Concept Autobody

Outstanding quality service. Most up front and honest guy. Does great work and keeps you informed all the way through the process. What a light at the end of our tunnel. It was a great experience working with Josh and the guys at Concept Auto body…
Couldn’t not ask for a more professional group of people. They were always informative and honest.

This shop is amazing! I have had several vehicles repaired there and not only do they do an excellent job but also they are very friendly and customer service oriented. This last repair I had done was a ding in my door. I can’t even tell it was ever there AND they washed my car! It was so shiny and pretty when I picked it up! Thank you Concept!

Great service done when promised looks better then I thought it would highly recommend

Took my Infiniti G35 for collision repair.
One of my worst experiences. Made the mistake of trusting them to repair our car. They had it for almost 2 months and they did a real sh*tty job. When I picked up the car I noticed almost a half inch gap between the hood and the fender. I brought this to the owners attention and he told me it should sit after I drive it for a couple of weeks (really?). The hood is actually bent. They didn’t bother to order a new weather strip for around/​underneath the hood and instead just ghetto rigged it. The fenders weren’t even bolted down all the way (found this out a month later when I was cleaning underneath the hood) and they didn’t order the tow hook cover for the front so there’s a hole in my lower front bumper.
The guy makes excuses (bs’) about anything questionable. Told me they stand behind their work and if anything isn’t right just bring it back. So I get my keys and leave and on the way home (freeway) my car is acting a little weird. Noticed the transmission wasn’t shifting as smoothly but it’s been sitting for a while so maybe it was just a bit rough. So I get off the freeway and head to my cousin who’s a mechanic. Now my transmission is revving really high and I’m in auto mode. Get to my cousin and we go for a ride around the block so he can see what’s going on.
We get down the road and notice smoke coming from under the hood. Pop the hood and there’s oil all over the place, I mean everywhere. The idiots at this body shop forgot to connect the transmission oil line… how does someone miss that. So I call them and they tow it back to the shop and fix it but god knows how much damage has been done to the transmission. Since then our car jerks when you take off or after you release and give it gas again.
I didn’t even bother going back to these incompetent people because the owner will make an excuse for everything. Even though he said they stand behind their work I just don’t want them to ever touch our car again. Oh, they must have dinged the door (which had no damage) at the shop and they did a touch-​up and the color is way off. It’s about 5″ long but damn does it stand out in natural light. Bugs the crap outta me. Avoid this body shop people and save yourself a massive headache.