Chandler Eyecare

If you’re looking for excellent eye care, go here. My 6-​year-​old accidentally kicked me in the eye, which caused a bleed in my sclera. I called the office, and they were able to get me an appointment 2 hours later (as a new patient too). The office staff were very courteous and helpful. Dr. Van Over was exceptionally friendly, professional, and thorough. She did an exam and a scan to be sure everything was fine, and she took the time to explain everything and answer my questions. I left the office with peace of mind. I’ll definitely be returning for my annual eye exams!

Great Optometrists and great service. Fair prices on contacts and glasses. Great new technology and you never feel rushed.

After a disasterous experience with Lenscrafters (read my review), a friend referred us to Chandler Eyecare. My wife had an eye exam with Dr. Giles. Dr. Giles was open, friendly, and listened well during the exam. He referred my wife to Chris the tech who helped her order progressive lenses. He spent a lot of time explaining the options and pricing. He helped her to chose the right lenses. The lenses were ready in less than a week. My wife knew immediately her vision improved drastically. The adjustment time to the new progressive lenses was less than a half an hour!!! We highly recommend Chandler Eyecare! The staff were all very friendly and helpful. Chris changed the nose pieces on my old glasses for a better fit and didn’t charge for the service. I can now see much better out of these old lenses I purchased 2 years ago at Lenscrafters (see review).

I called and there was no appts for over a week. I asked the kind receptionist, Rachel, to put me on a wait list. She called me back in 10 minutes with an opening at noon that day!
I knew that was a sign!
I was so stressed out and upset about my vision and extremely nervous. Dr. Van Over was so kind, and explained everything to me, showed me the prisms, explained what my issue was, and was really terrific.
Then, when it was time to order my lenses, Nancy was wonderful! Kind, and also explained everything she was doing and how it all worked!
I can’t say enough about how awful I felt when I went in to how relieved and grateful I was when I walked out.
Their offices are state of the art… they have this camera that a quick flash replaces those awful drops that make you fuzzy!
It was just a great experience and I can’t recommend them enough!
Thanks, you guys… I really appreciate it!

Convenient location and hours, clean waiting area, personable office staff and thorough examinations with clear recommendations by knowledgeable doctors. I’ve always had a good experience coming here and plan to continue.

I see Dr Chris Carpenter and I cannot say enough good things about him. He is professional, caring, knowledgable and has helped me over and over again with my eye problem. I have a very damaged eye due to an accident and he correctly diagnosed a corneal problem, fixed it medically and sent me to an appropriate surgeon. I am so happy to have found him. I am an RN and I’m always so pleased when I find top notch medical professionals. I go to the Gilbert office in Seville and the staff is also so nice and helpful and friendly. You don’t have to wait long either. Just great people!

Thanks to all the Unilocalers I found this great place. I needed a new eye doctor because I moved to AZ. I saw Dr. Vanover and
She did a great job, she was very friendly and knowledgable. She took her time and I felt very taken care of. I recommend this place and will definitely return.

I have been going here just one year. The office is clean and the staff friendly. I got Dr Carpenter for my eye exam and had my kids with me. To my surprise, there was a box of toys under the bench right in the exam room so my toddler could be distracted and not a nuisance! They also had a big TV and kids’ movies in the waiting room so the kids wouldn’t be bored while I picked out glasses. They have some cheaper frames and lots of designer frames, plus sunglasses. They also have teen and kids frames. It took about 2 weeks to get my glasses. Everyone was helpful and seemed to enjoy working there and get along with eachother.
The only bad things: I arrived on time and had to wait a while for my appointment. Then, they did not give or even offer me a written prescription for glasses. Maybe because I bought the glasses there? But other offices I have used gave me one, anyway. So, I thought it was unusual and frankly a bit cagey that they did this. The good far outweighed the bad, so they still get 5 stars, but i wanted to mention it, anyway.
I just went back to order another cheaper pair of glasses from them and they gave me a good discount because it was within 6 mos of ordering my last pair. I got my written Rx this time :) The opticians helped me figure out how I could get what I needed the cheapest way possible, so love the personal touch they gave on that.
They do have some Saturday hours; one day a week they open early and one day they stay open a little later. Check their website for sure because I think the sign said hours are changing in May, 2014.

We were referred by a coworker. My wife had a new prescription and wanted to get both sunglasses and progressive glasses. Lenscrafters seemed to be a bit high (though we’ve had generally good luck with them, and they do stand behind their work). So based on the recommendation we decided to have these folks quote the glasses.
The quote for the sunglasses, using the same insurance, was lower than Lenscrafters. Their frame selection was comparable (maybe a little less, but not a lot). The staff was friendly and helpful. And while they didn’t have that whiz-​bang frame-​fitting gizmo that Lenscrafters does, they seemed to get it done just as quickly.
We are due to pick up the glasses in a week or two. I’ll update this review then (you’ll know because this sentence will be deleted when I do!).

