Not Just Mail

I went here to buy a box to ship my friend some chips. I handed her my credit card and she said she would have to charge me an extra .50 something cents to offset the credit card charge HELLO ILLEGAL. She turned to another lady and said that it was okay not to charge. I said because its illegal? She said she knew that it was not right to charge me extra to use my card. Lady you accept cards because its an extra option for customers so you can build your base. Im all for keeping it local but not if you are screwing your customers. I was not charged because I knew the law, alot of people DONT. I will NOT be back. Get your head out and get into the business of serving your customers with a smile and try not to piss them off to offset your cost. … Charging Extra For Credit Card Use
In Texas, a business can not penalize you for paying with a credit card. Businesses that add a surcharge to those who pay by credit card might be violating provisions of the Texas Finance Code. However, businesses can discount the regular retail price of an item for consumers who pay cash. If you believe a business is charging extra for credit card purchases, please a file a consumer complaint with our office. Yes i will.

They charge $ 1 for UPS drop offs. I’ve never seen a place charge for that. What kind of craziness is this.
The place also reeks of candles. Very odd mail store.

I have been going there and the previous location off and on for over 10 years and it is only when I have no other option to drop pachages off for my boss. The owner lady has never once said hello or even smiled at me. The other ladies are nice but I guess since I only drop mail off and don’t buy anything I am not worth a hello. Not impressed at all.

I ship all my items @ NJM. They are personable, knowledgeable and SO CREATIVE. If you need a gift quick, stop by. They’ve saved me from ‘what do I get’ syndrome many times.

Nice people, helpful, friendly and a great assortment of items you can get for yourself or a quick gift for someone else.

Not Just Mail is a decent little place but I wouldn’t give it a 5 star review for several reasons.
My bf and I stopped in so I could ship a package to my aunt in Utah. The woman who helped us was very pleasant but she seemed really distracted and there wasn’t anyone else in the store. She weighed, measured then totaled out my package. I had to ask why it was $ 20 to which she replied: «Well it was 3. (Insert number) pounds, it’s going to be send priority 2 day mail and shipping to Utah is usually a bit more expensive.» I’ve been shipping to Utah for half a decade and have never heard that it’s «more expensive» so not sure I want to believe her.
The store was really crowded with all sorts of trinkets, gifts, candles, etc. and all the candles and scented stuff made it reek.
They didn’t have any actual shipping supplies on display anywhere except on the very back wall, behind where you take your package, so you had to the cashier and tell her what you needed. It was like buying cigarettes.

Love this place because of the nice ladies who work there and the great variety of local items !!!

I live in cedar park. It was your store. I called and talked to you or the other woman. Told that since it was a drop off and i didnt buy postage from you that there was nothing that you could do. You remembered me being there and the package that was dropped off.

Love this little local mail stop in Cedar Park! I have now used them a few times to shop packages and they are so great to work with. Speedy service and great customer service. I would totally recommend to anyone.

Absolutely the best customer service I’ve found anywhere. Cute gift items for any occasion. And all the mail services I’ve ever needed. Wonderful store, glad to have it nearby!

The ladies in this store are EXTREMELY rude.
I went to drop off package the other day and I think her name is Hope or whatever the business owner is. When she saw me coming in, she didn’t even greet or say hi or anything. which isn’t a big deal but when the other lady tried to help me. Hope told the other lady «oh she’s just doing a drop off.» This place clearly lacks customer service and is very stingy. They charge a dollar for «TAPE’ yes a little piece of tape to put on my package they charge for it. They charge more for the regular stamps. Charge additional dollar for drop off.
Do yourself a favor and go to government funded one or UPS.
I hope this places goes out of business for being so rude to customers and so stingy. You should ALWAYS greet t he customer when they come in the store instead of ignoring the customer and TELL Your employee that «oh she’s just doing a drop off» instead of asking of they have any needs.
This happened on a WEEKDAY in the morning. It wasn’t even busy.

I run a small business. I used to pass the post net every day but my route recently changed and so now I pass Not Just Mail daily. I think I’ll have to go out of my way to avoid this shop. The ladies are so rude. They seem bothered that you are just dropping off a package. Although they had no problem charging $ 1 per UPS package to me, I clearly heard them waive this fee for other customers. I hate even going in this store. They get $ 1 for each fedex package I drop off, so I’d like to do some in a timely fashion without any attitude. I miss the very, very friendly people at post net!

Made the mistake of stopping in here for the second time, b/​c I had forgotten that they charge $ 1 for simply dropping off a UPS shipment — all ready to go, just needed to drop it for pickup. Really? No thanks. I drove one block down the road and saw a truck. The driver was happy to take it. He said he thinks they only make $.80 a box to put it in a stack — guess that’s not enough for such hard work. Made a note to check Unilocal,and lo and behold, we see they’ve shown this type behavior to others, as well.

