Cedar Falls Utilities

We recently moved, and while I can’t comment about the long-​term service that CFU provides, we can definitely comment on the short-​term. For those that don’t know, CFU was featured as having one of the best internet speeds and high-​speed internet infrastructures in the country. They offer Fiber Optic internet for pretty reasonable prices. They also offer cable services.
I signed up online for their service on a Wednesday evening, and on Thursday morning, they called us and finalized the detail of the services we wanted. They said by Monday at 5:30 PM, we could expect our internet to be turned on. Bills come around the 30^th of every month and will be due back on the 15^th. Awesome. Very friendly and enjoyable to deal with. Completely hassle-​free.
Woke up on Monday morning at 8AM, and I tried the internet purely for entertainment. It was on and working. They had set it up over 8 hours before it was even scheduled to be done. No fuss, no hassles.
We signed up for a 50 Mbps plan. We’re getting 49. That’s INSANELY close to the advertised speed. In our previous place with MediaCom, we were signed up for a 15 Mbps plan and only getting 9 or 10.
Final thoughts: Can’t comment on long-​term service, but if this is what it’s like to deal with CFU the entire time we’re here, I’m beyond impressed. They’ve been hassle-​free and providing really nice internet. My only small complaint is that you pay a bit more for internet ($ 12 more) if you aren’t also getting cable through CFU.