The staff at Chandler Eyecare are great! I was seen promptly and didn’t have to wait a long time to meet with the doctor. I met with Dr. Van Over and she was extremely nice and thorough.
The office is very clean. They also have plenty of frames to choose from. After the eye exam, a staff will go over your insurance details with you so you know what is covered and how much out of pocket you have. I haven’t received my glasses yet but I’m confident that they will turn out great!
I love this place! Highly recommended!

I’ve been going here for years with my family. It was easy to confirm that they took Cigna Vision over the phone and I was able to fill out my forms online before my appointment. I did not have to wait more than 10 minutes to see the doctor and I was out of there within an hour after picking out my new frames.

I loved the whole staff and especially Dr. Robert Giles. I am a patient for life! I highly recommend Chandler Eyecare.

My husband has been seeing Dr Van Over for years. She has been very knowledgeable and helpful with his eye injuries. We recently brought our 4 year old for an exam, and Dr Van Over was great with her. Definitely will continue going to Chandler Eyecare!

Everyone in this office is great! They are knowledgeable, professional, and friendly. I have been coming to this office for 10+ years and even used to drive back for annual appointments when I lived out of state.
I love their selection of glasses and they have always gone above and beyond to work with me on the cost of frames and contacts. I will never go anywhere else!

I am one of those people that have only ever gone to the same eye doctor. Being from Idaho, my family was very close with my ophthalmologist; his son even went to my elementary, junior high school, and high school. He was the only eye doc I had ever seen.
That being said, when the time came to see a new doc here in Arizona, I of course trusted my vision to Unilocal.Chandler Eyecare was the result that I chose, and what an awesome choice!!!
I made my appointment before I had to go to work at 9:00 a.m. I walked in at 7:15 and left before 8:00. AMAZING!!! The staff was so nice and friendly, and I was so incredibly impressed with the tech that they used. It was so fast, like SO FAST. I don’t think I have ever been in and out of a facility like this, let alone being a new patient.
Friendly people, great customer service, and speed and time efficient. I will be going back. The only issue I came across was actually finding it– it’s located in a medical center that’s confusing.
I saw Dr. Van Over, who is a wonderful lady, in case any of you should hope for an experience like mine, request her!
Also, my vision didn’t change, which was a plus.

My daughter and I had our first appointment at Chandler Eye Care this morning. It was easy to schedule an appointment in relatively short notice (I called on Monday). Our appointment was with Dr. Giles. He was friendly and was great at explaining my prescription.
The office staff is wonderful as well. They helped me pick out a cute pair of glasses that were not overpriced.
Needless to say, this is my new eye place.

Great service, care, staff and doctors.
This place is great. I was sent here by my company for a baseline eye exam. I am so glad I did because several months later I was diagnosed with an eye condition and decided to return back to Chandler Eyecare.
During my treatment, the doctors kept a very close eye on me and always displayed genuine care for me. They are always thorough and never seemed rushed. I wish all doctors provided this level of care.
The office staff are always very helpful and knowledgeable as well. Most of the time they can answer my questions — if not, they quickly found out for me.
I recommend Chandler Eyecare to everyone and will return again.

I am one of those people with the whole «don’t come near my eyes, don’t touch them, don’t put drops in, no I wont cooprerate» kind of people. Just a thing with me ever since I was a kid. These guys were great. Office staff was great. The gentlemen who scheduled my appointment was awesome, the lady who greeted me was awesome and everyone was so friendly. I saw Dr. Van Over and she was friendly, patient and completely understood by anxiety and did not make me feel bad about it at all. I know I am an adult, just the unknown makes me anxious and she made me feel comfortable and we were even able to laugh about things. She didn’t pressure me into doing anything I didnt want to do.
Only recommendation I do have, is the first initial 3 eye tests you do before you see the doctor, there needs to be a little more explaining on what’s going to happen (especailly the eye pressure test which i hate). The machine is automated, and I didn’t know that. Usually a little warning is nice, but explain that it is automated and there is no contorl so then I can expect it and work with it.
Other than that, I had a blast. Got a killer new pair of glasses, had fun picking them out and I will absolutely recommend this place to anyone. I plan on having my Mom go see them as well.

I love Chandler Eyecare! I drive 40 miles to this location because I love the friendly staff and Dr. Carpenter. I’ve been taking care of ALL of my eye needs from glasses to contacts for at least 15 years now.
I recently brought in my 5 year old daughter for her very first eye exam, they were so good with her and made her feel so comfortable that she was super excited when she learned that she needed glasses due to an astigmatism. They have a great selection of frames and made if fun for her to choose the perfect one.
Chandler Eyecare always has the latest and greatest from contact and solutions to frames and lenses. You will not be disappointed.
Lastly, one of my favorite things is the way they utilize email to confirm appointments and fill out new patient forms. They embrace technology and stay on the cutting edge as far as I am concerned!

I actually stumbled upon Chandler Eyecare through a Google search. I was looking for an eye doctor that was close to where I was living at the time.
The entire staff is always friendly and helpful.
I’ve seen two of the doctors (Van Over and Carpenter) and they are both very pleasant, thorough and informative.
A few weeks ago, I had some irritation in my left eye and I was able to get an appointment a couple hours later the same day.