The companies in the business tech category that help small business I find frustrating. Either no phone contact, only by email they are not responsive. To so the least as a small business getting help can be frustraing. BUT I found just the opposite with Cloudience. I rave in the way they responded to solving the immediate issues I was facing and the plan they gave to solve going forward. The overall experience getting started excellent let you know the long term effect at a later date.