Hansen Landscape

Hired Hansen to put in a ‘gold fines’ (similar to crushed granite) pathway and area between garage and fence (dog run). Also to fill in an area with pretty large ‘river rocks’. The path had flex borders in and was raised high enough to match the lawn area. Cannot say enough about how professional they were, but mostly the incredible care and detailed work that went into making it as perfect as anyone could possibly do. Hugo and Raul were the primary workers and they are pretty incredible. It was the care and pride that went into the work, going above and beyond, that were so impressive. There were areas of the lawn that we had dug up (next to the path) to find a missing sprinkler, Hugo and Raul filled the dirt in beautifully. They asked about the area where the path met the patio to see if we would like to have the path open a little wider (which we did). Sometimes you are satisfied with your contractor, and sometimes very (very!) happy. This was a very happy plus. Couldn’t ask for a better outcome. Thanks, Hugo and Raul! (PS: My address says Tujunga, but I was staying with family in Castro Valley overseeing the work).

I was envisioning a beautiful backyard expertly done. but instead I got numerous emails from Steve on «how things should be done» and various price quotes. I even went to see his business in Castro Valley. After WEEKS of this back and forth I never could get a consultation date. What a huge waste of of my valuable time. I would not advice nor recommend anyone to do business with this cranky old man. His business is dying and extremely overpriced. Found a much better company costing far less with a much friendlier attitude.

I had a small project at my townhouse recently. Not sure what to do, I spoke with the owner Steve Hansen, and decided on the best way to move forward. Louis, the project manager, and his team were very professional and my project was completed quickly and turned out better than I’d hoped. I highly recommend this company and will use their services again in the future.

Stay away from this company! They fool you by showing you good reviews and lots of paper work and pictures. The bottom line is that their workmanship is poor and the equipment they use is sub-​standard. The keep re-​visiting your home to show how much they «care» but in reality if there is a problem, they absolutely do nothing about it. In my case, they left 3 leaks in the sprinkler system and kept coming to «check» and conveniently NOT finding it! They insist that you (the customer) is wrong. For the money they charge, I will definitely go some place else. Your regular ‘handy” man gardener will do a better job than these folks.

Due to the drought situation here in the bay area, my wife and I decided to remove our grass lawn and replace it with lava rocks and some drought resistant plants. We wanted a contractor that is Diamond Certified and we came across Hansen Landscaping. We liked the other projects we saw on their web site and decided to go with them. They are friendly, courteous, and very professional. We discussed what we wanted and they formulated a plan to complete everything in a single day. Once the job was finished they said they will be out to inspect the work on a scheduled basis (1 week — 2 weeks — 1 month and 3 months) and if we had any problems to let them know. In addition, EBMUD offered us a rebate for converting our lawn to help with water conservation. My wife and I enjoyed working with Hansen Landscaping and look forward to using them again in the future.

I have just a small patio in my town house and a small entry planting area. Even thou it was a small job I was given as much attention as if it had been acres to landscape. They were willing to work in my time and were there the day they said and did a great job and cleaned up so that after they left, other than the planted areas looked great it looked like no work had been done-​areas were clean and nothing on the ground. I would recommend them, in fact I have, without reservation. Diane P.

Hansen Landscaper Contractor is an excellent firm, and they exceeded our expectations with our recent landscaping project. Steve and his team are professional, friendly, and responsive, and delivered our project within the contracted timeframe and on budget. Steve was open to suggestions and patiently worked with us while we sorted out the features that we wanted in our landscaping. The drawings sailed through our HOA’s approval and final inspection process with ease. The final landscape design is beautiful and was expertly executed. The team left our property neat as a pin each day, and we were fully informed at each stage of the process. I was particularly impressed with the team’s customer service focus, attention to detail, and the quality of the subcontractors. Hansen is on the expensive side, but when you consider that his team has been with him for many years, and he pays them a good wage with benefits, you see the payoff in a smoothly running operation committed to excellence, and devoted to your project. We were so pleased with Steve’s service that we contracted with him to provide gardening service, and the guys have been just as attentive to our landscaping. We now have a beautiful new property that we thoroughly enjoy. They deserve their Diamond Certified rating, and I recommend them unreservedly!

Our front yard is elevated and set up with terrace planters. We had several landscape contractors review the site and all of them said they couldn’t do anything with it.
We found Hansen’s on the Diamond Certified web site. Our estimator was Louis. Louis surveyed the yard and came up with a great design and reasonable price.
Well his crew came in and did a great job. The yard is completely transformed and the curb appeal is greatly enhanced. The Hansen crew was efficient and cleaned up everyday. They even cleaned the porch. The crew was polite and friendly. They answered any questions I had and accommodated any last minute additions/​changes. Louis was always available to answer questions and promptly returned calls.
We highly recommend Hansen’s and will be using them in our future landscape projects.

I used Hansen’s My Gardner service for several years until I sold my home. The same two great guys came every other week for 30 minutes and took wonderful care of my very large yard and two lawns. They were polite and friendly and worked diligently for the full 30 mines every time. I highly recommend their gardening service. My yard always looked beautiful.

