Hegazy Realty

This review is from one consumer to anyone interested to warn against getting anywhere near this nightmare of a realtor (and his family). They weren’t even listed here in Unilocal and I added them to make sure that people knew about our horrible experiences. If I can save just one person from going through what we did, it will be worth it.
Moe Hegazy and family are one of the worst things that has happened to us in a very long, painful home sale. He «represented,» and I use that term very loosely, us as a seller’s agent. The list of complaints/​problems is long and I am in the process of filing complaints against him with the State and the AZ Assoc. of Realtors.
After I signed up with him, I never laid eyes on him again — he never showed the house once. The only and I mean only time he/​they ever took action on my sale was when I called and complained or reminded (like our closing date coming and going with nothing filed — happened several times). He is completely REACTIVE and never proactive when deadlines would come (and then go). Our title company was never even notified (or updated) by them. He/​they didn’t keep us up to date unless we called (then usually waited a day or two) to request status. He wouldn’t return calls to my other realtor. Their phones almost always go unanswered, then the call goes to a «full» mailbox so you are unable to leave a message. And that’s just the minor stuff. It would have been bad enough if this was all we had to deal with, but the fact is that they were hindering our sale process, ie, passing along incorrect (vital) information to the sellers, instead of only just the pure apathy that was their usual norm.
Mr. Hegazy is in complete denial and instead of trying to work out an amicable solution to our dispute, he resorted to name calling. He actually believes that they did a good job… amazing!
Please, avoid at all costs. Selling (or buying) a home is a very difficult process during these times and you will need someone that really stays on top of things and cares that the sale goes through as smoothly as possible. He and his family did just the opposite for us.