Orchard Supply Hardware

Robert in keys and Liz in the nursery were awesome… love this place. You just need to know your prices as some stuff is a great deal and others are not so much. The store is very low key, playing good music as you relax and shop for stuff you needed and stuff you didnt know you needed.

This was my first time here and the workers were wonderful. They had a good selection and plants. I went specifically for succulents and found my two baby ones. They will have your plants potted as long as you buy any 1 pot with your purchase. Wanda helped me out and potted my succulents beautifully, adding some small white rocks to top it off which you typically usually have to pay for. Thanks Wanda, you were of great help!

For some reason Orchard stores take me back to a time when companies actually gave a fuck about their customers. Each store I’ve been to has been a pleasant experience, just like the one I had at this store.
Good work orchard, keep it up!

As an alternative to the major big box home improvement stores, this place is pretty fantastic. Maybe it’s because they’re not as busy but their service is top-​notch. We were asked several times by multiple employees if we needed help. The store was really clean and everything was pretty easy to find. Great experience; would go back more if prices were a little better.

I hope this place stays open for a long time. For so long I’ve had to rely on the mediorce service of nearby Lowe’s and home depot. I love that it’s a little bit smaller than a typical hardware store but somehow has most of what you need if not all. I’ve found my gardening projects and home improvement projects enjoyable because of the service here. I love how people here seem friendly and helpful. There was an associate here who helped me with a gardening project and literally walked me to every aisle to find what I needed, literally spent 20 minutes with me going down my shopping list until I had everything. Not to mention most items here are cheaper if not just as competively priced.

I’ve been going to this OSH since it opened last year. People that work there are beyond friendly & helpful. They don’t have the building supplies like HD or Lowes have, but the have a huge selection of hardware and CRAFTSMAN tools. When I waked in the other day, the gave me a card for $ 10 off. Grabbed what I needed as well as a craftsman torx/​Allen socket set. The set was on sale at Sears for $ 33 (regularly $ 99). The price at OSH was $ 99, but the manger (Cindy) gave me the sale price. Good deal!

I am usually the type that dreads going to hardware stores especially when basically dragged by the handy husband.
However, this hardware store is the best! The store is bright and environmentally friendly-​lookin’ with their forest green walls. Everything is clean, neat, and organized. Although this place isn’t as big as other stores like Home Depot or Lowe’s, they still carry a good variety of products. Prices I feel are comparable to other stores as well.
The nursery area is also arranged beautifully, with a huge array of different types of plants.
The thing that left the biggest impression on me was their customer service. I love other places like Lowe’s, but you get the occasional grumpy person. NOT HERE! Everyone was extremely helpful, informative, and friendly!!! From the person who picked up the phone to answer a question, to the person who actually walked to show us what we were looking for, to the person who was at the register, and even the person who directed me to the bathroom… they all did it courteously and with a smile on his/​her face. I honestly do not know where these people come from, but I wish that there were more of these people on planet earth. I don’t usually like shopping at hardware stores, but service here definitely made it a more pleasant experience.

friendly customer service! I mostly shopped in the nursery for a fun gardening activity with kids. Ingrid was so sweet and helpful.

Best hardware store I’ve been in. Staff is very knowledgable. Friendliest staff I’ve ever dealt with, they are truly there for their customers. I drove all the way from Rancho Cucamonga and it was well worth the drive!

Nice store but staff at cash register were short of customer service. We were in a line and while waiting others behind us got through other lines quicker and we moved to shorter line the cashier left the line without saying anything to us and no one else said or helped us.

Customer Service is outstanding.
A wide range of products available.
Easy to get in and out of compared to a Home Depot or Lowe’s.
Their prices are a bit higher than Home Depot or Lowe’s but the convenience and courteous staff make up for it.

Got a really nice patio set here. The place has great prices and a nice selection. I also got some accent patio pieces. Good parking

Way better then any other hardware store hands down! The prices are a fraction more but the service and quality is worth it! The most friendly staff I have seen from any hardware store! I would rather drive here then go to any Home Depot or Lowe’s

They have the BEST customer service. We love coming here. From Timmy, the cashier, who always greets us with a smile to all the employees there, it’s a great place to shop. Every single one of them are knowledgeable and willing to go the extra mile to help. We are so lucky to have this store in our neighborhood. They are the definition of customer satisfaction!

Ever since Orchards opened up in the neighborhood, I haven’t been to Home Depot for everyday house hardware that we might need. Orchards probably has hands down the best service ever! People are so friendly and they helped us with everything, from finding the right kind of oil for plastics to gardening to fixing a squeaky stroller. They definitely take the time to help you out!
Prices are a little more expensive but you really can’t beat the sales. Plus they sell more than just supply hardware, their patio section and displays are beautiful. The garden section is a little small, but decent. Pretty much anything you need for the house is here!
We just recently bought our first family Christmas tree. It was a 6.5 ft noble fir tree for only $ 29.99 (on sale). Love walking around this place! And so happy they are in our community. They also are giving out a free calendar for 2016 right now. And they continually have little crafting parties for kids on the weekends. Free! I can’t wait till my baby P gets big enough to join in!

