STS Tire & Auto Centers

This place was a waste of time. I asked them for help with my headlights. I didn’t ask them to come outside and look at it. Just look up what the problem could be. They couldn’t even do that. I was in there for 30 minutes listening to them talk about Donald trump and his horrible spray tan. I just walked out and left. I would review this auto shop 0 stars if I could.

Would give this place zero stars if I could. They will rip you off. Took my car for an inspection and was told it wouldn’t pass without new tires. Came back a few days later and spent nearly $ 1000 on new tires and everything that goes along with it. I asked him to complete the inspection when he was finished.
John called back and told me that my brakes did not pass the inspection. I was pissed to say the least.
He further went on to explain that I needed new brake pads AND rotors, not just pads… another $ 1000. Last year my brakes and tires were in the green after inspection and I have not put that many miles on my car. I told him not to do it and asked for my car back.
I went to THE DEALER today for an inspection. Everything passed. John is a slime ball.

Well, I went to STS today for my annual car inspection. I had an 8:00 appointment and they DID take me on time. Karl at the front desk was very friendly and helpful during the check in process. I waited just over an hour for my car (basically what I had been told in advance). When I got in my car to leave, the interior of my car was filthy! The steering wheel was so dirty that my hands had visible grime on them after touching it, as did the door handle and gear shifter. There were dirt smudges all over the windshield from the mechanic’s application of the inspection stickers and there was even dirt smudges on the fabric covering the interior of the windshield pillar. A: How can one be so incredibly messy? B: How can one not notice the mess? C: How can one notice the mess, not care, and return the car to the customer in that condition? I was in a rush so I didn’t have time to go in and complain. Also, I was originally told the inspection would cost $ 60 and it ended up being $ 80. So, in a nutshell, if you want to spend a bunch of time cleaning your interior and getting jacked for an extra $ 20 then this is your place!

I have been getting my oil changed here for several years now and have been very happy with the service and prices. However, within the last 12 months it’s no longer a simple oil change. The manager John, who is very friendly, will try to hit you up with additional costly repairs. Last week I dropped my car off for a routine oil change and John contacted me recommending additional repairs (including labor), totaling over $ 600. These «recommended» services were never quoted in the past when it was under different management. I feel like they are just trying to take advantage of me because I am a female. Not happening!