Foot Specialists of Cedar Park

Go right across the street at Baylor Scott and White and see Dr. Amanda Hudson. First of all, Dr. Hurst pushed the laser treatment for toenail fungus. $ 100/​visit x 4 visits. Every visit I had to wait 45min to an hour. I own my own business as well and my time is just as valuable as his. Maybe he should read his Unilocal review because he is losing business due to the fact he can’t keep his schedule. Dr. Hudson said there is no concrete evidence that the laser works any better than topical fungal treatments. Could have saved myself over $ 500 and not lost valuable business time!

The wait time is crazy here and don’t plan to come back. I just left after waiting over a hour and twenty min and a lady next to be has been there for two hours. Who ever is making his schedule needs to be fired! Dr. Hurst is a very nice doctor but I don’t like being treated like my time doesn’t matter.

I think Dr. Hurst is a good man but…
I saw him 2 times and both times had to wait over a hour. At the end of the 2^nd appointment there was no plan of action to solve my foot issue but talks of lotion that was not covered by my insurance and maybe vitamins. I also was vastly uncomfortable with him doing other patient’s files in front of me in the exam room to catch up, among many other things.
Fast forward to now and while under the care of another local doctor, a plan was created to help my foot and executed. I have gained 37% motion range back in my foot and am no longer in pain.
I also no longer wait an hour to see a doctor and am confident that my foot is on the road to
recovery.

It saddens me to write this review as I think Dr. Hurst is incredibly friendly and knowledgeable and his staff is friendly as well but the wait times — ridiculous. I have never waited less than 45 minutes to see Dr. Hurst, sometimes even waiting over an hour.
I have tried mornings, after lunch, etc, and no time seems to make a difference. I have been going here for over a year. Before the kiddo, I was annoyed but waited. It drove me crazy but luckily my schedule was flexible and I had the time.
But now things are different. The last time I cracked — with a newborn, I just couldn’t handle waiting 45 minutes in the waiting room plus another 15 once I was called back for what was a fast diagnosis. I then had to borrow a room to nurse my baby in and was so beyond stressed. I should have walked out but was told repeatedly that I was next. I left practically in tears. Sad to say I will have to break up with this doctor.
I hope they move a little faster in the future– schedule less appointments if they need extra time or hire more staff, I don’t know what the solve is but I just can’t handle the wait anymore.

While I am appreciative of the friendly office staff and how welcoming Dr. Hurst may be, I do not appreciate waiting 1.5 hours AFTER my scheduled appointment time to be called back into the office. I may not be a doctor but my time is just as valuable. When you’ve had your own practice for a long amount of time, you’d think at some point that both the medical staff & the front office staff would know how to schedule patients so as not to have the doctor «running behind» every single day.

Dr. Hurst was recommended to me. I have been to both the Cedar Park office and the Georgetown office (CP once and GT twice). I have no plans to return to either office except to sign the records release form to get my records transferred to a different podiatrist. My first appointment was scheduled for 2:30 and I sat in the waiting room for an hour and a half before getting called back to a room. When Dr. Hurst indicated I would need additional appointments I inquired if there was a day/​time that was less busy or if the GT location was less busy. He suggested I schedule for right after lunch so I could get in before he got backed up. My second appointment (in the GT office) I was seen in a reasonable amount of time. My third appointment was for 2:15 and when I arrived I was told I was not on the schedule. I had the appointment card I’d been given on my last visit with the date, time and location indicating I was in the right place. They added me to the schedule, but 45 minutes later I was still waiting to be seen. The mostly empty waiting room was now full. I inquired with the woman at the front desk if she could give me any estimation of how much longer the wait would be. I work and cannot spend hours in a waiting room during the middle of the day. She just shrugged at me and told me she didn’t know. I told her I was going to have to reschedule, then. At that point she offered to go check on the wait. When she came back she still didn’t have any estimate on how much longer, but she offered to put me in a room. Not seeing any difference between waiting another 45 minutes in the crowded waiting room and empty exam room, I told her if she couldn’t give me any indication on how much longer I was going to have to reschedule.
I spoke to a few people at the Cedar Park location on my first visit and some indicated they never had a problem and some indicated he always ran late. On my last visit I commented to the woman at the front desk that I’d already been waiting for 45 minutes and my first visit I’d waited 90 minutes, she told me that he’s always busy and always runs late.
As someone who works full time and has obligations outside of work, I cannot devote 45 – 90 minutes in a waiting room just to be seen by a doctor, and I would not recommend either the Cedar Park or Georgetown office for that reason. Dr. Hurst himself is nice and seemed to diagnose my ailment quickly, but the ridiculously long wait times have sent me to another podiatrist to complete my treatment.

