Old Navy

Jean section is a disaster and your check-​out people need to figure out how to put their hustle pants on. Consistently the laziest customer service I’ve seen.

This store is really neat and they have awesome selection. Haven’t been to this particular location recently but I think I will visit more often. They carry so much product and it always looks perfect, which is a mystery to me because I didn’t see anyone folding… hmmm…
The workers are really nice and stopped me multiple times to see if I needed any help and tell me about the sales.
I was discouraged when I saw the line to check out but to my surprise it went super fast. Only waited a total of 2 minutes before being called. Super funny cashier too, she had a great sense of humor while still being professional.
I left with 6 shirts, 3 pairs of jeans, a pack of socks, a belt, and a big smile on my face. :)

I’ve been to this location a handful of times. Each time the place is just torn apart. Maybe they are too understaffed to tidy the place up? But the location is always pretty empty when I go to so I’m not sure how the place gets that way.
I was only in to purchase a gift card and I had to request the holder. The cashier didn’t know how to fold and close it but luckily I went to college so I got the job done. My cashier also forgot to give the receipt to the customer in front of me and didn’t bother to get her attention or chase her down.
All in all this location could use a little help.

This Old Navy was a little more disheveled than the other Old Navys around Austin– but they seem to have a better selection. Certain items that were out of stock in other stores– this store had.
Staff was very friendly, although I wandered around for awhile without being asked if I needed help.

Old Navy, I do love your cute and reasonable priced clothes! A large chunk of my closet and my kiddo’s closet is filled with your clothing. This also means that I have been to a lot of different Old Navy stores. Some are amazing and some are lackluster. Sadly, this store falls into the latter category.
The highlights:
–Fantastic selection of cute clothes in a large size range. Chances are you can find stuff in the size you need.
–They have dressier clothes, as well as workout clothes, and everything in-​between. One stop shopping for clothes.
–Clothing for the whole family. They have men’s, women’s, kid’s, and baby sections.
–The clothes all seem to be really good quality. I’ve never had any issues with items falling apart or getting messed up easily.
Now, the reason this store got 3 stars, even though I love this brand…
–The employees! The few people I did encounter were all grumpy and miserable. I have no idea why either. The store wasn’t super busy, the other customers all seemed calm, and not much was going on to be stressing anyone out. No one was greeting people on the way in. No one was walking around offering help. There wasn’t anyone except the cashiers up front, that I saw. The lady that checked me out didn’t say one word or smile at all. It was like everyone was annoyed to be there. It made it a bit uncomfortable.
So, I still love Old Navy. I will continue to go from time to time. I now know that if I go to this location, not to expect help or a smile. You have been warned. At least the clothes are nice though…

Anna, one of the girls in the kids’ section was an absolute delight! Very helpful, sweet, and patient! She checked on us frequently and diligently searched for the sizes of uniform outfits we needed for the kiddos. She gave me a reason to come back– awesome customer service.

Super friendly staff and very well organized! You can come out with some amazing deals too if you subscribe to their emails. This store is thriving with success!

This location is getting a bit dated, but never crowded and now that toys-​r-​us packed up parking is great. Very friendly staff, cashiers do just about everything to make sure you get all the right discounts and promos — no fussing. Good selection for kids/​women, the mens section does run out of product pretty quickly — if you see something you want, but it or it will be gone next time.
Standard old navy stuff — watch for the sales, they rotate things around so you should never pay full price unless you just have to have something now. Workout gear is awesome — crazy cheap and holds up very well.

