H Vincent Lai, DDS

They’re very professional and very nice. Much better than our dentist before in San Mateo.
We would like to come here always for our dental treatment.

Dr. Lai is the man! I have had several dentists over the years and my experience here has been far better than anywhere else.
I have always been greeted with a smile, and rarely have waited more than 5 minutes for my appointment. That usually includes times I arrived early.
His oral hygienists are very knowledgable, and take time to educate you on he importance of flossing and the impact it has on gum health. The bedside manners are world-​class and Dr. Lai’s use of images on the flat screen monitors is a cut above the rest. Rather than looking at a tiny speck on a grainy x-​ray, he shows you HD before and after images of your cavities, gums, and his work. I highly recommend this dentist.

First deep cleaning ever, it was kind of scary at some point however Dr Lai make sure I am completely okay before he start cleaning. It was a smooth sailing at the end. He is very courteous and very friendly. I recommend to everyone.

Convenient location. I live in SF so being close to BART is nice and if I drive, it’s right off the freeway exit about half a mile. They are open on Saturdays by appointment for those who work during the week or live further away like me in SF. Everyone at the office is great from the front desk staff to the dentist and hygienists. The services I have received include my regular cleanings, deep cleanings, fillings, and a crown. I am now getting my Invisalign treatment here.

This was my second visit to Dr Lai. I had seen him first 2 years ago about some problem in gums. He was very honest to admit that he didn’t know what it was and he referred me to a specialist. He didn’t look for an opportunity to do unnecessary treatment that most dentists do. He said my teeth were clean and didn’t require any cleaning. He didn’t even take x-​rays. All the dentists I had seen before, first thing they do is x-​rays and then routine cleaning whether it’s required or not.
Dr Lai wasn’t like that and I knew I was gonna go back to him for my routine checks. And, I did, a few days ago. I was sure I was gonna get deep cleaning done because it’s been more than 2 years since I got my last cleaning and that’s what my previous dentists did whenever I had a long gap between visits. To my surprise, Dr Lai said I did not require deep cleaning! He took x-​rays and did a regular cleaning, and he did a fantastic job! This was the first time I got treatment from him and I was really impressed with his work. I’m very glad to have found such a genuine dentist in the area.
The office is really nice as well. Very clean and modern, all new and state of the art looking equipment. Very friendly and accommodating staff. I felt comfortable the moment I walked in.

Two thumbs up Dr Lai is by far the best dentist I’ve ever meet, couldn’t believe how comfortable he made me feel I hadn’t slept in 2 days knowing I had this appointment if only I would’ve known how easy and painless it was gonna be! I highly recommend Dr Lai & their staff

Years ago I worked in several dental offices (front office and some back office), so I understand when there is a need for dental work or not. I have been in search for a very good dentist for many years. I was delaying any treatment because of my fear of needles and so there were many dental issues building up for me. Last year I tried many dentists in Bay Area — in Peninsula, in South Bay, in San Francisco… I knew some of the treatment these dentists were presenting were overly aggressive. I did not needed all the work they were telling me. The X-​rays were telling me different story. I was in need for an honest and a good dentist.
One day my tooth chipped and I could not wait any longer. I pull the yellow pages and start calling the dentists in my area asking them to take me in Emergency basis. I was very lucky to get an appointment in Dr. Lai’s office.
After the x-​rays were taken Dr. Lai went over treatment options with me. I knew right away that he is very honest and caring for his patients. I was even more excited when I experience no pain during the injection, when pocking with the needle to the gum. Oh my God! I felt absolutely nothing! He did a FANTASTIC job!
Dr. Lai is an excellent dentist — Master of his work! Thank you Dr. Lai for your SUPERIOR work!

Dr. Lai and his staff are fantastic! He is very knowledgable and friendly. Have come here for the last two years and have had nothing short of great experiences every time. My husband and I love coming here. Great with kids too!

After going to dentists on the Peninsula, we were nervous to find a dentist in our area that we would like. I called as my husbands tooth was beginning to hurt and seen this dentist had great reviews. Not only did we receive amazing customer service through the phone, we were also able to be seen immediately. My husband came back ecstatic, stating he loved this dentist so much more than our previous one. I’d highly recommend Dr. Lai to anyone. We will most definitely be getting all our dental work with him.

Dr. Lai and his whole staff are wonderful.
I have the unfortunate position of needing a ton of dental work, starting with two root canals that were nothing short of disastrous to finish. I needed TWO emergency appointments because my body reacted so poorly to the root canals, and Dr. Lai was able to fit me in regardless, even though this is the type of place you really need to book in advance. Dr. Lai and his staff are adamant about making sure you’re in the least amount of pain possible at all times, both before, during and after procedures.
On top of everyone being really friendly, they’re extremely honest about the cost of your care and will even check over the exact details of your insurance with you. It’s unbelievably helpful.
Dr. Lai is also very on the ball with his follow-​ups, and e-​mail communication is top-​notch.
Not a fan of going to the dentist but at least the apprehension isn’t there since I know I’ll be in good hands.