I went to see Doctor Hurst after being referred by a co-​worker. Thought I had broken my toe and was just going to wait it out since I’ve always heard there’s nothing you can do for it. Turns out I had a bone spur on it and it was affecting the whole right side of my body from walking differently due to the pain. So glad I went to see him. I had foot surgery this morning and looking forward to no more pain. I highly recommend Dr. Hurst. He is so personable along with the rest of his staff. Loves to fish, gives hugs, calls you after surgery with his cell# and encourages prayer. What a wonderful person and doctor!

I felt that I’ve received the worst customer service in that Cedar Park office. Had to wait long time and still ended up not seeing a doctor. Being employed full time, it’s hard to find time to see a doctor. I came there on time and waited for 45 minutes; when I approached the front desk to find out how much longer the wait’s going be, the receptionist promised to check and never got back to me. In 45 minutes they started seeing patients that were there before me and I still had three people in front of me. I felt I was neglected and nobody cared about my time. The office was full and there was a limited seat availability so I had to offer my seat to an elderly gentleman. I felt like I was a burden to the receptionist and it was quite hard even to acknowledge my presence when I was standing in front of her and till I raised my voice slightly (to let her know about my presence and repeating the question) she was still not very happy that I interrupted her with whatever paperwork she was doing. Don’t waste your time.

1-​correct diagnosis
2-​treatment
After suffering for almost a year Dr Hurst did surgery to remove a bone chip on my foot. Both he and his staff totally prepared me for what was to happen. I had my «boot», cover for shower, pain meds all ready. Surgery went well, not as painful as expected. I got a call from Dr Hurst himself the following day to check on me.
While follow-​up visits (all visits) have pretty long waits, it’s because you are never hurried thru. Every question is completely answered by either the doctor or the staff.
If you need something Foot related taken care of I highly recommend this group. FYI they also offer some really wonderful compound Rx’s delivered right to your door.

I have written a seperate review on Unilocal for Dr. Shine John which goes into detail of my experience with the Foot Specialist of Cedar Park. He is an extraordinary podiatrist and I would highly recommend him. Fantastic service, efficient and friendly staff, all of my appointments are on time.

Went here a yr. ago, got diabetic insoles & shoes RX’d by a partner who has since left. Returned this year. Saw the owner who hugged me and acted like I was his best friend tho I’d never seen him before. Comments made it obvious he and other M.D. had not parted on good terms.
The whole experience was, to say the least, odd. He alluded to my just past previous visits (hadn’t been there in over a year), and the insoles, but not the ones I had gotten, and other things that was like he was reading someone else’s records.
Well I got the insoles, after he said I wasn’t entitled to a pr. of shoes because of the insoles «I» had ordered – and I found out later he should have ordered different insoles which would have entitled me to shoes to go with. Got the insoles, they were killing me!, so I went back and went through same routine as above. He reordered the insoles, saying I should have followed up – did they tell me that? – and it was now over 60 days – I had called and asked to see him, and had to wait 3 weeks for an appt.!)
I called and check on status, and they were in (tho no one had called), so I spent about 20 mins. in conversation w/​the very! nice lady who answered the phone. She was going back and forth between insurance people and nurse, apologized profusely that every few minutes she would come back and relay a different answer about whether I needed an appt., about the yes/​no shoes, the insurance, Medicare,…ayyiiyiii.
So I went to Karavel, was talking to the insurance specialist there, totally by chance, and she said I should be getting a new pr, of shoes under Medicare. Wrote a review on Karavel’s lousy customer service. She did request records from Foot Specialists, who never did send them, then from my Endocrinologist, whose records didn’t have what Medicare would need. Did anyone call me during all of this? No. So I got to Ft. Speciaists on Friday noon who said they would FAX records on Mon. On Thurs. noon, I find the records are still on the MD’s desk, and he hasn’t authorized the release because… So more than a month after my initial attempts to get the pr. of shoes I am supposedly entitled to by Medicare, especially Foot Specialists but also Karavel have managed to take a small issue and turn into a ridiculous delay.
And the confusion w/​in the Foot Specialist office looks like something out of n Abbott and Costello film.