Department of Motor Vehicles

Geez I think they read my review! I had to go in to get plates for our new/​used car and the crowd was not standing room only so off to a better start there. That was encouraging. The numbers on the board were changed to be a bit less confusing and easier to gauge where in the line up you stand. This makes it bit easier to gauge how long you would need if say going on your lunch hour for example. And the renewal line is back woot woot! Still I was there for 45 minutes and my transaction took about five minutes. Chairs are still uncomfortable! All in all though an improvement over my previous visit. Plus I was sent a card i the mail letting me know my paper work for my plates had been received and I could come in any time to get them. I didn’t have to bring anything in with me except that card and proof of insurance. Big time saver not having to round up a bunch of paper work.

Office opened at 7:00, I arrived at 7:07 on a Wednesday and was #51 in line for vehicle registration and #3 for the drivers license. The drivers license side of the office doesn’t open until 8:30 FYI.
I was helped on the registration side by 8:00 — 8:15, which was perfect timing for the opening of the drivers license side. I was in and out by 9:00 am for both services. Definitely do your research on what documents you need prior to your visit and get in line right when it opens and you’re in for a bearable visit!
You can pay with card, cash, or check on the vehicle registration side but ONLY cash or check on the drivers license side!

I’m not sure the benefit in writing a review because I don’t know anyone who chooses to go to the dmv… however, this may be therapeutic for me. staff is generally friendly, kiosks make it easy to check in. However, this location is highly understaffed. There are several stations with no employees — frustrating for those of us who have to wait. Carpet is incredibly dirty as is the counters & windows. Kinda gross. Many times there were multiple voices over the intercom so you couldn’t understand anything. Nothing available for kids so the poor things are just crying with moms trying to chase or hush their young ones. One star is for a nice bathroom. I have been here 3 hours and have yet to be helped…

All my life I heard just about everyone I know complain about the DMV and their crappy service. Relocating to Colorado requires a new DL and vehicle registration, which I came to this DMV to complete both. Prior to coming, I researched online what supporting documents I needed to be prepared. I also was hoping they had an online appointment system to save time, unfortunately they do not. Upon entry, I was greeted by a sign-​in machine. If you are completing both DL and registration, make sure you perform the sign-​in twice (2 tickets in line), as you have to specify each time what you need assistance with.
Once settled in, the wait begun. Don’t be surprised that they call out ticket numbers larger than yours, the numbers are classified by the type of help your require and some move quicker than others. We were there roughly 2.5 hours for both transactions. Also, the state only accepts check or cash for DL transactions, and credit cards for registration with a fee. So basically bring your old school checkbook with you. The personnel was simply awesome and super friendly. I received full attention with my transactions, and answers to all of my questions, without regard for others waiting inline. I never felt rushed, confused or brushed off.
It was a very different and more positive experience compared with my prior experiences at other DMVs.

Today is a very important day for me. I’ve always lived in California and now making CO my home officially by surrendering my Ca license and getting my CO license.
Knowing that DMV’s here don’t take appointments we proceeded. Don’t dismay when you walk in and you see the place is filled with people. The DMV here moves fast! They’re computerized and numbered well and that’s how you will accomplish what you came here for. First come, first serve. Grab a number as soon as you walk in. Two numbers if you’re doing these two: DL change to CO. and Registering your vehicle. Why two and not one person taking care of these two needs? Because it makes sense. You will appreciate it when you go thru the process. The car registration will take longer because they will have to go out with you to verify your VIN number. The DL part is easy. Make sure you bring your SS card and your DL from wherever you are. Plus $ 25 cash or check only. No credit card.
Be ready to pay almost $ 1000 a car to be transferred here and to be registered. Awesome sauce moment? When they give you your License Plate that’s says Colorado! You can use your credit card for this particular transaction!
The staff here are awesome! Helpful, polite and very informed. They even explained that each county issues their own plates. So different!

I was trying to renew my registration online but because recently moved to Arapahoe county from Denver, I’m not eligible to do so. So I called in, waited for awhile, (the waiting music was surprisingly much better than Comcast or T-​mobile. Lol.) then talked to a lady who didn’t give me her name but was super nice to help me with everything I needed.
ps. also found out that because of E-​470, whoever lives in Arapahoe County has to pay extra $ 10. Really? Then do we get discount for using it?

Worst experience. She was rude, short with me and made me feel like I did something wrong. How dare I ask for a name change on my license! Plus the system they have for checking folks in… The people needing drivers licenses wait 60+ minutes to speak to the specific 5 desks that do licenses, then wait again to get your picture taken? While others walk in and see someone right away.
Horrible. Don’t ever go to this DMV. 2 hours lost.

In and out in 13 minutes! Wow! Incredible service. They’re friendly and precise. Who knew you could have a good experience at the dmv

I think this has got to be the most unorganized motor vehicle besides the one in Denver this is the first time I came here and the last time

I didn’t think it was possible to have a great experience at the DMV, but it happened. Happy employees, quick service.

In and out in under 30 minutes (11:30 on a Thursday, 3^rd week of the month). Well staffed, efficient, professional and CLEAN! Don’t show up expecting you’re going to have time to read a novel, cause you’ll be disappointed. The only painful part was writing the check.

