We had an external hard drive seize up on us after falling off a PC tower and took it to Tom to see if he could retrieve the data for us. Unfortunately, the damage sustained proved too great to recover, but our experience was still somewhat remarkable. For starters, Tom took the time to thoroughly explain the nature of these devices and potential causes for malfunction and possible outcomes(and their cost). He assessed the hard drive at no cost, which was amazing as I’m sure other outfits will charge for the initial assessment. When we picked up the faulty drive, Tom then gave some very good advice for preventing data loss in the future. If you’re in need of data services, I’d highly recommend Tom and Chandler Data Professionals. Personally, I hope I never have to see him again(in need of his services, that is), but if I ever find myself in that situation again, I know who to call. Thanks again, Tom!
D c.
Rating des Ortes: 5 Chandler, AZ
Tom is a super easy person to work with and he does a very good, through job. If for some reason his technology can’t help you, he will refer you to someone who can. He saved my skin once(Oh, about 6 or more years ago) and when I had another glitch,(two months ago) I wasn’t so lucky and more extensive damage was done than he was capable of repairing. He did refer me to another organization that was able to help retrieve some information and we touched base speculating after. Bottom line, he is very fair and professional. I would never hesitate to recommend him to anyone. Thanks Tom!
Barry P.
Rating des Ortes: 5 Phoenix, AZ
Normally I do not believe in magic, Santa Claus or the Easter Bunny. I may have to rethink this. When i stopped looking at the total number of malware hits I had, it topped 750,000. This is not a misprint. Through my local geek(Net One) i was sent to Chandler Data Professionals. Tom worked for almost two weeks tweaking out every bit of my Quick Books and email accounts that he could. At any point I would have understood him saying that he did his best. It seems my hard drive was fine but my files were corrupted. Kind of like water damage in your file cabinet. My business records and bids were all recovered. As I get older, I try not to become cynical about customer service. Tom has renewed my faith again. Thanks! Now where is that Easter Bunny?
Michelle M.
Rating des Ortes: 5 Chandler, AZ
Thanks to Chandler Data Professionals I got back my 4 years of all my saved data from medical school. I would have been devastated but Tom saved all my stuff from my damaged hard drive and for a fair price! Wouldn’t go to anyone else!!! Thank you! Thank you! Thank you!
Karli S.
Rating des Ortes: 5 Boca Raton, FL
My computer crashed a week before my board exam with all of my notes and Tom at Chandler Data Professionals was so helpful in recovering all of my data in time to take my test. He was very friendly and knowledgable and did everything he could to provide me with best service. I definitely recommend Chandler Data Professionals and will work with them again if I need any more help with my computer.
Alex S.
Rating des Ortes: 5 Gilbert, AZ
I thought I had lost years of irreplaceable work and precious memories in photos and brought my external hard drive in to Chandler Data Professionals with fingers crossed. Tom was thorough in his analysis and explanations of what work needed to be done and set realistic expectations as to what he might be able to recover based on similar situations in his experience. I was continually updated on the status of my hard drive as he worked. Miraculously, he was able to recover almost all of my data with his knowledge and skill. As much as the experience stressed me out, Tom was a pleasure to work with. CDP was timely and very reasonable and fair in their cost. I believe Tom and Chandler Data Professionals are honest in their business and with their customers. I will trust no one else in the future when it comes to data recovery and repair. Thank you so much!!!
James S.
Rating des Ortes: 5 Mesa, AZ
There aren’t many things that as stressful as losing everything from your computer. All of the photos of our new son growing up. All of my wife’s photography work, pictures of our and our friends wedding, and just about 5 years worth of any other photos my wife may have taken. When our Hardrive dropped and quit working we were pretty afraid, as that was our only copy of those files. Luckily we were referred and brought the Hardrive in to CDP. We were lucky enough to have lost only 1 picture out of about 500gb worth. That is pretty amazing. We were very relieved to get our data back and we will definitely recommend Chandler Data Pros. to anyone in need of data recovery or who is having any issues with hard drives etc. fantastic service for a fair price. And believe me, I shopped around for the best price vs. quality. CDP definitely won.
Andrea L.
Rating des Ortes: 5 Sun Lakes, AZ
If you need any work done on your computer from data recovery to fixing problems, call Tom at Chandler Data Professionals. I had a major problem with my Mac laptop and called him in a panic. He fixed it fast and was the cost very reasonably. Highly recommend!!! Andrea