The New Sweet Indulgence

Be sure to ask how old the food is. Some things are very old and still full price. Yes I can taste the difference.

I am so elated to work with The New Sweet Indulgence for my wedding desserts. Missy has been great to work with and the treats we’ve tried were delicious!

One day before Thanksgiving, I went into this place for the first time around 2pm and they were closing at 4pm. It was not very busy. I asked the price of the boxes of turkey cookies and cake balls. The female associate asked the male associate the prices and he told her $ 18 for the cookies and $ 14 for the cake balls. She said the cake balls were on «special» and a good deal since the box with half as many was $ 10. I requested one box of each as well as four danish at the counter before checking out. The girl checking me out said loudly that the cake balls were $ 18 (not mentioning the price of the other items) and I responded that I was told $ 14. It was surprising that I was told one price a few minutes before but I went ahead and paid for the transaction which totaled $ 52.00. She asked if I wanted a receipt and I said yes.
While driving home, I pulled over to look at the receipt and it was not itemized with the prices. I knew I’d paid more than I expected at this bakery and called for clarification about the price of the cake balls. I asked for the manager and «Haley Emmend» got on the phone said she was sort of the manager and asked what I wanted. I explained what had happened — and said I would have taken the smaller box of cake balls if I wasn’t told the large box was on «special.» She rudely replied that the price of the cake balls was $ 19. I asked if she was the one who helped me and she said she wasn’t. She said I could not bring back the cake balls to get the smaller box. I responeded that I couldn’t come back anyway because it wasn’t convenient and said I’d be satisfied with a $ 5.00 credit to be used after the holiday. She asked me to hold and came back 3 or 4 minutes later saying that they could do nothing but send me a coupon for a cupcake – that was it. I asked it the owner or any other manager was available and she said «no.» She said I could take or leave the offer of the coupon and couldn’t claim if after the holiday. Haley was abrupt and condesceding. Like Kristy, L, I had a non-​accommodating experience and the reason I gave one star is that I feel that I was duped by the pricing of my cake balls. Maybe prices can be posted for these types of items like the items that are individually labelled so that no one else has to have the experience I had.

I have been here many times in the morning before work to get a cup of coffee or latte. Their service is prompt and drinks are great! The only thing that may take a while is if they are training someone which you’d expect during training! I’ve also ordered custom cakes for different occasions and they have always been beautiful and delicious!
I’d recommend the breakfast cookie, banana muffin or bran muffin to eat for breakfast. My favorite cupcake is mocha by far!!! Location is super convenient off of Windsor Road, and dry cleaner next door is a plus in the morning!

The hours at this bakery are horrible. Twice in the last week I’ve gone there for overpriced cookies at 5:50 and 5:55 and both times they’ve been closed. They’re supposed to be open until 6. The woman behind the counter just looked at me. This is after they were closed for an entire week from Jan. 1 – 8. It’s very frustrating when you’ve left work early to make it there. I’m giving up on this non-​accommodating bakery.

I ordered a small cake for my first anniversary. It was absolutely terrible. The buttercream icing tasted like they just slapped butter on the cake. We ate 2 bites and couldn’t choke down anymore. This is the worst bakery cake I have ever had and I paid $ 30 for it.
To make matters worse — when I called they blamed it on our taste buds. I have had plenty of bakery cakes — they accused us of comparing it to a grocery store. Truth be told we would have been happier with a cake from the grocery store.
Maybe they should let people know before they order a cake that their frosting tastes like pure butter with no sweetness.

One of our favorite bakeries in the area for the variety! Any occasion we can think of we stop at Sweet Indulgences for our baked goods. Made to order cakes and sweets are always outstanding. Our favorites, which we get weekly –are the SCONES!!! Others have tried to duplicate but no one comes close. Not sure what we would do if they ever took them off the menu:)

Had a cake from there for a special occasion. I was not impressed. The cake was dry and the decorations were nothing short of juvenile. Not even close to what was asked for. I do not recommend.

They have a wonderful, delicious selection of baked goods. The giant cinnamon rolls are the best around.

Cupcakes are good but on a pricey side. I also like the fruit tart because the custard is not too sweet and not too thick.

I went to Sweet Indulgence for a birthday cake. I walked in and my first impression was that the place was very cute. They had so many yummy things on display, I was overwhelmed. I told them I wanted a cake for a chocolate lover. They suggested the double chocolate truffle mousse cake. My daughter and everyone else loved the cake. I’m not a big chocolate cake fan but this cake was delicious. I will be back again. Maybe next time I will try the cupcakes.

