Walgreens

I’ve been in and out of this pharmacy over the past 15 years and sadly, it’s always been awful.
This is the only Walgreens pharmacy open 24-​hours but that doesn’t mean that you can get your prescription filled. Apparently the insurance database doesn’t kick over until 3am so be aware if you are trying to fill overnight.
When I dropped off a prescription a few weeks ago, the woman behind the counter was beyond rude. I was the only customer standing near the pharmacy. She ignored me at the drop off counter for more than 10 minutes (and yes, we did make eye contact and she didn’t bother with verbal interaction) and then when she did decide to help me, it was made clear that I was bothering her. One of her employees came to ask her a question while we were talking and she rebuffed the women so harshly, I almost apologized for the behavior.
Also, I was asking what I thought to be pretty straightforward questions but you know when you are given answers that are intentionally vague and the tone delivery is intended to try and make you feel stupid? Yeah, that. It isn’t too much to ask for a pharmacist to provide clear and helpful answers to questions about medication and interactions.
When I picked up my prescription the next day — the pharmacist behind the counter was completely useless. I had to spend 5 minutes listening to him explain why a data breach at Schnucks shouldn’t deter me from saving my credit card information in their database. All I wanted was to pick up my prescription that I had to wait over 12 hours to be filled.
If it’s all the same, drive to the Walgreens on Neil, they are much more helpful and consistent.

After a pattern of lackluster service I have moved my prescriptions to a different pharmacy. Today however I had to pick one up for my wife… yea if negative stars were an option is be happy to assign them. Needless to say I left with the paper prescription my wife had dropped off hours earlier was still untouched. Absolutely horrible attitudes I’m also not sure what they do since they obviously don’t fill prescriptions.

The worst pharmacy ever. Please hire more people. I always feel bad for the employees because they are always so backed up. There is always a giant line. In the store and the drive up. Even if there isn’t much of a line, it still takes forever. I get upset every time I pick up my scripts. I need to get over the location convenience and get a new pharmacy. I’ve had enough.

I have been going to this store for a number of years due to it’s convenient location. However, the service has always been poor and has gotten worse. No one in the pharmacy department has any idea when prescriptions are ready; where they are located; or can provide any other information. I called in a prescription and was told it would be ready on the following day. Then I received a call indicating they were checking on insurance. When I called back I was told that the prescription was at the Bloomington Road store, even though I had called the prescription into this store, and no one could explain why that had happened.
On most occasions when I have been there, the lines are ridiculous and people are often told that the prescriptions are not ready, or they don’t have the medication. I think the staff is extremely overworked. I have talked to their corporate office about it who assured me they were concerned about it, but obviously they are not.
I would strongly recommend that you go to other Walgreens locations.

I wish I read the reviews before I went here. They are the worst pharmacy ever! They said they were going to order a prescription for me. I waited a week before calling to see where it was. It wasn’t until then that they told me they weren’t able to get it?
Were they never going to call me and let me know? They then said I could come back and pick up the original prescription. I went to get it and then they said they needed 30 minutes to get the pharmacist to approve it. I left and came back 30 minutes later where they then told me that they couldn’t find it and would continue to look for it.
At that point I’m honestly over it and I told them to forget it because I was sick of listening to their bs excuses. I would rather just go through the hassle of getting a new script than listening to their crap.
Needless to say. I will not be returning and if it were up to me I would have that pharmacy closed and send them all back to school.

The pharmacy at this location is sooooo slow and unorganized. I have a prescription that I get every month for the past 7 years and yet almost every time I go to get it they have some issue. I’m pretty sure my doctor hates them too.

Store review:
When will I learn to completely trust Unilocal?Soon enough. I went to this location based on proximity and as I walked in, I saw the reviews and was wondering it can’t be that bad. All the prior reviews spot on! First of all limited inventory, I luckily grabbed the last 3 packs of TP. When I went to check out, the cashier had to slowly pull out her glasses check each individual item and read the fine print of the 4 coupons I had for my 4 items. Um… how about you focus on checking out faster so the line doesn’t have to be as long. This was rather annoying and made you feel like you were doing something wrong. With that, another place in Champaign that I am adding on my DNV (do not visit) list.
Pros: walgreen sales
Cons: poor customer service, read the other reviews and my review. Limited inventory
Hidden deals:
1. Use walgreen card for additional savings
2. 1 coupon per item, always check online for coupons before purchase
3. Earn points and register reward with certain items

i used to go to this walgreens.
i… USED… to go to… THIS… here very walgreens…
but then…
they turned out…
to be rude every time i picked up my prescriptions. they often had ridiculous wait times to pick up prescriptions. sometimes, if i was really lucky, my prescriptions that i had already called ahead to have refilled hours in advance, were not ready when i arrived to pick them up. i had already had the glorious experience of waiting in queue for at least 15 minutes to find out that i would have to wait at least another 30 for an angry pharmacist to chase down 30 pills and put them in a bottle with a sticker and hand them my way. no worries. he’d do it as angrily as possible. he’d offer me no advice about dosing it with other medications and he’d probably act like somehow this was my fault.
that is just the kind of awesome job you can expect from this particular, walgreens.
that’s why i took my prescriptions to another pharmacy all the way across town. i have to drive 10 minutes out of my way, but i still end up saving about an hour, and i never feel like i am putting the staff out. it’s really a trade off in customer service and time.

Every single time I’ve gone to this Walgreen’s I’ve had to wait a ridiculous amount of time to get my prescription. Not only that, but the Pharmacists are rude. I’ve always liked Walgreen’s Pharmacy, but this one has me seriously considering going somewhere else. It’s just inexcusable, especially since I’ve never had any problems elsewhere.

An hour to fill a prescription? Are you kidding me? The staff seemed bothered by our very presence, as though filling a prescription is a huge inconvenience for pharmacists (um…).
What a sad place this is. I have a weird affinity for drugstores… they have everything, and I usually need to pick something up. This one made my skin crawl and I couldn’t wait to leave.