Painless dentist! Highly recommend!!!

Munching away on my tortilla chips and salsa, and something felt wrong. I licked my teeth and found a gap where one should not be. This was the start of a bad weekend…
Luckily, I was get in contact with Doctor Lai, who scheduled me in the next day and able to get everything sorted out. Frictionless experiences like this seem to be hard to find in modern medicine!

Great location within walking distance of the Bart. Friendly office staff and short wait times for appointments. Really friendly dentist office I have not found a dentist so comforting and friendly since leaving my home town.

I had broken bridge, re-​done sevesral times, always feel terified going to Dentist. I came to H Vincent Lai office last week, had entire different experience with Dental care.
Nice office set-​up, cleaning environment, thorough check ups, and skillful treatment…
Have been searching around all the time, did I find a fantastic Dental office in the east bay!

Dr. Lai is an outstanding dentist. I started going to him a few years ago and only had pleasant experiences. He is very knowledgeable, patient and is committed to doing the right thing for his patients. Dr. Lai replaced a crown, whitened my teeth and of course performed the normal teeth cleaning and checkups. These procedures were mostly for cosmetic purposes but Dr. Lai made sure that I was happy with my smile before I left his dental chair.
Dr. Lai definitely cares for his patients and does not treat them like customers. I have taken my 90 year old grandma, who doesn’t have dental insurance, to remove some teeth and for dentures. His fees were veryyy reasonable for the services provided and he saw my grandma multiple times without rushing the visit. He always explained the procedures that he was performing and made sure that my grandma was comfortable at all times.
I would absolutely recommend Dr. Lai to anyone. Most of my family members are his patients now.

Dr. Lai is fantastic, he is generally concerned about the well being of his patients.

Dr. Lai is a Champ! Very accommodating, caring and honest!
I have had fillings, cleaning, root canals, wisdom teeth pulled, you name it!
This guy is a master of his work!

I was always never a fan of dentists, but since I have a great love for sweets, it was always in the presence of one. I visited a few dentists in my local area after not being able to visit one for a while and was never happy with the procedures they would literally push me to do. I felt like I always had to get things done and get them done in the most expensive way possible. I hardly had/​heard options.
I heard great things about Dr. Lai and his staff from some friends and I decided to make the hour-​long drive for my first appointment earlier last month. I DEFINITELY MADE THE RIGHT CHOICE!
Dr. Lai and his staff are FANTASTIC! I never waited too long for my appointment and was always in and out of the office in a timely fashion. More importantly, I was never scared of procedures that I had to endure because of Dr. Lai’s expertise, knowledge, and calming demeanor. He was always thorough in explaining what was going on, what needed to be done, and always provided options. All of this was extremely important to me. And now, going to the dentist seems like a breeze!
I highly recommend setting up an appointment with Dr. Lai! You will not be disappointed!

I have been terrified to go to the dentist since I had an awful cleeaning followed by an awful «unable to numb you as i drill your teeth» incident… Luckily a friend recommended this dentist tucked into the Wellsfargo parking lot.
Dr Lai was nice, knowledgable, and not trying to fill any cavities that weren’t there. The office is small, yet high tech, using digitial films. Dr Lai reviews each xray and possible problem spot with you and is happy to answer any questions. The dental hygenist, Judy, was also friendly and worked with a soft touch :)
I will gladly return for my 6 month check up (something I have never done!)

I have found MY dentist at Dr Lai’s office.
For the past 3 years I have been avoiding going to a dentist because of fear built up from MANY dental experiences. Determined to loose my fear of dentistry rather than loose my teeth, I started my search for a new dentist.
During this search process I stumbled upon Dr Lai’s office. In a visit to see what their office was like, I was pleasantly surprised to meet Dr Lai himself. He told me the best thing I could do in my search process is choose the place where I felt the most comfortable. After a few more looks I made an appointment with Dr Lai.
In the last 6 months Dr Lai and his staff brought my teeth back to a healthy state WHILE completely changed my out look on going to the dentist. He explained what he was doing, different treatment options and brought a comfort that only comes with confidence. I just left my second cleaning at their office where I told them I am now excited to go to the dentist. This is a major 180 degree turn from where I was 6 months ago.
I must also note, while I was doing my home work, I called over a dozen local dentists office. With every encounter I felt more and more disdain for dentistry. HOWEVER, from the moment I was greeted by Dr Lai’s receptionist, there was a distinct difference in tone, demeanor and service. Jenny (the receptionist) is the gem of this office and I’m certain you will not find service like this anywhere else.
I hope you choose Dr Lai’s office and I hope you get as excited to see your dentist as I do!!!