Cedar Park Air Conditioning Service

I called after reading the reviews on Unilocal — 4 stars at the time. They came right out and installed a booster to help the unit start (that was good) but, I asked them to check the coolant and that’s where it all went wrong. (Keep in mind, the unit was cooling before just fine) I was watching the guy the whole time but went inside when he was checking the coolant. He came in and said he «topped both units off.» He came in saying he had to put 8 pounds of coolant in the system at nearly $ 60 per pound!!! I said «top it of not put nearly $ 500 worth of coolant into it.»
I called someone else afterward and they looked at the unit and said if it was cooling before, there is no way he could have gotten 8 pounds of coolant in. To top that, after they left, the unit stopped working and the new guy said CPAC should have checked the amperage the unit was drawing before doing anything and let me know that putting money into it was a waste of time.

Called Monday morning, but since it’s already getting very warm they couldn’t make it out till Tuesday afternoon. No biggie since my only issue was a noise and the house was still getting cold air. Tech did his best to locate the source of the noise but was unable to find it exactly. This didn’t sit well with him so he’s not contacting the manufacturer to see if they have heard about this problem and when he figures it out he’s going to come back and finish the work. Thankfully the noise has now kinda gone away on it’s own, but I really appreciate his diligence

I purchased 2 high efficiency Rheem units and initially was quite satisfied. But the first one has been nothing but trouble and now the guys wont even return my phone calls.
They are good as long as everythiung goes well. When they get in trouble, they bail!
They might be ok for repairs, but I would not buy another unit from them.
Anyone got a good recommendation?

Super service. Will use again anytime I need work or maintenance done on my a/​c

You would think that in the Austin area good A/​C service would be as common as the bad food here in Cedar Park is, but nope, we went through a number of different technicians through our home warranty service to get our A/​C running properly last summer and none of them did it right. Finally we abandoned the home warranty approach and instead I asked my co-​workers through our work mailing list who does a good job and these guys came up a winner in my area. The bad news was that they came in and looked at the system and said it was pretty much crap — old, and the duct system was put together with bailing wire and, well, duct tape. We would really need to spring for a new system next summer if we wanted a good system that didn’t require constant maintenance.
The house’s A/​C was the original that came with the home and I have a pretty good radar for personal and professional integrity so I had no reason to doubt them on this. They recommended we wait til after summer when prices on the units are a little cheaper. We did, and they recently installed a new Rheem unit.
I did a little research on A/​C unit quality and I found a web site with some comprehensive ratings that all focused on one thing: no matter how good the unit is, it’s the installation that matters. Improperly install your 10,000 dollar unit, and you are in for a world of hurt. We chose a medium priced unit, and we spent a little extra to have them redo our zoning, which they said was a mess. They retrofitted the zoning with some custom made stuff and the results are …
… this is where the reality TV commercial comes in …
… magnificent.
The zone that is supposed to blow cold air into the downstairs area actually does so, now, and when it does, I have to cover my hot tea so it doesn’t turn into ice tea after 30 seconds.
Justin, the lead tech and a co-​owner, and his dad, the other co-​owner, did a fantastic job of explaining how the whole system works and what went wrong with the other system.
I always like giving my business to local business people but it’s especially gratifying when they do such outstanding work.

About as good as it gets! Family business, nice guys, did a bang up job of first patching our old warn out air conditioning and heater system to last thru the summer and then coming back in the spring and replacing it. New system works sooooo much better than the old one. Summer, bring your worst. We’re ready!