Great service! We go here for most of all our mailings and it’s so easy as they have our addresses recorded and it makes it easier to mail anything. They also have lots of neat gift items and always something new in the store.

I’ve got no complaints at all about this location.
We go here for the majority of our mailing, and weather I’m sending something to family in California or my family in CP sends something to me at school in Nebraska, it always gets there on time, if not ahead of schedule. Their prices seem very competitive as well.
Whoever’s working the counter is always polite and funny.
As others have said, there’s plenty of odds and ends here to do a little shopping while you’re waiting in line.

This is interesting! Either 1 star or 5 star reviews? Hmmmmmmm… I wonder who the 5 star reviews could be from???
I would also give zero stars if possible like the previous reviewer. I have been here twice. I don’t live in Cedar Park but am in the area often for business so have stopped by here for mailings and even bought a gift the first time in. That first time in they charged me $ 1.00 for taping my box shut. I thought it was a bit rude, especially since I was purchasing something… but okay, whatever. Of course I’ve never had anyone charge me for taping my box shut ANYWHERE before and I mail packages weekly. Today, my second time there, my box was sealed and ready to ship! Soooooo I was completely thrown off when she looked at the package closely and said «we charge $ 1.00 for packages mailed through UPS»!! I COULD NOT BELIEVE IT. It became obvious to me at that moment they make up a reason to charge you $ 1.00 fee for anything! They sure didn’t mention that fee the first time when they charged me that $ 1.00 for the tape!!! I was appauled and told her no thanks. I was even buying stamps!

I will never step foot in this place again! I’m sure UPS will not be happy when they hear their clients are being charged fees on top of postage they’ve already paid just to drop off!
They should be ashamed of themselves. You would get more business by treating people fairly and you wouldn’t have to make up fake charges.

GRIFTERS OF THE HIGHEST ORDER!
I mail packages here (small eBay business) when I’m too lazy to cruise over to the official operation on 1431. I knew that they probably raised their prices a little bit to support their small business. that’s fine, no big deal.
However, I just mailed a package there which clearly displayed on the screen 3lb 13 oz, and got charged $ 19.50. This being the most I have EVER paid for shipping I asked to woman if that was the cheapest option, to which she told me that shipping was usually pretty pricey for 4lb boxes going that distance.
I don’t know whether the screen for some reason displays a different weight or the woman was out-​and-​out lying but I thought that was pretty sketchy. Then when I got home and got on the UPS website, I did a quick price comparison and saw that for that distance even if was for 4lbs (which I kind of doubt) it still would’ve only been $ 16.00.
Meaning they got me for $ 3.50 extra on ONE package. Wow, I will not be going there again.

Great folks, handle all our packages with care and knowledge. Cool gifts etc make the place feel eclectic. Always go the extra mile to take care of us — especially when a large number of packages are coming in for us.

If it was possible to give zero stars, i would. This store obviously makes most of their money off overcharging for postage. While it may be convenient to mail here, you will pay dearly for it. They even charge a fee to dropoff prepaid packages! As in, a box that is already postage paid is charged a fee simply to let it sit there until pickup! No competitor of theres does this, including the store right across the street next to Randall’s. I highly recommend avoiding this store and its owners, drive over to the similar store across Cypress Creek Rd next to Randalls, they deserve your business much more than the misers at Not Just Mail!!!

I’ve never «gone postal» here. Nope, never used them for mailing any items, altho it seems like they have regular customers that do as there are always folks in there that they know by name, which is cool.
I go here to SHOP. And, hopefully, my W3 trivia winners can attest to the fun stuff you can find here. I originally found them when I fell in love with Fleegal Farms sugar scrubs and despaired of finding that item anywhere but at Christmas fairs. Imagine my pleasant surprise when I checked their website and found that they sell outta this little mail joint not two miles from my house. Fate, I tell ya. Along with the FF, they have all kinds of other lotions and candles, locally made jewelry, wind chimes, and quirky little gifts.
But, my best find so far is Poo-​Pourri (
). This stuff is amazing and it works and now I can truly say my poop don’t stink (not that it ever did, of course!)! Ahh, some lucky trivia winner may find that out for herself too, lucky girl! In fact, I think «The Royal Flush» may be my big stocking stuffer gift this year, make the world a better place. I’ll be takin it with me on my cruise, too. Those little rooms are tight and one stink bomb can ruin the love nest for hours. Yup, I don’t know how I’ve managed before, but I’ll never be down in the dumps again!