Lone Tree Pediatrics

Dr. Haynes has been looking after my boys for over 2 years. She recently switched practices and we decided to follow her because she is absolutely great!
Dr. Haynes has helped us with a tough diagnosis for our son and been very accessible along the way.
Her new office is very nice! We have been very happy with their nurses as well!
If you are looking for a doctor and great practice, go check them out! Especially Dr. Haynes!

Doctor Lisa Haynes is AMAZING! My appointment was at 1pm and was seen exactly at 1pm. I brought my 2 children in, 6wk baby and 7yo. The front desk coordinator Jamie was very cheerful and helpful.
My husband and I just moved to Colorado from New Mexico a year ago, the care we have received from Dr. Haynes has been nothing but pleasant. Dr. Haynes really does listen to you and your concerns. I am very thankful to have found such a caring pediatrician.
Follow up:
I returned to the office for my sons 8 week check up.
The new back office medical assistant was so friendly and welcoming. She was very personable and answered all my questions. She was very gentle with my son and administered his shots quickly and efficiently.

Please note that this review is of the Centennial office. We are very sad to see Dr. Katz retire. He has been our pediatrician pretty much from the start of our eleven year old’s life and our twins’ doctor literally from day one. His staff was always accessible and personable. I don’t feel this is the case for Lone Tree. I don’t know how many (if any) of the previous staff remains, but my initial impression with the pediatric nurse is horrible. She was bothered by the fact that I asked her what immunization she was giving my eleven year old at his recent check-​up. When she mentioned the Gardasil vaccine, I asked her to wait a minute, I wasn’t sure about that one. After a look of disgust, a sigh and being totally put out, she asked if I wanted to talk to Dr. Katz. She had never heard of any of the reactions I’d read about (of course not). Thankfully, we got to see him on his last day. I spoke with him about it and he reassured me, answered my questions just as he always did. The nurse came back in, gave us our flu mist and then his injection. Then she mentioned that he had to stay in the office for a period of time after the vaccine. No one told us about that before – wish they would’ve said something ahead of time. We did what we were told and left. During our wait time, the new front office people were talking of their plans to rearrange the office in front of the remaining, existing staff – totally rude! I thought I’d give the new team another shot. My three year old daughter wasn’t feeling well and I decided to take her in. I tried calling the night before to leave a message and found I can no longer leave a message for them to call me the next morning. I called the next morning when their phones should’ve rolled over (shortly after 8 a.m.) and kept getting the closed office recording. I tried calling until 8:30 a.m. and finally made an appointment for the same morning at the Walgreens clinic by my house for her. I couldn’t wait for them to figure out the phone system and stick me with an appointment time late in the day.
I miss the personal touch of the previous staff, the actual person calling to remind us of our appointments, and following up to see how a sick child is doing. I also miss Dr. Klein who loved on my kids, laughed with them and got my oldest through a concussion and a nasty staph infection while the nurses in the front office let me leave my two year old twins in the waiting area/​play area and watched them! The nurses were never disgusted when I asked questions. Now I’m searching for a new doctor and hoping Pediatrics 5280 (highly recommended) will be the right fit for the remainder of our pediatric years!

I would not recommend this office at all. As a first time mother I was very displeased with my experiences. This office does not complete the reminder phone call the day before your appointment. The ladies in the front office seem very disfunctional and flustered. I attempted to schedule several appointments in advance only to find they would be cancelled the day before at 4pm due to no doctor available, even though I had scheduled several weeks before. The primary doctor retired recently and I was told it wouldn’t be an issue as they had several new doctors from an affiliate practice. However I am certain that this caused all of the issues I experienced. I also attempted to call after hours for assistance and there were not any on call doctors on duty. The service I did eventually speak with was very surprised that the office was not available. There is supposed to be lactation support however I felt completely unsupported and was told very short advice that derailed my milk supply to nearly nothing. Truly a frustration you don’t want… please avoid.