By gosh, it’s nice to shop at OSH
Orchard Supply Hardware, formerly OSH before they dropped the acronym, services the hardware/​houseware/​nursery needs at the former location of Tall Mouse.
Being smaller than the bigger box stores, Orchard is easy to navigate, with it’s organized aisles & meticulously kept signage, w/​o feeling lost or in a maze of sorts. Upon entering for our first visit, we were warmly greeted and asked if we needed help finding anything. A few employees also offered assistance with finding products while perusing the aisles. Lots of interesting items varying from department to department, including mason/​leafcutter beehives from Crown Bees.
The nursery had a layout that was easy to traverse. Unfortunately, being more intimate in scope than a Home Depot or Lowes, means not much in terms of selection. The fruit trees on hand, in particular, were underwhelming. I mainly saw citrus for sale. I believe customers can special order trees, though I’m not for certain. A good stock of bagged soils & other amendments are at the ready, and customers just have to get the tag & the helpful employees will load it up for you. Organic items are well represented, including Dr. Earth products.
Email club members receive–
$ 5 off a purchase of $ 25+ for signing up
$ 5 store credit during their birthday month
On top of that, taking the online receipt survey also gets you $ 5 off a purchase of $ 50+
If that isn’t enough, Orchard has weekend specials where they pay the sales tax!
Having everything neatly organized, great service from friendly & helpful employees & without big box crowds in sight, Orchard Supply Hardware is a great alternative when looking for nursery & home products. I left impressed with the staff, the products & the reasonable prices. I will certainly plan on coming back to redeem the rewards I’ve earned. Here’s to your home & garden!
Highly recommend!

This location is nice and newly built.
I like how they seem to carry a lot of items that are not just tools.
The workers here are super nice, and you can sign up for the membership reward card for free to get coupons.

Not going to lie, I actually enjoy going to Home Depot and Lowe’s to get stuff to improve and or fix the house. When we can do little things, it definitely gives us that sense of accomplishment. I’m too chicken to take on huge projects and usually have a contractor of some sort carry out my vision, but I sure do like walking around and looking at all the shiny things that are on display to give ideas on what we might be able to do next.
I’ve never been in an Orchard before and I was surprised at how clean and organized everything was. It wasn’t as big as it’s competitors, but it felt like a local shop where the staff were positioned all over the store to answer any questions you might have. It was just nice knowing they were there — they weren’t pushy and when we did have questions, they gladly pointed us in the right direction.
The garden area was a serene space on its own. It was almost like a greenhouse since it was situated in a semi-​indoor space full of plants, flowers, succulents and more. Everything was reasonably priced, and I liked that they planted your purchases for you you if you bought the plants and pots together. You’d think it’s a no-​brainer, but certain plants require certain soils and moisture levels. If you tend to kill everything living that you touch, this might be a good start so that they can help you keep that little houseplant alive for more than a week.
Will definitely stop here to price things out or seek inspiration when planning our next home project!

When Tall Mouse finally closed their doors we all wondered what would become of that huge building. Would it be torn down, sectioned into smaller shops to join Ralphs market, CVS drug store, Wells Fargo and Chase banks.
Months ago all the store fronts in the Carmenita/​South Street strip mall received a much needed face lift. Flower beds and grassy patches were gutted and replanted. A new tarmac replaced the cracked, potholed pavement. Walls were painted, stone facades accentuated architectural features, new signs blazoned business names.
Finally we noticed a new marque hailing the addition of Orchard Supply Hardware.
Hardware stores intrigue me. They’re the beginning of any dream home project. I love the smell of untreated lumber, enjoy finding new plants for my garden, and collecting paint swatches for interior/​exterior projects.
While this store strives to meet the needs of any DIYer, I find their prices a bit higher than Home Depot or Lowes or even Walmart. And their inventory is a bit uneven. .. for example, they carry lots of outdoor bbq grills, not enough variety of toilets; lots of cookware & kitchen tools, not enough variety in the plant department; lots of door handles, not enough curtain rods; lots of bird feeders, not enough variety of overhead fans/​light fixtures.
In time their stock will meet neighborhood’s needs as shoppers purchases and inquiries affect inventory.
Right now, however, I’m enjoying browsing and watching them grow.

Like the Love Boat this place is ‘exciting and new’! Ok, not that exciting, but it’s got everything you’ll probably need from a hardware store. I tend to shop more at OSH versus it’s competitors simply because of great advertised deals from time to time.
Regarding this location, it was definitely brand spankin’ new. Right upon entering, I received a warm welcome right at the door. I walked around and scanned the place out. Each staff member I ran into was just helpful in every way. Whether if you need an item to help improve the home, need a creative design idea, or just need something small for home repairs; OSH usually the parts you need or ideas you’d like. Every time I walk into a store, I usually come out with some part or a thought. But as I mentioned earlier, things are usually purchases that were on-​sale. With this location being new, I’m sure they want to attract more guests and cater to your hardware needs. But overall, it’s a great location.
I also should mention, the gardening area was especially grand! A huge selection of indoor and outdoor plants to choose from. Not as large as other locations, but quite large enough. The lady in gardening totally helped my mom out with orchids, and any questions we had.
Now, before coming here, my mom was primarily looking for orchids that were on-​sale for $ 9.99. She selected more than a few and seemed happy. Upon checkout, I told her to sign up and become a member so she can receive information on the latest and greatest deals. A minor issue with the registration system as it was delayed in setting up my mom’s account. She ended up being totally confused and scared. When all the correct information was entered, I swiped my credit card instead of hers, and said Happy Valentine’s Day!