Matthew Fry – State Farm Insurance Agent

We’ve been with Matt for a long while, and with State Farm for longer (over 35 years…) and we’re very happy. Our problem is usually not having the time to get in or call, but when we’ve needed an answer we’ve always gotten it. Just finally got it together for a long-​overdue review of needs, changes, etc. — and Matt suggested many good things to keep us protected, in some areas at a lower cost, and mentioned things that we didn’t know about that will be helpful. No push to buy more protection — simply stating what is, what might be a help, what might not be necessary anymore. As for the «name» thing mentioned by a Unilocaler from many moons ago — bottom line is that personnel changes in business, and sorry — no one can remember everybody’s name. Go to an even smaller town, find someone who only has a few clients and can remember your name — and good luck with your coverage. We like our agent.

I have had horrible experience with these people. They have been completely unhelpful and would not even fix a mistake even though the mess up was theirs.

We’ve been with Matt Fry for almost 6 years and always get fast thorough answers by the staff. Staff always take their time with us and never act surprised when I change something on one of the policies on a whim. Was with a different State Farm agent in Castle Rock and left because of poor service and very glad we switched as this office rocks for us!

Agent Matthew Fry and his staff must have a big practice because the «personal touch» is definitely not there… I’ve had coverage with them for 5 ½ years and they ask me to spell my name every time I call.