South Riding Auto Collision

This is a journal of my experience with South Riding Auto. The star rating will be in progress. It could go up or down over the process.
7÷7÷15: Contacted them for the first time. They were on a list of recommended repair shops by Ameriprise. (I get $ 100 credit on my deductible for using recommended repair shop.) Jennifer picked up the phone and was very knowledgeable about Ameriprise policies and the approval and repair process. She has a direct link into the Ameriprise system. They have their own tow trucks. At 1:30 pm, she said they will pick up the car today and have an estimate for me tomorrow. They will disassemble the damaged area to look at where other damages may have occurred. She said it will take two days for Ameriprise to approve the repair and 3 days to order the parts. After that, figure about 5 days to complete the repair (she said 1day/​5 hrs of labor). Five stars for Jennifer!

After being rear ended, our auto insurance company sent us a list of a few auto body shops in our area. We are so glad we picked this place! South Riding auto have the best customer service. They did an excellent job on fixing my car! Rental car was ready for us when we went to drop off our car! Sadiq — the store manager is the best engineer I have come across so far! He is polite and made sure he handed my car looking like new! He promised all the parts he used were original and I truly trust him for that! Our car was ready for pick up exactly on the day he had promised us! He even gave me some tips on how to keep my car safe! Not only that, he gave me a small bottle of the paint just in case I needed some touch ups in the future! Now, no body can beat that! I am extremely pleased with their service and would highly recommend in case you are looking for a reliable auto body shop!

My classic car needed to have the hood repainted, as well as a ding repaired that could not be done with PDR. After pricing out several body shops from Arlington to Chantilly, I settled on South Riding Collision Center.
Sadiq, the owner, runs a clean, organized shop equipped with modern equipment. His price was extremely competitive and they ended up doing a fantastic job for me. The paint matched the exisitng color perfectly and the dent is gone. They even emailed me photos of progress on the repairs/​paint so I’m confident they did the job the right way!
I was paying out of pocket for all of this work. Insurance was not involved. The price ended up being the price, with no surprises, or comebacks.
I would definitely recommend this place to anyone. If they can do such a great job on a classic automobile, I would imagine a modern car would be a piece of cake. It’s definitely worth the ride out to get a free estimate. Other than a few minutes of your time, you have nothing to lose. They will exceed your expectations.

This is a great facility. They did the repair right and they were my advocate when they felt the insurance company was trying to take shortcuts. The repair completed on time. My car was returned immaculately clean both inside and out. Kevin did a great job keeping me in the loop on progress.