Pearson Moving

The Pearson Moving team was so professional. They arrived on time (actually a little early), were courteous and very efficient. For the price I expected some headaches but they turned out to be the best moving crew I have ever hired. I will definitely use them again!

I was most impressed with Kyle’s office management. He promptly responded to my calls and emails. He was pleasant and easy to work with, and most importantly, his crew arrived on time, worked quickly and carefully, and caused no damage while unloading the truck.
Great company!

Best movers I’ve ever had, and i’ve had a few! On time, courteous, quick & careful. Couldn’t have asked for more. Much appreciated, fellas!

They wont break the bank but they will break your furniture!
Pearson Moving did $ 6,400 worth of damage and refused to take any responsibility or pay for it.
When they arrived with our furniture, our brand new custom couch was destroyed. They took no care for it during the move, packing things so tightly and carelessly that it scratched the fabric and chipped all of the legs. We sent pictures to the owner upon the arrival to show what they had done and our disappointment. He then proceeded to say we would need to unpack the couch (it was in the back of two completely full units) and then get two local bids. We proceeded to tell him we would not have any time for this but he insisted.
So, we went to unpack the units and they wouldnt even open because they were packed so tight. Once we got them open, and pulled items back, we noticed numerous items had been ruined (mattress torn), chunks of wood chipped off a fancy desk, scratched sleigh bed and crib). We then sent pictures again and they said «dont send pictures, you need to go get bids.» We got bids from two local furniture companies, repacked the units and then sent the claim form and bids to the owner.
The owner responded «those bids are wrong, it could be fixed for less.» He then proceeded to deny the claim completely saying that all of the items had to be brought to his attention at the time of drop off. He never had any intention of doing the right thing and thought that by assigning a wild goose chase task that we wouldnt do it and he would have an excuse for denial. BUT we did fully unpack the two units, get bids, and repack (and it was horrible) and then his denial was that he wouldnt have paid anyway!
A couple of other negatives:
1. They grossly underestimated the amount of storage needed. I ended up unloading tons of furniture myself and trying to find a last second storage spot.
2. The owner tried to use trucking jargon to confuse me and not pay the claim BUT i am familiar with the industry and was able to call out complete BS (none of what he said made sense at all). A fact that shows he tries to take advantage of uneducated customers.
3. He tried to accuse me of altering his forms of furniture valuation (that he had in his possession right after I completed) as a basis for claim denial.
Here is one of his bogus comments to deny the damage:
1. «We must continue to follow the rules and regulations set forth by the Federal Motor Carrier Administration. There is a process and procedure that must be followed during interstate moves.»
It was all around a terrible experience and i cannot believe the dishonest manner in which they conduct their business!
UPDATE: IN RESPONSE TO KYLE
The claim form was not signed because the page you sent was cutoff. It has now been signed and Kyle has still refused to do anything.
I was not present during the entire unloading process because kyle told me I would only need one unit. Then he told me i might need two but definitely nothing more. I ended up having to do five different truck loads into my own truck to then stuff it in my in-​laws house. This made it so I had to do a ton of work (when I hired MOVERS to move my stuff) and made it so I was unable to be there during the unload into the units. I did return to the units after a load to find Pearson had finished. I wanted to check the untis but one of them would only partially open (because it was packed horribly) and the other would not open at all (because they jammed my mattress against the door handle screws (which we then saw tore the mattress). Yes i signed the form and paid them because i am honest and pay people for their work… That does not mean i lose my right to file a claim once i am actually able to open the unit and discover the damage.
Once we were told we had to pull the items out and complete a claim form, that is when we discovered the rest of the damage they had done! The furniture stores said the damage was unrepairable. If pearson was willing to even negotiate and say «we can do full replacement cost but lets take the replacement cost minus the value of the furniture in its current state» then that would at least be a compromise.” Or they could even take back the furniture they destroyed in return if they feel they can repair it and get full value for it after repair. I took pictures of the damage I found on the furniture before even touching it so there is proof it was done by pearson moving yet they refuse to do anything at all except continue to say «we are saddened that you were not satisfied.»
Pearson has a total of FIVE reviews only (some of which probably came from employees, family, and friends). So lets give that a buffer of two unrealistic reviews and say your chances of a good move with Pearson are only one out of three… Not good odds at all! Pay a little more to go with someone else or you are better off just selling your items instead of moving them!

I decided after our last move from Maricopa City to Mesa that I would never move ourselves again. So, here we are a year later, moving from our apt complex into a house. So, I did my research and decided to select Pearson Moving.
Everything went completely smooth — from receiving a quote online, confirming my quote and reservation and day of move. Kyle, the Ops Mgr, answered all my questions and concerns and advised me to contact him anytime.
My movers, Zach and Mike, showed up right on time. They were both very courteous and professional. Although the move itself took longer than expected (had more items than we realized — no fault to our movers), they were very efficient and Zach kept me in the loop at all times.
Moving in general is a pain, but hiring professional movers is easier than you think and easier for you overall. I would highly recommend hiring Pearson Moving for your next move, you won’t be disappointed! And worth every penny!

When having to find the right moving company, the question always comes up, who do I choose? You can look on the internet, check out the junk mail, ask friends or open the yellow pages and close your eyes and pick. Well finding a moving company can be a crap shoot to say the least but you still have to take the chance and pick.
I am so glad I chose Pearson Moving. It started with the first call. Kyle answered the phone with a very friendly hello. I called about 3 weeks prior, mostly because I was looking for a moving company that I felt good about. Pearson Moving was the last on my list of calls. After 2 days of reading reviews my decision was made.
The 2 gentlemen that showed up where very professional. They got to my residence early and after introducing themselves they started working. I was impressed with the care they took of my things. There is a minimum of 2 hours that you are charged. It took a little less then 2 hours since I didn’t have much and these 2 men did real good. I will use this company again

Can’t believe these guys only have 1 review on Unilocal.The guys were great, got to my house on time and ready to work. Prices are very reasonable and customer service is fantastic. We used pearson to move our 3 bedroom town house into a new home about 8 miles away. We used them primarily to move our furniture (recliner sofas, dining table, matresses, dressers, nightstand etc. And few boxes of other stuff). The two guys got the entire job done in less than 3 hours (loading, driving to my new place and unloading). Very very efficient. Will definitely use them again and recommend to other family friends.

Unbelievable great customer service. We moved my mother from her home into assisted living. Employees on time, work fast, friendly, respectful, they do the job right. Prices are fair, middle of scale with all I called for quotes. The best service for your moving needs. I will be using them again, absolutely, positively, without a doubt.
What a relief I found a great company for future moves.