iCracked Professional iPhone, iPod and iPad Repair

Rather disappointed. After a week of back and forth texts which included the request for me to contact the employee on a separate line and a reduced fee after no appointment was made, my appointment request was denied because I was out of the employee’s boundaries. Note: my location was given when the original request was made. The employee recommended that I start over the process with a different employee in my area.
I found a different provider instead, and while I had to drive to them I received great service at a reasonable rate.
(Yelp states closed but I just dealt with them last week)

I am providing an update on the screen repair on behalf of the Tech Ryan. In the end the company did replace the iPhone with a similar model in similar condition. It was not something that was offered up front and Ryan was really good about doing everything in his power to make sure that the issue was resolved. Would I use iCracked again? I don’t know, But I do honestly believe that Ryan, the Tech, is a good tech and will take care of you as a customer. I can’t honestly give more than 3 stars for the process but if I could give Ryan a rating on him and his service then it would be 5 stars.

Cory met me in the mall and repaired my phone on site in a matter of minutes. If you are busy during the day and need your phone fixed correctly the first time, efficiently– call Cory at Icracked.

After leaving 5 unreturned voice mails, and stopping by twice when they were not open during busing hours, I gave up!
Dr. j.
Chandler, AZ

Scheduling was easy… cory is courteous, on time, efficient, knowledgeable, professional. I will definitely contact him again for any repairs.

Cory was extremely prompt, professional and did a great job to boot! I couldn’t be happier with the job he did, and really appreciate him letting me know about their buy back system as well. I wouldn’t go anywhere else!

UPDATE– I LOVED my experience with this company and my repairs so much that I now work for them! They have the great customer service, reliability and quality of work that I really appreciate and wanted to be a part of! I am very excited to have joined the icracked family!

Great service!

I really can’t believe this just happened. Within two hours of my daughter cracking the screen on her iPhone she had a new one installed in our home on a Sunday night for about half of what it would have cost to get it done at the Apple store — a place I dread going to. Thanks, Cory!

Picked up, fixed, and delivered all in one day, great service