I have always been a fan of Sweet Indulgence. There desserts and cakes are always delicious and beautiful.
For my baby shower they beat my expectations for my cake. It was the most perfect. beautiful. delicious. cake i could have ever imagined.
My mom decided to have them do it and took in a photo of what she thought i would like and it was 10 times better than i could have ever wanted or imagined. it was a white 3 layer round cake… butter cream frosting and filling with fondant decorations. i loved my sweet pea too.
we got so many compliments on it and i even uploaded a photo of it because it was just so perfect.
thank you sweet indulgence for making my baby shower cake so memorable.

I’m not a huge cupcake fan but I went in here today to buy a birthday cake. I didn’t see any that would work. They were very helpful in explaining what the cakes were. As I was leaving I noticed a lemon cupcake in the case. I felt like I really needed it so I bought it. It was good but I can’t say it was fantastic and I would go back just to buy one again.
Like Liza B I also felt like all eyes were on me. Weird. But they were very helpful.

I was in desperate search of a cake a few weeks ago. It was my bf’s birthday and what can I say? He loves cake. I called around and being that it was such short notice I was having no luck. Called the commercial grocery story. Come to find out they were out of color spray. I wanted them to spray his cake to make it look colorful. Then I was told they were out of chocolate icing. Great. No thanks. What’s a cake without chocolate? Got on Unilocal and found this place.
All they had that day were a German Chocolate cake and Strawberry Cream cake. I got the chocolate one of course. Told them it was for a birthday and asked them to decorate it a little. WOW! They did such an awesome job making it look pretty. They even put little flowers all over it. It was definitely a good-​looking cake.
Later that night, we were in heaven. It was wonderful. The cake itself looked so rich and sweet but in my mouth, it wasn’t an overwhelming sweetness. It was perfect! The chocolate melted in my mouth, the cake was moist and delicious, best German chocolate cake I’ve ever had!
Since then, I’ve been back once to try the strawberry crème cupcakes. Superb!

I tried their Lemon Raspberry Cupcake and it was pretty good I must admit. Although, I felt a bit awkward in the bakery, like all eyes were on me.
The place is decently sized, but when I saw the pastries, there was not a great variety, so I was just looking at the pastries and cakes like, «Okay…»
All in all, the Lemon Raspberry Cupcake was good, but besides the Strawberry Cream cake and tart that everyone’s raving about, there’s not much else to offer.

I bought a birthday cake for my friend here yesterday. so unless I went to a phantom bakery, this business is not closed!
The woman in charge seemed friendly enough. I had not made a special cake request 48 hours in advance, but looked into their case and found the delicious looking Strawberry Cream Cake. It was small (maybe 6″ diameter, round) but satisfied 8 young healthy adults after a rather large meal (with probably 2 – 3 slices to spare!). The cake was really delicious. the cake itself was moist and not too sweet. It was layered with a strawberry jelly and a whipped cream frosting. It really reminded me of one of my favorite cakes from Germany (Erdbeerkuchen), and it was nice to get that fresh summery strawberries and cream flavor in the middle of the Illinois winter. I can’t speak for their other desserts (pastries will set you back $ 1.50−3) or coffees, but everything looked tasty!

Oh sweet Sweet Indulgence, thank you thank you for coming back! Yes people, this place has officially reopened as of December 2009, yay! And yes, their desserts are still as delicious as ever. My friends and I drove out here after a particularly demoralizing exam (which fortunately resulted in a less than demoralizing grade, but how was I supposed to know that walking out of two and a half hours of pathology torture? =P), where I consoled myself with a fruit tart and a strawberry cream cupcake. The fruit tart is still probably the best fruit tart in the area, and the strawberry cream cupcake… oh, the strawberry cream cupcake! As we salivated with indecision in front of the rows and rows of desserts, the very patient server offhandedly mentioned that they had just baked fresh cupcakes with strawberry cream, real strawberries, and chocolate slivers, and would we be interested in those? Um yes, yes we would be interested in those, and yes, they were indeed as delicious as described. Sweet Indulgence, aka Christine’s dessert fix, thank you so much for coming back!

This place has the best pastries HANDS down around here. I have yet to find a better place. The only problem is that they are a little pricey.
Their cupcakes and tiramisu cakes are good. not the best. Things to try are their fruit tart, strawberry shortcake and chocolate mousse. And you can buy them per slice if you don’t want to buy an entire cake. Yum!

I have never had a cake from sweet indulgence that didn’t like knock me out from hyperventilation from how delicious it was /​the sugar coma I went into an hour after eating 900 pieces. Chocolate cake with cofee icing, basic black cake, basic white cake, chocolate raspberry cake, strawberry cream crake, fruit tarts, pies, I’ve had them all and have never thought anything besides «mmmmmm delicious» after each and every bite.
Also, the staff are super, super nice, and have helpfully put up with my histrionic last minute cake ordering on multiple occasions.

I love this place like a fat kid loves cake…
Try their Strawberry Crème Cake. It’s awesome.