the best in the area, get there early or the selection is limited by the end of the day.

Meh.
Went here to try them after hearing from folks how good they are.
Very expensive and just ok. I love frosting but there was enough for 3 cupcakes and it was not very creamy.
The store is cute and very clean. Ideal location

My sister hired GiGi’s to do her wedding cupcakes. She went in for the tasting and loved it. They picked out the flavors and icing she was going to do for the mini cupcakes and a cutting cake and she was so excited. Paid for everything in advance and couldn’t wait for her big day.
When the day came — Gigi’s was nowhere to be found. They conveniently «lost» the order. We had to tell my sister on her wedding day that there would be no cake to cut and no dessert for her guests. LUCKILY — the venue stepped in a provided something for her.
Now the reason Gigi’s is getting 2 stars instead of none, is because they did refund her her money promptly. And they did end up giving her a cake to make up for the one she did not receive. But what they did after the fact doesn’t negate the fact that they failed one of their brides.

Let me start by saying that I am very picky about cupcakes.
First and foremost, the cake should be good; flavorful and moist. If not, there’s no point to the rest of the cupcake. I had a salted caramel chocolate cupcake. The cake itself had flavor, but was a bit dry.
The second most important part of the cupcake equation is the frosting. As pretty much every other reviewer has said, this cupcake had WAY too much frosting. The frosting itself was way too sweet for me (which is saying a lot) and had almost no other flavor. What happened to that salted caramel I was promised? The texture was a bit odd too.
This particular cupcake also had a chocolate ganache-​type topping and some not-​quite-​caramel sauce filling. Neither of these elements added anything to the cupcake (except, maybe, more sugar).
All in all, I was less than impressed and will probably not go back.

430pm is really not to late for them to have some selection left. I get not wanting to waste, etc but of the 5 varieties left, none were appealing. I’ve stopped in a few times always to walk out disappointed. How do they stay in business? Empty shelves? Empty displays? One sad tshirt hanging up? The store isn’t appealing either. Why on Earth would you sit in there? It’s dark, lighting is horrible, place is small. You can’t do better than a 6.25 oz of Coke out of an upright reach in? What about coffee, cappucino, anything better than a canned Coke with my overly iced cupcake. Expensive and over hyped. I don’t get it.

I have had Gigi’s cupcake several times and haven’t been disappointed! My fiancée absolutely loved them! I got a cheesecake cupcake and that was fantastic! I think some of the cupcakes may have had to much frosting but besides that everything was great! I got 4 cupcakes for my fiancée birthday and they were delicious. I will return again. Service was fast and friendly. The shop is located in a very nice area.

The cupcakes are always moist.
The staff is always rude and make me feel like they do not appreciate my business.
There is too much icing on the regular size ones. I mean way too much. For the minis the icing to cupcake ratio is better.
They are way overpriced.

Wayyyyyyyyyyyyy too much icing holy hell. After one bite with a fork, the entire cupcake topples over, not to mention how sick you start feeling after that first bite. Tried many diff cupcakes here and they were all just tooooo too much, and I typically love crazy flavors.
There was only one that I truly loved – the wedding cake. That is a perfect cupcake which gets Gigi’s cupcakes 2 stars instead of 1. I do have to say these cupcakes are huge for the price u pay. But honestly though I don’t understand the hype. At all.