Luxury Auto Works

I read a number of positive reviews about this place and it influenced me to bring in my Porsche 911 Carerra S for routine service. I was very impressed with the quality and service I got from Luxury Auto Works in Cedar Park. These guys did a fantastic job and saved me hundreds if I had gone to a dealership. I will be bringing my car in for service with Luxury Auto Works going forward. Great to find a quality shop that works on luxury automobiles in North Austin! Thanks guys!

I have over sized tires and they were one of the only shops in the area that have the machine that can handle the tires. Staff is super nice on the phone and in person. The price was spot on and the work was quick and done right.

Great service at a fair price! Finally a luxury car repair shop that doesn’t try to rip you off and actually goes out of their way to save you money. Les was very knowledgable on my cars problem. If you have an M5, this is the place you want to go! Also had my 2010 Jaguar XF Premium serviced. Wouldn’t go anywhere else. Thank you Les!

I appreciate Pete and Les for taking the time with me to explain and handle what would be little issues for most people. Ive been treated with courtesy and respect as well as the office handling me with he same. My Subaru is new to me and as I learn the dealership is just not the way to go for anything… its just an assembly line with them. The shop is clean and the guys are great, looking forward, I will be a customer for sure.

I had ongoing issues with my Land Rover that wasn’t fixed by a Land Rover shop. Took a chance with Luxury Auto Works. Worked with Les the entire time. Totally professional and informative. Let me know what was going on and they did not give up in trying to find the issue. It took awhile to get it resolved but it was a very difficult issue to identify. I wouldn’t take this Land Rover anywhere else. For the amount of time and effort they spent, including a weekend trying to identify the issue, the cost was more than fair. For anyone with an out of warranty European brand I wouldn’t hesitate to send them to Les and his crew.

i recently moved to Austin and was appalled that the only Porsche dealership has a 7 week wait for emergency maintenance issues and basic oil changes! I found Luxury auto works and I have to say they did an excellent job with customer service and my vehicle maintenance. I did some research on my car issues myself and explained to them I tried to fix the issues but at this point I have ruled out everything I am capable of doing. I also told them I was concerned about its my transmission and would like it flushed out. These peoples aside could have taken an extra 300 dollars from me and did a transmission flush but instead they asked if had ever been flushed and if it had t advised me that doing so would actually hurt it VS help it which was shocking for me but also brought clarity to why former vehicle an Acura MDX had a transmission flush about 50k after it was supposed to be done and the transmission went out the next week. Another thing about this place that stood out was when the manager called to tell me what they discovered wrong with my car and the cost he delivered the news in w way that really made me feel like he wished it was something simpler and cheaper. He even said something like so how do you feel about this and how would you like to handle this. Hands down Thai place has awesome staff the location is great in cedar park as a sales person my only advise is offer the customers a drink when we come in and try to update the loaner cars.

I have had to use Les and his company twice now for two different vehicles. They are some of the most courteous and professional people I’ve dealt with in the auto industry. Did I mention honest? They will not recommend anything you don’t need or charge you unnecessarily. I feel like I’m getting an honest opinion, and the best service I can ask for. I highly recommend them for any of your auto needs

Overall great experience. Brought my A8 in for some major work b/​c I was tired over paying over priced dealership repair fees.
Communication was excellent and workmanship exceeded my expectations.
Car is back to purring like a kitten! Thanks !!

Besides their phone system that cuts out repeatedly during phone calls, the experience was phenomenal. Les is hands on and follows up personally on the service and even called ahead to BMW of Austin for a factory recall service. I will use them for all future service and highly recommend hem to anyone looking for an honest and reliable service shop.

Came here with my wife to have an oil change performed on her BMW. These guys are top notch. The staff is all friendly and the service was fast.

Great Place, Great service and Great prices. No more visits to the Mercedes Benz Dealer ship again for me.

First off, Lucas no longer owns this shop — It’s 100% under new ownership/​management, so disregard the reviews mentioning Lucas. The whole shop has been redone, it’s under new ownership and new management.
Les Costales, the GM was my service advisor since 2011 at Austin BMW — He’s always been a stand-​up guy, and a true BMW enthusiast. As much as I disliked having to go into Penske for warranty service, I enjoyed my few minutes with Les each time. Les has seen it all, and is very knowledgable about all things BMW.
Since I found he moved to work at Luxury Auto Works, I’ve taken my business to them. Their shop is amazingly clean, and their techs got the work done on time and with the quality I’d expect. Highly recommended — Both my X5 and 135i will be going to Luxury Auto Works for the foreseeable future. It’s great to have another solid option for BMW repair/​maintenance in North Austin.

I’ve got an older Mercedes SUV that needed service and maintenance. I had called around for quotes but did not seem to be getting the information and explanations I had requested. The reason I chose this company was because they took the time to explain the issues and went a lot more in depth including photos of all trouble areas on he car. I dealt with Les and he took the time to stay regularly in contact with me. My car has been driving great since the work completed.

From initial contact, follow through, and fulfillment working with Les and Luxury Auto Works was an excellent experience. They were thorough and documented any and all issues as they worked. Needless to say I was very pleased, I even received a follow up call a week later from Les. Highly recommended.

I thought these guys were amazing. They fixed issues that other mechanics screwed up. They appear extremely genuine, honest and fair. They seemed very transparent and willing to help in anyway possible. I feel the charges are fair and the information is trustworthy. As a woman, having your car worked on can be daunting. Les and Luxury auto make it seamless and pleasant. In My opinion they go above and beyond what any other garage has ever done. I’m from Detroit and I grew up around cars. Les listens to what you have to say as valuable input. Very upstanding place. 5+ stars all the way!

When you spend four days driving a family of four from Indiana to Texas and two of those family members are three and one years old the last thing you want to have happen is car trouble. We made it here without it happening but shortly after both cars broke down. Les got me right in and right out. He went over the car with me and told me what I needed to do and what I didn’t need to do. They took care of everything and even made three trips to my house to get me and my family and then my car home. Clean, quick, professional and always a pleasure to be around is the best way to describe not only their shop but the gentleman who work in it. Next time I have a light go on on my dashboard I’ll be making the call first thing and I’ll know that I’ll be taken care of. These guys did nothing but smile and take care of business.

Very simple, unbelievable service and I will always take my car to this team. For all those women that dislike dealing with auto issues, this is the place to go. They treat you with personal service and respect, plus they have an app that you can follow along and see the pictures of what need work now, soon and even later. You can then approve or deny work through the app and best of all, show your trusted auto advisor (brother, friend, dad etc), without dragging them with you. You have see to believe, and believe me, you will be amazed with the service and treatment throughout the entire process! I wish I could rate the team more than 5 Stars, because they deserve it! Thank you Thomas and team!

Shop is Great. Staff is very friendly. Organized, clean, and very fast service. Came in for a fuel injection service, and coming back for my state inspection and possibly paint restoration.
My roadster is running like New!!! I would recommend it.

Shout out to Adrian and the people at Lucas Auto care for delivering serious honest service for me. I had the guys replace a thermostat and water pump on my Porsche Cayenne GTS. The engine light was on and they diagnosed the problem right away. They informed me of the work and the worst possible scenarios. It was repaired it for less then they thought it would cost. The car runs great and couldn’t be happier!
These guys communicate well. They tell you what the possibilities of what may be a problem and are honest. These will be my go-​to guys for sure. Thank you all for the great services!

came out to do some work on a vw. got to see a beautifully set up repair experience. For tons of high end and classicautomobiles. I consider it a lucky break to have happened along.