5 people in line??? I’ll take it! That was my tip, but I have to take a second and post that this DMV is always a quick stop. Where I am from, you should expect to bring your computer with you so you can have something to do during the 1 – 2 hour wait. Not hear! As a matter of fact, I have never waited over 30 minutes during my 3 – 4 visits for regular items. The staff has been very friendly and even this last time, when all I had was proof of insurance to update the registration on my car, they offered to look up the information and take care of me. It sure is nice to be in Arapahoe County when the DMV comes into the picture!

Went to register new car, transfer old plates, and I had just moved, so I thought it would be brutal. But No! I got there at 7:10am and was out by 7:40am. Nicest people working, about 8 people ahead of me. I did my research online to make sure I had the proper information ahead of time so that helped, but this was the easiest DMV visit of all time! They do both motor vehicle and driver’s license here but the license line doesn’t open until 8:30am.

The employees are friendly and patient with each person, which is incredible. They’re efficient and precise; it had to be the fastest time I’ve gone through the DMV out of all the times I’ve gone before. A few people were in front of me in the line but I was seen within 30 minutes of waiting (although it was a Friday after all).
All of my needs were met quickly and for it being in the motor vehicles department, I was pleasantly surprised. I would definitely go out of my way in the future to stop by here for updates and renewals in the future!

You down at the D.M.V.
(Yeah, you know me!)
So, needing to update my residence from Douglas to Arapahoe County, I found myself down at the Arapahoe County Motor Vehicles and the Department of Motor Vehicles building in Centennial. This location is in an industrial park, off of Lima, a bit east of Wal-​Mart. I had planned to get there a little earlier, but found myself walking in just after 11:30am on a Friday. The place was fairly busy, but after chatting with the security guard, he assured me this was a thin crowd for a Friday. I took my number to get a place in the queue for license plates, and then I also grabbed one for driver’s license renewal (since everything seems to be expiring at once this year).
The Arapahoe County Motor Vehicle queue moved considerably faster than the one for the DMV, so I found myself cooling my heels for about 15 or 20 minutes between my tasks. The clerks assisting me (both women) were quite friendly and very helpful. This is not surprising, but I would imagine this is a stressful job and it would be easy to not expect them to be that nice. The waiting area was fairly comfortable. Although this wasn’t «super easy», I still managed to complete both transactions in just over an hour, and that ain’t too shabby.

Wow… the DMV sure has changed a lot since I last had to go!
I had to renew my plates and felt a giant sense of dread when I tried to do so online and discovered that I was «not eligible for online renewal» and I had to go into an office to take care of it.
The last time I went to the DMV, I got there at opening and there was a huge line before the doors even opened. It was the usual take a number and wait set up, and it was at least 45 minutes before I was seen.
Well, that’s all changed! I got there at opening (7 AM) and there were maybe 5 people in front of me. When they opened the doors, a very nice and helpful security guard greeted each person that came in and let them know what they needed to do and where to go.
So here’s the great thing-​instead of having the number system for just plain renewal, there is a line against the back wall. Granted, there were only 2 people in front of me, but it seems like this is a better method because you get a better idea of the wait time.
I was at the counter in 10 minutes and handed the woman everything I needed. I also let her know I had a change of address and she updated it no problem. 5 minutes later, I had my 2015 tag and I was out the door!
I still can’t quite believe how quick and painless it was. I have to renew my driver license soon and I will definitely be back here to do it.
Also, PRO-​TIP:
In terms of payment, for registration, they take cards in addition to cash and checks. Be advised, though, there is a 2% fee for cards.
For driver license, they accept only cash or check.

Went in to get plates as temps were expiring. I waited maybe 10 minutes (at 12:30 on a Tuesday). The woman that helped me was very friendly — and it seemed the others around her were as well.
There were a lot of people waiting in the drivers license area, and while I cannot speak to the speediness of that department. I’d highly recommend coming here for Arapahoe county drivers in the area.

Driver’s License … in under 35 minutes. It happened, I kid you not.
I was fortunate enough to have Mr. Tom ask me a boatload of questions, do my eye test, and chat with me about the joys of leaving behind IL (he’s from Peoria. That sounds… fun.) A woman at another window snapped my photo, and off I was with a paper license. (Tres officielle!)
TIPS: Listen to the recommended days/​hours. They’re recommended for a reason. Research what you need to bring; it’s listed online, but call to double-​check. The last thing you want is to show up and be missing something.
I still can’t believe I managed this in such short time. In Chicago, it would require a day off.

Nicest DMV I’ve ever been to! I didn’t feel the need to bathe in sanitizer after visiting and the DMV employee helping me was personable, held a conversation and actually smiled — he SMILED — -so unheard of!
This complex is new and easily to find and easy to navigate through once you’re in the office. I just had to renew my registration thanks to an address snafu and I was in and out in less than eight minutes.

I just walked out of the DMV after being in there a total of 10 minutes — tops! I think that is record!
This DMV actually moved down Arapahoe over to the Lima location (put in a Unilocal request to change the address) back in December. The new location is really big, bright and clean. Plus they have clear sections for renewals, licenses and new plates. I went mid month mid morning on a Friday and walked in and was directed to a attendant. She transferred my plates and I walk out in under 10m!
I can’t complain! It was about as efficient as I have ever had a trip to the DMV be! This one has got their act together and I think the new location has something to do with it!