Lighting Design

Love, love this business! We were looking for outdoor lights and after searching for a while, decided to stop by Lighting Design. We purchased our bathroom light fixtures last year and were extremely pleased with the quality of the product and the customer service. These lights were special order, and wow! Completed both of our bathroom remodels. So, this time around, we worked with Lisa S. Lisa went above and beyond and sure enough, special ordered 6 outdoor lights. Lights came in earlier than expected and these fixtures are spectacular! If you are looking for extraordinary light fixtures AND customer service, this is the store!
(please note that this business also has a website, so if you are out of area, you can order from them. Review about the store is for homeowners, etc in the Phoenix metro area.)

Very helpful, knowledgeable sales staff. Showroom was a little smaller than I was expecting based on reviews, however staff went above and beyond to ask about my needs and show me more options in catalog. Pricing is also competitive. I went to the manufacturer website of a light i was considering to get more specs and found it was $ 40 more or about 25% more than here. The most impressive selections were in chandeliers and pendant lighting. I was window shopping, would likely buy here vs a home improvement store even if I had to special order.

Best service we’ve ever had at this type of store. They took the time to help us find the right lights for our situation.

Disappointing. I walked in there this morning (I was the only customer there). I asked for the ladies room and the lady behind the desk told me where it was. I thanked her and said «When I get back I am looking for Deco lighting.»
I came back, assuming that she or someone would help me, I started browsing, and after 3 passes around the entire store, no ones said a WORD to me!
I’ll just purchase all my lighting for my new build somewhere else.

Let me start by saying we love the Chandelier we purchased through Lighting Design. Our problem was the service we received by the staff. We informed the Staff that we needed delivery and installation by a certain date, First problem: They completely forgot to check on the order status, therefore, the Chandelier was never ordered, yet payment was processed. Second problem: After using there express service, which we had to constantly call them for updates, the installation team finally arrived, but put the Chandelier together wrong and didn’t assemble the item correctly. Additionally, they dropped a couple of the crystals, requiring them to be reordered. Our rating for the experience with Lighting Design Service: 0 — Chandelier: 5. Would not recommend!

Poor customer service. I need 8 outdoor lights so bare minimum I will be spending $ 2500 and they couldn’t stop their conversation and get up to help me.

I found myself in a last minute panic for a light today. My electrician was at the end of our major remodel and the light fixtures ordered from another company had been unexpectedly back ordered. I dashed into Lighting Design hoping beyond hope for something unique. They had the perfect one and they made the purchase of an exquisite floor model easy! I had broke a crystal to another light fixture at home earlier today that we were moving. I happened to ask if they by chance would have one available for purchase that might be similar to complete my damaged chandelier. To my delight, they had a perfect match as an extra… and they just gave it to me! Who does that these days?!? They so saved me anguish, they have no idea how pleased I am. I want everyone to know it’s truly an amazing place to do business with!

I’d spent ages trying to find the right drum shade for our newly remodelled kitchen. I went to a number of light stores and just couldn’t find the right one. Most sales people suggested I look online but Niki at Lighting Design took notes about my preferences and came up with three styles to look at. We chose one which needed modifying (longer electrical cord) and she arranged for that.
Whilst there were some problems with the light fixture when it arrived from the supplier, Niki worked with them to get a replacement and their crew installed the shade for me. I would definitely return to this store for any future lighting needs.

This is a great store with very helpful and friendly employees! We had been shopping for outdoor lights for a while now and my husband and I finally managed to find some we agreed on at Lighting Design. They had a lot of options that were better quality and a more custom designer look than just the basic stuff at the big box stores. And we had been to Lamps Plus but that place is just plain overwhelming. At Lighting Design they just had one wall of outdoor options with one sample from each design. The friendly salesman explained that each piece was available in various sizes and finishes and so once we narrowed it down to a couple we liked he could look up what the options were in a catalog. So, you actually have a lot of choices but it is not so overwhelming when you break it down that way.
They also had a lower installation charge ($ 20 per piece) than any of the other stores we looked at. And when the guys came out to do the job even though I wasn’t there, my hubby said they were friendly and quick.

We have now worked with this company 3 different times. Each time they were very professional, helpful and gave us the best prices around. I am always amazed at the quality we can get for the prices that they offer. This is definitely should be your go to place for lighting!!!

With a friendly, knowledgeable staff and a great selection of lights this is a great place to shop for your lighting décor. Take time to look around because they have a wide range of products other than lights — they have funiture pieces, mirrors and misc art that can make get accessories in any room. Shopping here is fun as well as beneficial. And an extra bonus is that the prices are comparable or better when they have a sale. If you don’t see what you are looking for they have lots and lots of catalogs and they are very good about helping you.

Great customer service & prices!
I was looking for a particular post lamp to match an exterior light I purchased at Costco. They gave me the best price around, ordered the light for me and were very plesant and helpful.
I spoke with Sean & Ashley on seperate occasions. Both get an A+ for customer service in my book!

So I am going thru first-​time-​remodeling-​a-​home-​anxiety (hellloo… the 80s called and wants all their light fixtures back!)…
Call me naïve. but where do you go to find light fixtures after Lowe’s, Home Depot and Lamps Plus?! By chance I drove by this store after a Lowe’s light fixture purchase that I wasn’t completely in love with…
THIS is my holy grail lighting store (does it count if I’ve only been to 4 places?! But I don’t want to order online… I’m a touchy feely home decorator apparently…) Many styles without being dated & cheesey and prices of all ranges (whereas Lamps Plus just made my eyes bug). The sales assoc was so kind and friendly, willing to climb up and down ladders to look at price tags and gave me info sheets on the models I was interested in.
As each outdated fixture goes, I’ll be enthusiastically stopping by here…