J. Brightwell Carpet Cleaning

Took the day off from work to get sofa and two carpets cleaned at 9:30 am. Got up early and moved all furniture off carpets. Then checked my email, j. brightwell sent an email to cancel my appointment at 8:30am. Email said to find another carpet cleaner! Who does that?
Thanks for costing me a sick day for nothing!!!
Update: just received a nasty response to my review:
«The email cancelling your appointment was not sent 8:30 this morning. It was sent yesterday afternoon (actual time was 4:00pm which went to spam, got home at 7:30 from work and didn’t think to check my spam folder until he didn’t show up) allowing you sufficient time (?!)
To adjust your schedule. Leaving a review on Unilocal is your choice, however if incorrect information is not removed I will take appropriate action, David Moynihan.»
I actually tried to call their office (check caller ID Mr. Moynihan) before I Unilocaled. I use Unilocal a lot and find it a useful tool in vetting out great service providers. I’ve never given a negative review until now. This is what Unilocal is for. This is my revision which you demanded instead of simply apologizing.

Great service — we have seven kids (not all at home!) and two dogs so our carpets take a beating — including use of part of one room as a bathroom by one of the dogs. David did an outstanding job — final price in line with estimate — showed up on time, very thorough job — would highly recommend!

Couldn’t be better. First, he showed up on time on the appointed day. If you live on the Cape, that’s big. Dave was very professional in every way, taking every precaution to not mark up the walls or floors as we have a brand new home. He managed to clean a linen sofa we’d almost given up for dead. And did another sectional for us. Took his time to get it all done right. I highly recommend this company. These reviews you see here are accurate!

This is a very belated post, but I contacted J. Brightwell to have my carpets cleaned in Sandwich based on the reviews I read on Unilocal over a year ago. David was prompt, courteous and did a wonderful job. I was looking to have my carpets cleaned in Randolph and again thought on J. Brightwell. I decided to take a chance and give them a call. I again dealt with David and am so pleased that he has agreed to «come over the bridge». I look forward to his arrival and posting another positive review.

Top Knotch!
We own a popular vacation rental at the Cape. You can imagine with all the week end and weekly rentals we book, what our carpets endure! We’re pet friendly too!
Well, at the end of every season we have our carpets cleaned. We have had some issues with some reappearing stains and I’ve had many a carpet cleaner, each season, promise to remove the stains. Halfway through the next summer season the stains reappear. This past season of 2014, I was looking for a carpet cleaning special and came across a Brightwell ad. I read all the great reviews and decided to give this company a try.
Upon meeting dave I told him of my fustration with these stains and told him we were going to replace the carpeting the following year. Dave advised me that I did not have to do that. He asuured me that he would save my carpets. He spent ALL day, not an hour ot two… ALL day, and removed all the stains.
I am confident that the stains will not come back and Dave is my permanent go to carpet guy from here on end. Thanks Dave! Your the best!

Prompt, courteous, reasonable price, and excellent job. Would definitely use this company again!

Very pleasant experience. Dave was very responsive to my emails and demonstrated excellent follow up. He didn’t try to upsell services. Carpets were thoroughly cleaned. Highly recommended.

Dave was really wonderful — came and cleaned 3 couches and they look practically new! With 3 kids a dog and several years of hard abuse it’s great! He was a pleasure to have in the home. His prices were competitive I will definitely give his contact information to friends and had to share here on Unilocal as well!

J Brightwell saved me! I was house sitting and my 2 year old daughter decided to get artistic on the light tan rug with artistic crayons. I tried everything to remove it and nothing worked. I called J. Brightwell on Monday AM, heard back within a couple of hours and he was there to take care of it Tuesday! You can’t even tell and it was really bad. He was a miracle worker — thank you sooo much!

David Moynihan from All Bright does a phenomenal job cleaning our carpets and furniture. We had a pet urine stain/​odor in our rental and only a 4 hour window to alleviate the problem, and David came immediately and resolved the mess before new tenants arrived. Further, he has kept our home carpets and furniture cleaned these last 3 years, and always does an exceptional job. A great value for a excellent local professional…

Had David from All Bright in yesterday to clean the carpet on our stairs, hallway and 3 bedrooms. A great experience… our very old stained carpets look brand new. I highly recommend them.

We had All Bright clean our carpeting. In particular our wool carpeting on our stairway looked like it was going to have to re replaced. When All Bright was done the carpet looked so much better that all thoughts of replacing it went away. The owner is very accommodating, aims to satisfy, and also likes dogs.