Dave’s Collision Specialists

I took my Lexus to Dave’s Collision Shop for the second time in as many months. As before, Dave immediately checked the car and in less than ten minutes I had the estimate in hand. A job that I estimate would take most shops three days to complete, Dave will have completed in 24 hours, or less. The previous job Dave completed was absolute perfection, something I definitely require with my vehicles. If the work isn’t completed perfectly, I will not pay until it is, and all body repair shops I deal with are well aware of this practice. I have far too much invested in my vehicles to watch the value deliberately decline due to amateurish procedures that I am then asked to pay for. There has not been the first problem at Dave’s Collision Specialists. The quality is excellent, the charges reasonable and he always completes the work when he says he will. What else can a customer ask for, or expect? I highly recommend Dave and I’m sure you will also after only the first visit. Some folks have a difficult day if they don’t consume a good breakfast. In reading some of these other comments, I recommend some of these fine folks change restaurants until they’re better able to understand what is expected from an automotive body shop. Life is too short to become upset at small details. That tension is hard on your organs. Relax, be kind and enjoy life. There is very little of it remaining. Have fun!

I recently had to take my van in for repair and was able to get right in for a quote. The service was friendly and fast. I had zero problems and loved that I was supporting a local business. The quote was by far the fairest in town and I could tell that they were honest and upfront. He knew I had a high deductible and gave me really good advice on how to move forward. They could have easily taken me for every dime, but they didn’t and even worked with me.

So I’m getting estimates for auto body repair to our truck and on the recommendation of another body shop I head to Dave’s Collision in Casa Grande for a second estimate. I wish I would have checked Unilocal before wasting 20 min of my life.
The receptionist was very nice on entry, then enters Dave. In the middle of explaining the cause of the damage to him, he decides to take a call without excusing himself or apologizing after finished with the call. Nothing ticks me off more than rude customer service. So now we are headed out to the parking lot to look at the vehicle, but Dave needs to take another call so I continued to the parking lot without him and wait. Again no apology.
While taking information for my vehicle Dave says, How did you find out about me? I tell him another auto body shop in town recommended you. Dave replies HUH, We’ll you only need one estimate (Like I am supposed to know!). At this point I should have grabbed my stuff and left but being a nice person I persist so I can get my other estimate requested by the Insurance Company.
Now we go back into the office and I am told to wait in the hall, while Dave completes the estimate inside his office. While he’s working on my estimate he calls a vendor to complain about where his parts are for another job and telling them how he’s pissed off that he doesn’t get his parts.
So I finally get my estimate, which was about half as much as the first place, and I tell Dave what the other shop quoted. He tells me that that’s wrong and totally questioning the ethics of the other shop. I tell Him I’m just doing what the Insurance Company has requested. Thanks! and walk out. When I get out to my vehicle I look at Dave’s business card and he is the President of the company. If his representation of his company is that bad I would hate to see the finished products comming out of the shop.
Remember this was all over an ESTIMATE! I would avoid this place at all cost.

I really hate to write this, but if it saves anyone from my experience, it will be worth it. I have been a Dave’s customer for a number of years, since moving up from Tucson to Casa Grande when I retired. IMO, his work was never as good as The Shop in Tucson, but I figured, OK that’s the best I can get in this sleepy hamlet.
Two of the repairs he made to my car, about four years ago, involved a repaint of the rear bumper cover (I custom Two Toned it and repaired a scratch I made with a trash can) and a front bumper cover replacement and repaint. I requested three coats of clear on the front, and he assured he would comply with my wishes.
Well, a month or so ago, I did a foolish thing, and drove right over a set of ramps. I use the ramps to do maintenance on my Lexus ISF. That fiasco ruined both rocker panels and I needed to replace them. I also needed to refinish the front bumper since it had pitted badly since the replacement.
I brought it to Dave’s and also to Service King. I did not like the folks at Service King. So I decided to have Dave do the work. When I got home, a neighbor told me about Casa Grande Street Rods, and how happy he had been with them. So I thought what the heck and went there for an estimate. I’m glad I did.
They were the cheapest, and both Tyrel and Allan seemed genuinely interested in my car, and they were enthusiasts. I liked the atmosphere a lot. They also did a GREAT job. The paint is a perfect match and bumper cover and rockers were applied perfectly.
But, when I picked up my car Tyrel told me that there was very little clear on the front bumper cover which is why it chipped so badly. And then, the kicker, he told me, and showed me where there was a previous repair of my left rear quarter panel. Now, I bought my car brand new from Superstition Springs Lexus, and I have never damaged any metal body work on my car.
The only thing I can figure, is that Dave damaged it the last time it was there (over 4 years ago), and repaired it and never told me about it. I regularly wax my card and never noticed it before. But when inspected closely the filler can be seen. My ISF is a Garage Queen, so this is extremely upsetting to me.
Since it’s been so long, there is nothing I can do about it now except to warn others.