Susan S. So, DMD, MMSc

Cole’s teeth look AMAZING after his orthodontic treatment! The effort they all put into getting Cole to realize that his teeth are like diamonds and we only have one set! Cole can’t stop smiling! Dr. So and staff, especially Holly, are so considerate and put up with my scheduling and forgetting the schedule that I can’t thank them enough! Cole and I are very happy with his beautiful smile and recommend Dr. So to everyone I know!

I’m so happy that we chose Dr So for both my kids braces. Holly the front desk person is wonderful. From the welcome greeting to the exit new appointment schedule she always has a smile on her face. Farrell is just as wonderful. Dr So always is available for update or questions. She’s an awesome orthodontist. I’ve been super happy with our entire experience here and would bring in my third kid if I had one.

Dr. So and everyone are very friendly and caring. The treatment may took some time to go through, but the end result is amazing and satisfying!

For braces go here! Everyone is nice and it feels good to spend that kind of money with people that care!

So funny story, I flew to D.C. from Sacramento a few months ago and lost my retainer! I had that thing since I was 15 and get bad headaches if I don’t wear it everyday since my teeth shift back (I had a lot of work done for this smile!) so I was in need to find these things. I searched all of our luggage, called the airlines, the airports, and family but no one had them. Defeated, I cried because I was in D.C. for 7 days! 7 days without my retainer and I quickly remembered the headaches and pain that is to come. Luckily, my Dentist referred me to Dr. So over a year ago so I remembered that I had bookmarked her practice on Unilocal.I called and was able to schedule a consultation the day I got back to San Leandro. I explained my issue and they looked at my teeth and took some x-​rays. I was able to get molds done the same day and they even let me pay for half that day and half when I picked my retainers up.
The molds didn’t take long and they allowed me to come in right after work to grab my new retainers. After some adjustments, and quick payment + discount for checking into Unilocal,I was the proud new owner of fresh retainers. They fit great and I was welcome to come back anytime should they need adjustments.
Dr. So has great chair side manner, as does the rest of her staff, and was a pleasure talking to.
Fun fact: I found my retainers the same day in my truck cause I had to grab a bag… they were wedged, in their box, out of sight. I needed new ones anyways so it was a blessing in disguise.
Call Dr. So for all your Ortho needs!

We began our journey with Castro Valley ortho way back with Dr. Kohlman. Dr. So and her team are so lovely. So far 1 kid is completely finished, 1 in treatment now and the other to begin soon. They are comforting, explain everything you need to know in great detail and go out of their way to ensure you are comfortable. I also love the fact that they take a personal interest in their patients; although my older daughter completed her treatment more than year ago and has gone off to college, they always ask about her and how she is doing each time we visit with the other kids. This office is a class act and I appreciate each of them.

Dr. So transformed my smile! I hesitated for over a year to see an orthodontist about my teeth. They needed straightening and gaps closed. I only had 13 months before my 40^th birthday to complete my treatment. I asked Dr. So if she could ensure my treatment didn’t take longer. She gave me a very accurate assessment, but no guarantees, but I followed ALL of her instructions. My teeth started showing improvement within a few months. Dr. So is so professional and nice, her staff is also highly professional and friendly. I really thought that my braces treatment was going to be horrible, but it wasn’t. Dr. So and her staff made the process easy and following all instructions was instrumental to meeting my deadline to complete my treatment. My braces came off a few days before my birthday and I was able to show my beautiful new smile in all my birthday pictures! Thank you, Dr. So!!!

Dr. So is very thorough! She watches every aspect and noticed every detail! Having 3 kids at the office I have enjoyed many benefits! The staff is irreplaceable! Each and every one contributes a specialty and a personal touch! So far we have gone through: 1 spacer to direct an impacted tooth, 2 sets of braces and now 1 phase 2 set, 2 retainers, 2 pallet expanders, and more to come!

At the end of a long ordeal … But it’s has been a great experience and Dr So has been awesome

Before settling in with an orthodontics office of choice. I went around couple of places, and shopped around. I live in Castro Valley, CA so a Castro Valley orthodontist would make sense, naturally. But even in Castro Valley, there are options. What ultimately brought me to this place, is the great vibe and atmosphere that this place has, from the receptionist to the person adjusting your teeth, its hard to explain but its there. Also its very kid friendly with all the art work and contests, it feels closer to chuck e cheese than a dentist place, well maybe not that close ;).
After a fairly long relationship of 37 months with CV Orthodontics, they have provided great professionalism, great service, which definitely made up for the hassle of wearing my *grill* ;)

From financing, the office employees to Dr. So– my experience has been nothing but easy, efficient and satisfying. The office and equipment is extremely clean and up to date.
This place is fantastic if you’re a little late in the braces game! I was 20 yrs. old when I started my plan and it flew by extremely fast (18-​months). What I really appreciated about this place is that they stuck to a schedule/​time line; as well as worked with my hectic schedule (work/​college).
Dr. So is AMAZING. She oozes professionalism, unyielding dental treatment knowledge and phenomenal skill! I would’t recommend any other doctor!

Dr. So is professional and knowledgable about orthodontic treatment. The office décor is pleasant and tidy. Every summer there’s an Ice Cream Social held by the office, which is nice to attend. There are other perks such as, occasional contests with prizes. Some feel it’s over the top, but i think it’s charming and puts the younger patients at ease.
One con: I’ve been witness to some of the staff gossiping on several occasions, which comes off as unprofessional. In their defense, the office can get pretty quiet, so maybe the gossiping is a form of entertainment for them.

Dr. So is wonderful and so is the staff. Friendly, clean office and very helpful. My daughter just got braces and they explained everything, step-​by-​step. I am on a payment plan which totally helps out since my insurance pays nothing towards her braces ugh!
Highly recommended!

My daughter has been coming here for 2 years now beginning with Dr. Kohlmann. The staff does an excellent job being accomodating and making my daughter feel comfortable. Dr. So seems to be genuinely concern and does a great job explaining everything to our daughter to make her feel at ease. I would highly recommend Dr. So for any orthodontics services.
Also be sure to get the coupon off the Castro Valley Forum for 10% off.