Storage Options and Solutions

We moved in to a brand new home in Urbana and immediately tore out all the cheap white wire shelving in all the closets installed by the builders. We chose SOS based on their website and a design consultation. Andrea’s team delivered beautifully.
From the consultation with Kate to the 2-​day installation with Brandis, everything went smoothly. (SOS had to come back a third day when they discovered errors with the planning for two of the cupboards. It wasn’t an inconvenience and they were very gracious, so no need to dock any points.) They did 10 closets and 2 cupboards in all. Brandis was just the right kind of perfectionist, making sure everything was just so.
We had the 2 master closets turned into our dream closets (who ever imagined we’d have wire pull-​out drawers dedicated to our mountains of our unfoldable, day-​glow cycling gear?) and 4 other closets turned into additional storage space with shelves, with the option to later convert them to long-​hang clothes cupboards. The spaces are so much more usable and attractive than before.
Great job all around. Thanks SOS!

I am completing my review as I sit in my house after taking off from work to meet with SOS to design and install 4 closets and a laundry room. This is easily a $ 30,000 project. Guess what, SOS was a no call, no show. When I called to see if there may have been a scheduling miscommunication or the employee may have gotten lost, I was told that the employee who was to have come out was volunteering in her child’s school and that she was supposed to have called me to reschedule. She never contacted me.
When I was offered an alternate time, I declined. I refuse to give business to firms who can’t manage schedules or communication flow with customers. Folks, this is Business 101. If you can’t handle the basics, then how will you handle to product portion?
Hello, California Closets!