Professional Property Management

I just read their response and I am not sure whether my reaction is LMAO, OMG, or both.
I have an update based on this: they are not just bad they are clueless! Yeah right, «the market» is forcing them to pressure you to sign another lease as soon as you move in. Why not appeal to God directly? Say they are doing it for Jesus?
I have rented many places in my life and have never encountered such practice, so much for «the market.» The other nonsense they go over is not really worth my time to respond, but it’s a good & funny read, I highly recommend it :-) All the while reaffirming the useful message that anyone in their right mind should stay away.

Staff is rude, inconsiderate. We had issues with moving out/​security deposit was not given back to us even though apartment condition was left good/​decent.
Staff is not friendly. But otherwise the apartment on 5^th and Springfield was clean, new and appliances were in good condition.

I stayed at one of their Urbana location for over two years. I have stayed at two CPM locations and the PPM location and service was highly superior. They mostly reply to my emails promptly and any type of maintenance was done on time. Most landlords seem like they are not nice around here and that is mostly because this is a student dominated market. As soon as ppm realized that I was a good tenant, they cooperated with me all the time. I wouldn’t stay anywhere else.
Also, people should be aware that the closer the location is to campus, the worse the apartment or service will be with any land lord.

This is definitely one of the times when a company deserves a negative number of stars. Be warned, this company will absolutely nickel and dime you. If there is any possibility of taking your money, this company will do it. If you ever plan to sub lease your apartment, you will have an awful time dealing with this group, who considers it reasonable to charge you for making phone calls to ask about the process. It is unfortunate that there are companies in this town that don’t care about service, and view the students as an endless source of income who they can screw over. PPM is one of the leaders in this area. Stay away!

By far the worst service I have ever had in my life. Miscommunications with this management company led me to a situation in which I was living out of my car for several months while attending U of I. I have worked in the service industry since high school and understand that sometimes Unilocal is a place that people use to lash out on people and businesses based on a negative encounter that may not reflect the business in an accurate way. However, every single encounter I have had with PPM, aside from the initial, was frustrating often to the point of tears. I didn’t even know that was possible. Four years have passed and I still get angry when this company is brought up in conversation, so I figured it was time to write the only negative review I have ever felt compelled to write to date. This entire fiasco was incredibly stressful and I could have done without it as a full time U of I student with a part time job. Words can not explain how greatly I regret giving PPM my money. Do NOT rent from PPM.

I would give less starts If I could, I have disliked working with them since I started. I rented for a long time, bc the location was convenient, and was never treated as a customer, the reason that PPP isnt helpful or friendly is because its not their property, but they get paid either way.
I would say steer clear of these landlords.

We stay with them for 2 years, paid our rent in time every month… However, we had problems countless problems with our apartment (ac didnt work, Squirrel made a hole in the wall, and many others) and we didnt got the respond we wanted…
In addition, when we left the STOLE bc thats the word 80% of our deposit on BS!!!
Never renting with them again… I DO NOT RECOMMEND IT!