Jimmy John’s

Meh… the sammich was pretty basic but the music was way too loud, the cashier didn’t say a word when we walked up, the a/​c was cranked too high and the kids working here made the sandwiches as fast as possible to get back to whatever AND we got it bagged to go when we just came in from Alb and wanted to sit down a min… but we were nvr asked that nor did we know there was more than one kind of bread available… we won’t be back as regulars

The kids are nice and the its really cool inside. One kid that works there always chats with me as we both have a passion for music and vinyl records. Its more about sandwiches, its the personal service that they give to you.

There’s one reason for this 5 star reveiw, these guys are FAST. Kinda like freaky fast? But seriously, when I want a sub for lunch, even though to be honest Jimmy Johns is not my favorite, I’ll stop by this location because I know I’ll be in and out faster than you can go thru the drive thru at other fast food places. They are always friendly and just get the job done. I’ve never had an order that was wrong and I have been here quite a few times. GREAT JOB

@Thomas S.
Hey Tom, I’m the guy you yelled at on the phone. First of all, if you walk into our shop, there is absolutely no reason someone would take a sandwich order personally enough to screw it up when it is clearly written on the receipt. Maybe you grabbed the wrong sandwich? You’d be surprised (well, maybe not) how often that happens.
When offered a free replacement sandwich (with apologies) there is absolutely no reason to swear at whoever is answering the phone. Oh, and by the way? not all of the employees are 17 year old «retarded and incompetent» kids, as you so succinctly put it. Most are people like you (or maybe not) who are just trying to make a living.
As far as our delivery range goes (for everyone out there), our employees have no choice in that. All of us would be more than happy to drive to… lets see… Bell Mountain, Crystal Valley, Founders, you name it. However, our delivery area is determined by corporate, and we have no choice but to apologize. Go ahead and call corporate, I’m sure almost all of us would back you up.
By the same token, if we are as close as you say, why wouldn’t you come back in to retrieve the correct sandwich? and this time be sure to read the receipt before you drive home and choose to call and yell at someone.

If you need a freaky fast lunch call these guys. Nothing special but everything has always been on par for lunch deliveries to our body shop

BOOHOO JIMMY JOHNS. How can you not deliver 1.6 miles away??? We will never come to your store now due to anger from response on «why» you can deliver 1.6 miles away. Don’t say you have delivery services if you’re unwilling to drive up the street :(

I agree completely with Sarah A. We figured that because they were opening a new Jimmy John’s on my side of town, they would be able to deliver to us. Instead we are told that they do not deliver to my home which is 1.6 miles away. Apparently exactly 5 minutes from the store is just too long for the employees to drive. I enjoy Jimmy John’s. However with a six month old daughter can’t always go pick it up. If rather not have «freaky fast» delivery, if it meant waiting 6 minutes tops for my sandwich. I feel like Jimmy John’s is cheap, and doesn’t pay their employees accordingly when it comes to delivery, and that’s why they only drive out 3 – 5 minutes. So much for the excitement of a new Jimmy John’s in town. Ugh.

Five stars, no complaints about this place. I thought my sub was made just fine. There bathrooms have some funny stuff in them as they all do. The place was clean and the food was made fast. I wish there was a small soda size but when in America …

If I could give this location zero stars, I would. This Jimmy John’s location just opened and has already established itself as a terrible quick serve restaurant. My husband got a couple sandwiches for takeout when they first opened, and they made mistakes on both our sandwiches. They were sloppily made, the bread didn’t taste very fresh, and we were missing ingredients we had requested. We didn’t call to complain; we gave them the benefit of the doubt of opening jitters, but I recently called for delivery, and the extremely rude employee said they did not deliver to my house and that they only deliver within two miles of their location. My house is exactly 1.7 miles from the store. I then called corporate to ask why they did not deliver to our house when we’re indeed within the two mile radius, and some uneducated girl who had no idea and/​or training how on to field customer calls told me a team from corporate goes out to drive routes 3 – 5 minutes away from the store to establish a radius prior to the store opening. She said they make routes several times a day, and any location within 3 – 5 minutes from the store is included in the store’s delivery radius. My house is 4 minutes away from the store without traffic, 5 minutes away with traffic. This girl had no training on how to answer customer service calls, which I understand is not this specific location’s fault but rather a corporate issue, and she had nothing to tell me. As you can imagine, I am extremely frustrated by the disrespect and lack of knowledge from these employees.
I’ve never been a huge Jimmy John’s fan and rather have only eaten their sandwiches out of convenience, but I am now completely and totally turned off by such an unorganized, unprofessional and unaccommodating company. Our house falls within two miles and within 3 – 5 minutes of drive time from their store yet they refuse to deliver to us, which is not only confusing but also extremely inconvenient. (And the only reason I was trying to order for delivery is because I had a baby napping — otherwise I would have been more than glad to have made the 4 minute drive.)
If you are looking to get a good deli sandwich in Castle Rock, you are much better off going to Blimpie’s Subs (located in the strip mall of Safeway) or Quiznos (located in the gas station across the street). There is also a Subway around the corner of Jimmy John’s, which has incredible service. Or since you’re already driving, you might as well go to the Meadows of Castle Rock and get a sub from Firehouse Subs — best subs from a quick serve restaurant in town, hands-​down.