When I was nine I attempted to jump my new BMX bike across a creek. Building a ramp from lumber removed from an adjoining playground fort, I calculated that a speed of 150mph, based on a previous evening’s episode of Knight Rider, would see me safely over the fifteen foot gap. Having also seen episodes of Dukes of Hazzard where they jump bridges and the nose of the General Lee crumples a bit, I strategically placed a pile of leaves on the estimated landing point to soften the impact. In front of an expectant crowd consisting of two kids from the playground and a dog, I rode to the top of a hill, donned my father’s welding mask and gloves (safety first) and began the descent. Overcoming momentary speed wobble somewhere around eleventh gear (its a BMX, it did not really have gears.), I believe I would have made it had the dog not run in front of me at the last moment, causing me to veer and miss the ramp by about four feet. Approximately half way over the creek and realizing my trajectory was not going to make the distance, I attempted to pull the bike upwards, a midair «bunny hop» if you will, resulting in the handlebars separating from the frame.
Somehow, while my bike dropped into the creek, my body managed to make it to the far bank and roll several times before coming to a halt. Jumping to my feet and yelling «I’m ok» to my horrified audience, one of them pointed and I looked down to discover a rib poking out of my chest as a red stain slowly spread outwards ruining my Return of the Jedi t-​shirt. I also discovered that the dog had, minutes before my approach, defecated in my landing spot. Which for some reason seemed more horrifying to me than the protruding rib at the time. Accepting the loss of Chewbacca and two Ewoks but attempting to remove my shirt before the bloodstain reached Luke, it caught hard on the rib and I blacked out from the pain. During the ambulance ride, I regained consciousness long enough to overhear one of the medics state, «Three broken ribs and a left… is that dog shit?»
Ahhh Great deals, I love the clearance section!

Much love for Old Navy and $ 5 deals, but this store grosses me out. Looking for a medium? Try the understock. Or should I say the SHELVES OF DUST AND DOOM.
I understand that stores rarely take the time to clean their fixtures, but if there are dust bunnies dancing a conga-​line around your tanktops, it’s time to hand your newest employees some swiffers.

«Uh, excuse me are you working here?»
«Yes, I am!”(With a cute smile on his face)
„Are these pants 30% off?“ (Got 3 pairs of pants in my hand)
„No I’m sorry, but that’s the Stuff the Bag promotion for 30% off and it ended last week.“ (I hate it when that happens to me)
„Awwww, I have to put one pair back then.“ (I acted like a litter kid that didn’t get their way, then turn around and start to walk away)
„Hold on, are you an Old Navy card member?“
„Yeees.“
“What’s your name?»
«Nutchanat»
“Here you go, just for you” He handed me a 30% off card for friends and family.
«Thank you so much, you’re awesome! I’m gonna keep this pair of pants then.»
I walked out of there with 4 pairs of pants and a great big smile on my face.
Thanks, Nicolas.

Went yesterday for the first time in a while. For some reason, I always had in my head that I never find anything at ON. But I cleaned up yesterday and stocked up on a bunch of long sleeve casual tops. They all ranged from $ 10 – 14 so that’s great and what’s best is they FIT ME. That is something noteworthy for an Amazon such as myself. Not only that, but the SMALLS fit me! (although I went mostly with mediums) That gives me that thin illusion I so crave that I can’t get at Kohls where I’m lucky to cram my girls in an XL.
I also bought some scarves for $ 1. Now I know this is Austin and I’ll have maybe 3 opportunities to wear a scarf in our winter wonderland, but they just looked so cute on their «modelkins» I was suckered in. Now I’M as cute as a modelkin (everything I’ve aspired to be)!
And yes, the store is chaotic and not laid out too well. Every time I thought I was done trying on clothes, I came across another section of cuteness in another area and had to go back in. But they weren’t limiting items in the dressing rooms and there was always tons of rooms open, so that was easy. The sales associates were extra helpful which was good as it can be confusing on what’s on sale in there. And I got a hefty discount for opening a charge card (which I will promptly pay off and cancel, honey, I swear!). Hm, I may have to put Old Navy back on my shopping rotation…

I had so much fun shopping here today with my Mom and Sis and Nieces!
I usually hate to shop for clothes — but here I was immediately confronted by lots of items I wanted to try on…
I found a pair of shorts in a nice green color that fits my butt perfectly and flaters my skinny legs! I love these shorts so much I also got a pair in a peachy pink color and kahki to round out my work shorts wordrobe. I also found a sweet girly white top that will complement my shorts…
I like you…

Dear Old Navy,
I’m beginning to think you should be stripped of your naval credentials and your fleet should forever rest in Davy Jones’ locker at the bottom of the sea! Every time I come aboard your ship your inventory is in serious disarray. How do you expect to sail the seas with bare boned shelves and sizing beginning with extra small and ending with XXL completely skipping all sizes in between. Does your naval fleet only consist of midgets and giants?