R and J Professional Movers

Ray arrived at least a half hour early for my appointment to give me a detailed estimate to move that he said would require three men for four hours, the truck, gas, and travel time. Having moved a number of times, I thought the price was fair and booked a time and date for the move.
I confirmed with them the day before and said they could come early if their schedule permitted. They arrived an hour early and wasted no time moving everything out of my four level condominium, which took two hours.
When they arrived at my new home, a fourth man was there to help, and everything was unloaded and placed at no extra charge.
I appreciated their professionalism and the care they took to move my things as if they were theirs.
If they maintain the level of service I was provided, I would certainly call them again if I need to move in the future, and will definitely recommend them for their ability and reasonable cost.
Thank you, Ray, and everyone at R&J for your professional and timely service!

After setting up a time at 9am, they informed me they wouldn’t arrive till Noon!!! However, once they showed up, everything went fast and smoothly.
They were professional and even helped me set up a bed head board. They also moved a huge hutch until I found the right place for it.
For a really short move and only few pieces of furniture to be moved, they did fine.

Hubby and I just moved into the valley and I remember when we moved the last time up to 29 palms. Some of my things were missing. I have everything and nothing is damaged. These guys are so curteous too! Thank you!

R& J Professional Movers drove from Palm Springs to Canyon Lake and was not only on time they were a little early. Ray is an amazing man. I had a few pieces or furniture I didn’t want and he took them (no charge) to a charity foundation. He and his worker busted out my job so in no time. He is very professional! Nothing was broke or scratched. The price was fabulous and the completed job beyond my expectations. Can’t say enough. Completely happy!

Most wonderful, professional, respectful, pleasant movers I have ever used! Raymond and Robert showed up promptly with a smile on their faces and immediately grabbed furniture and began the move. They worked quickly and asked pertinent questions as to room placement. Their estimate was right on target and they were a delight to work with. I am fortunate to have found such great movers at a very honest and reasonable price. I recommend them without any hesitation at all!!!
Thank you, thank you, thank you

ZERO STARS SHOULD BE GIVEN
They overcharged me for THEIR estimating mistake on the size of the truck/​hours needed to move my house.
They LIED to me about charging me for extra gas for their dually/​trailer that would have completed the move.
They BROKE several of my possessions including but not limited to: craftsman tool chest – ripped the top completely off of the bottom cabinet, broke the wheel off of my shop vac, and handed me a piece of my antique furniture. I had been explicitly clear about which pieces needed extra care, and they blatantly ignored the request.
THEY DIDN’T COMPLETE THE MOVE – left me and my wife w/​multiple truck loads to move ourselves.
THEY WON’T REIMBURSE me for my broken items.
I spoke to Ray the morning after the move letting him know how disappointed I was w/​the service, told him the ball was in his court, and he needed t make it right. His only response «I’ll talk to my guy about it, because he didn’t call me to tell me he broke anything.»
You’ll talk to your guy? What is that supposed to do? Will it un-​break my property? Will it undo the BLATANT LIE that your crew member told me regarding the extra cost of the truck/​gas/​trailer? Will it complete the move that you didn’t do?
The answer to all of those questions is a firm and resounding NO!
My wife and I spent hours before the move labeling boxes fragile and heavy to make the loading of the truck easier on them. They then proceeded to stack the Heavy boxes, on the fragile boxes… hmmmmmm what could possibly happen there.
Bottom line is this… the owner is a snake and won’t refund any money even after admitting his crew lied, and knowing full well that the move wasn’t completed.
If you’re considering these guys for an upcoming move, DON’T. THEY WILL RIP YOU OFF.
I will tell you all what I told Ray. 2 of his crew members worked hard and were polite.
The best part about all of this, is after knowingly doing a piss-​poor job of moving me, one guy had the audacity to ask me for a Unilocal review. So here it is. You’re Welcome.

I have moved about 18 times in my life… this was the absolute best moving experiene I have ever had. Ray and his uncle helped my mom who is 80 move. The connected every tv, and computer and put everything exactly where we needed it to be with a big smile and wonderful attitude the entire day. They worked hard but the experience felt easy. I would highly recommend these guys. They were the best!!!

When they left I noticed a number of furniture pieces were chipped really bad. One of my pieces was downright ruined. Also, they wanted to charge me a gas fee which was never discussed over the phone. The guys Ray sent were nice though, I guess that’s something…

I agree with David D. These guys should never be trusted. They were unprepared – did not have any tools to take down TV mounts. Three guys, but wasted a lot of time. And the total came in substantially higher than the estimate (over $ 1100 versus an estimate if $ 750). Oh, I forgot to mention that one of the movers wife came with the tools to finally take down the 3 TV mounts, but they are no where to be found

These guys should never be trusted. They are NOT PROFESSIONAL. They messed up my furniture so bad that it cost me more than the furniture was worth to fix and for sure they were not going to refund the cash payment that I made (what am idiot I was) to fix the damages. They are armatures that should not be trusted. BE WARNED!!!

They did a great job moving me. The movers were very kind and worked hard. They were easy to get a hold of. They were available to fit my schedule.

These guys were great! They showed up on time and did a great job. I have and will continue to recommend them to others.

Recently Ray and his team moved 480 heavy, bulky boxes for me. They did a wonderful job with a difficult assignment. They were fast, on time, and had a cheerful attitude. Great work!

Ray and his Company just moved me from San Francisco Bay Area to La Quinta, near Palm Springs CA… He is very professional, and easy going. Everything went smoothly, Ray called to verify a week in advance and showed up on time. I am very pleased with the service and the Move was very reasonably priced. The big Companies quoted much higher and wanted to wait for a full truck both in The Bay Area and then in LA before they would deliver my stuff in La Quinta. R & J went straight through without delays. :)) Thanks Guys, you helped make a stress full situation (moving) go very easy. Irene

I dealt with Ray via email and over the phone. He’s consistently returned my calls or emails within a couple of hours. He gave me a more than fair bid to move my baby grand piano from one friend’s home to another friend’s home in Rancho Mirage. This cherished family instrument was treated with the utmost care and arrived in its new home safe and sound. Ray called me and sent me photos of the piano all shrink-wrapped…yes shrink-wrapped…immediately after delivery. And my friend at the destination point sent me a photo of the piano reassembled. All this happened exactly as scheduled. I’m truly impressed and recommend R&J Movers very highly.

Excellent movers! They arrived early and got our whole place loaded in the truck in two hours. We hired just two movers, but a couple of other guys in their crew helped out for a little bit, too. Fast, efficient, cost-​effective and conscientious. Highly recommend! Thanks guys!

Our organization, the National MS Society worked with R&J Professional Movers when we moved our office in Palm Desert. Ray and his crew are professionals, hard working and did a phenomenal job at helping us pack, clean up and load the truck. I would highly recommend this company. You will not regret it.