Grease Monkey

DO NOT TAKE YOUR CAR HERE!!! I went in for a simple oil change. When I went to my regular grease monkey the very next oil change they showed me the drain plug bolt and with that my oil pan thread come with it. they said the last place that did my oil change over tightened the bolt. when I brought my car back they replaced with an over sized drain plug. the problem is the dealership and the other grease monkey said they only recommend replacing the pan which the owner refused to do. He also acted like he was doing me a favor for not fixing my car. Furthermore he came up with possible scenarios that were ridiculous. To top it off when the replaced my plug the put standard oil in. I always do a synthetic blend. wish I could give negative stars because it would be negative 5 stars.

If I could leave ZERO stars, I would. My most recent experience here, will prevent me from EVER coming back here again. Here’s why:
While service is friendly and quick, the quality is majorly lacking. I recently brought my car in for a simple oil change [that was a few miles overdue] and was in and out in a flash. The problems started AFTER my oil change.
I got home and the next day my car had leaked almost all of the oil that had JUST been put in the day before. I realized this after i drove to work and surpringly made it. I thought to myself «how can there be no oil? i just had an oil change!‘
Thakfully, I have a mechanic friend who took a look at it. Apperently, the boys working on my car had lost my oil cap, replacing it with a plastic cap, which melted as my car heated up. He pulled out the cap, which had a metal piece attached that was completly rusted over. Now, WHY in god’s name would someone do that? I understand loosing an oil cap, but be honest with me — so i know to replace it so i don’t break down on the side of the road. AM I RIGHT?
What was supposed to only cost me $ 40, cost more like $ 250.
I recommend NOT coming to this lousy loction unless you plan to spend wayyyy more than you thought, and experience the worst service ever.

I went in for my routine oil change. This place is solid! I always come here and they just give me what I got last time. They are very helpful as well. They address other card needs but don’t try and sell you on anything. They just want you aware of what is going on with your car. Great Unilocal deal with 10% off when you check in. I used that as well! Gotta love grease monkey, that funky monkey and Unilocal too! :)

I look for quick service and something done well. I think this place fits the criteria. The waiting room was a bit cold but I sort of get that. I just think Grease Monkey should give up on «washing» windows as part of it’s service as they use dirty rags that just smear my windows and frustrate me. As for the oil change and customer service– no complaints.

My first time to a Grease Monkey was today just after 4pm. I must say these guys were absolutely awesome. I was worried when I came in about a check engine light but was not when I left. I appreciated the honesty and the service I received and was humbled by their generosity and kindness.

I was very surprised to get the amazing service from the typical «quick lube» business, as I had initially thought. That being said, if you live close to these guys, this should be the only place you get your oil changes! Top notch service from both Eric and Erick as well as the rest of this knowledgable staff!!! If you are unhappy with your current mechanic give these guys a shot! They recommend services based on your manufacturer’s recommendations and they aren’t pushy. I took my baby (2010 Cadillac CTS) there and they took care of her. You will not regret giving them an opportunity to take care of you!

I received quick service, was able to turn down the usual upsells (I love our hometown mechanic), and was on my way in about fifteen minutes. I wasn’t even fully settled into the waiting room with the National Geographic (score! Beats the usual Car & Driver fare) before it was time to go.
I was excited by the giant leather armchair, but it turned out to be full of pokey coin-​operated massage rollers. Oh well.
I spent some time cleaning out my clutter to take advantage of the included vacuuming. I keep forgetting that it’s a quick courtesy service, and not a complimentary interior detail. Time to pull out the family Shop Vac.