I called Hansen Landscape because I was stunned with how gorgeous a friend’s yard was when I visited her house. We recently filled in a pool and have a giant dirt hole in the backyard. Steve and his lead designer came out and looked at the dirt hole, gave us some ideas, and invited us to the Showyard.
The showyard is GREAT — you have to make an appointment to visit it, but it’s totally worth scheduling the visit and seeing all the different options in person. My husband is a very visual guy — he has to see exactly what people are talking about for it to make sense. I tried to draw a version of the plan we discussed but it wasn’t until we visited the showyard that hubby understood.
We are working through the details of the project, but I am totally giving 5 stars to the showyard for it’s awesome layout and ideas! Pics to follow

I have used Hansen Landscaping since 2008… They did my entire front yard and my entire rear yard. Much artificial turf, native rock and plants. Stunning. I get compliments TO THIS VERY DAY about how beautiful it is here in San Ramon. Steve, Jack and Manu are TRUE professionals, do stellar planning AND work. In fact? They’ll be out here again soon to do one more area. I received 3 estimates BEFORE I selected them, so glad I did. No doubt in my mind? I got the best guys for any and ALL jobs done. Conscientious with a great desire to please and helped me sift through my expectations, some of which weren’t practical and we pooled our ideas and came up with better ones. You will never find a more reputable, honest, sincere professional landscaper in this area… That? I already know from my own research and wonderful experience.

We chose Hansen to landscape our backyard because we liked the yards in our neighborhood that they did. Steve met at our home and we talked about what we wanted. We loved the design he came up with. His foreman was a pleasure to deal with. His crew worked when they said they would. Two weeks later, we had a new, beautiful backyard that was so much more than we expected. We are looking forward to spending time in our new yard. We have also hired his maintenance crew for weekly service. We will use Hansen’s to landscape our front yard when the time comes, and highly recommend Steve Hansen and Hansen Landscape for your gardening needs,

My project was to replace my lawn and Costco water feature with an impressive water feature. Steve had the passion to understand what I was trying to accomplish and provided me with a vision that would aesthetically blend in with my existing backyard.
I was uncertain on a lot of things in my project, but Steve was able to walk me through, and provide suggestions and feedback, on what would or would not work.
Using high quality and durable materials, his crew was able to take the vision and put the materials in the right places.
He was able to work within my budget. I know I will be able to enjoy and nurture the landscape he and his team have given to us.
I highly recommend this company!

I called yesterday and specified exactly what I wanted done. Today I get a call back saying that they will be mailing me information about their showroom, etc. I replied that I’m not interested in their showroom. I had called to have someone come out to give me an estimate. The lady on the phone said there is a $ 250 site visit fee.
This, of course, is a brief summary of my experience. My initial phone call was to leave a message an an answering machine, but it was returned fairly quickly (within a couple of hours). I specified exactly what I was going to want done. I was assured that the information would be passed along to someone else who would set up a time for someone to come out for an estimate.
The followup call came today (the following day… not exactly prompt, but not unreasonably long, either), an the person on the other end of the form told me she would be mailing me some information. I countered that I had been very clear in what I wanted when I called, and that I wasn’t interested in information about their showroom or anything like that. I needed someone to come out and give an estimate for some work. The lady informed me that there would be a $ 250 fee for that.
I then said that I would not be using their services and asked her to please remove me from her list of potential clients.
I’m not going to spend that kind of money to a company just to come out and look, especially if I have no idea whether they are able or willing to do what needs to be done. Upfront fees like that are nothing more than a waste of money and a ripoff waiting to happen.
In the end, there is a distinct impression that this company is not interested in new clients or in working with someone who knows what they want done. Based on my experience with this company, I would not recommend them to anyone; I would instead discourage everyone in my neighborhood from using a Hansen.

We called Hansen to do two projects. One project was to fix a drainage line. We were given an hourly rate and told that we’d be charged time and materials, so we were given appropriate information up front. The crew came out, assessed the problem and fixed the problem to our complete satisfaction. The left our side yard cleaner than it was before they started the work.
The second project was to landscape and provide some steps for the small inclined area that is in our back yard. Hansen provided us with a design, a list of drought tolerant plants, and an estimate. Hansen suggested that instead of putting bark as mulching material that we spread the tree debris from our redwood trees which would serve as mulching material and give us the ‘natural look’ that we wanted.
Both my husband and I are very particular about what we like and what we expect from professional contractors. Hansen exceeded all expectations.
I highly recommend Hansen Landscaping.

I was looking for someone to do general garden maintenance, and contacted Steve Hansen. He seemed very professional and sent me a detailed agreement outlining their plan and pricing for my garden. We agreed that each week, he would send two men to work for 45 minutes. If the weather was bad, they wouldn’t come, but I would pay as if they had.
When they were there, they spent much of their time standing around doing nothing, or one man watching the other slowly pruning a shrub. The garden became messier each week. I let this go on for 2 months, and the last two times they were there, I timed them, and instead of the 45 minutes that they were supposed to work, they left after only about 39 minutes. I will never use them again.

I’ve worked a lot with Hansen and they are very professional and have a great sense of design and creativity with their projects. They are great about taking care of their customers needs and concerns and are very knowledgeable about their field. Also the carpenter that builds their decks and arbors is a genius! The best company you can hire!

Hansen Landscape Contractor was EXCELLENT to work with. I dealt directly with the owner during the quoting phase for a backyard project in which I wanted a small hill leveled and new sod installed. I had three quotes and Steve came in right in the middle. During his visit his obvious expertise was what sold me, so I didn’t go with the lowest priced quote in this case — which is not my norm. Unlike the others he also didn’t try to up sell me into a bigger project, he respected my budget boundaries and was happy to work with me. The job was completed ahead of schedule and the team did an amazing job. Ugly hill is gone and new sod installed and they actually did a ton of clean up on the rest of the back yard which was above my expectations. They also did a lot of other little things — as an example they replaced the pots and other decorative items I had scattered about, they actually moved a few to new locations which look even better than where I had them originally. The closed the project by giving me written details on what I’d need to do so the sod rooted successfully. I truly can’t say enough good about the team! As my budget allows, I will be working with the Hansen team again. :) Thanks Steve