I’ve been shopping at this Ace for many years. The past few times I’ve been in there Ray has helped me find whatever it is I need for my current home project. I just want to say that Ray is awesome! He is truly a very nice person and goes out of his way to help his customers. That is what keeps me going back to Ace Hardware in Cary. Keep up the great work Ray!
Eric K.
Rating des Ortes: 5 Cary, IL
I needed a plumber to fix a leaking shower cartridge, and called Roto-Rooter. They tried to rooter me alright, and gave me a quote for $ 370 + $ 70 for the cartridge!!! I went to Ace, and spoke with Ray and Kai about what it would take to do it myself. They said it would take around $ 40 and about 20 minutes. They showed me what I needed, gave me a few tips, and with that I was off. I did what they told me, and it could not have been any easier.(Don’t tell my wife that!) Thanks for nothing Roto Rip Off! The only thing wrong with this store, is that I always buy way to many cool things when I go in there. I guess it’s like a jewelry store for men. Thanks Kai and Ray, you two are awesome!!!
George H.
Rating des Ortes: 4 Cary, IL
I’ve been in here a few times since we moved into the area and every employee I have wroked with have been helpful and polite. Their prices might not be as low as the ‘big box’ hardware stores, but my time(and gasoline) more than make up for the difference.
Bill S.
Rating des Ortes: 4 Cary, IL
Yeah il still give them 4 stars. I just won’t let the old guy help me anymore I went to match my exterior Benjamin Moore paint that I bought from them a year ago.(Standard BMWHITE/blanco) To do some touch ups. We’ll it seems that this Ace has changed their paint manufacturer that they carry but anyway this guy had no interest in helping me or matching it so I can purchase some he just says we don’t carry it any more. So I keep looking and I see some quarts on the shelf that were like old stock Benny Moore thinking that this is probably it but was told by him that that’s not the same paint in the manner as. «Are you questioning me» «I told you we don’t have it» so I left there and went to the paint store in downtown Crystal lake.(which is a great family owned business) anyway the owner went right to the shelf and pull the exact same paint can as was at the Ace. I questioned him about it and he said. That this is the new packaging for my paint and is exactly the same as I was looking for. So to you old man at Ace il never have you help me again and to the rest of the ACEEMPLOYEESANDMANAGER. keep up the good work. Except for that last time. It’s always a pleasure coming in
Nathan S.
Rating des Ortes: 4 Crystal Lake, IL
Always has what I need. Solid hardware store. Has a good selection webber grills and everything you need to do some DIY. Summer is on it’s way, I swear, and I’ll be back.
Rob S.
Rating des Ortes: 4 Gurnee, IL
When you can’t find it at the big box discount hardware chains, this is where to come. While they don’t have everything, they do have quite a lot and are usually willing to help.
Dan S.
Rating des Ortes: 5 Cary, IL
I get my paint and other stuff all the time. They have a paint mixer. Seems to have everything I want. I hate to go to large hardware store for small items. Plus, supporting the local guy is the way to go. People are great and helpful.
Michael P.
Rating des Ortes: 1 Asheville, NC
Did the old guy at the Ace last night really tell me three times I’m not supposed to remove the flow restrictor on a new shower head? Three times? Did he have to even say it once? Way to berate your customers, Ace. I’ve been to this Ace a few times, there’s something lifeless about it, maybe it’s the lighting, I don’t know, they never seem to have what I need. One flag. More flags, more fun.