Walmart Supercenter

This location is okay. I wish all Walmart locations had the same layout. Isn’t that something they were trying to do?
Lots of parking. Lots of shopping carts. The aisles are generally clear of items waiting to be stocked.
Not as crowded as other locations. Helpful staff.

By far the worst Walmart I have experienced. There is very little selection and employees move horribly slow. I continue to come here because of the location but leave frustrated each time.

THIS PLACE IS THE WORST WAL MART IVE EVER BEEN TO. here’s my story
I am from California just moved to Virginia a month ago and I used to be a cashier for a Walmart in the city of Chino. so I know the rules.
came here with my roommate to buy vegetables and I decided to go to my app on my phone and open the «flip» app which shows which stores sell the cheapest items so I pulled up prices for each items I was gonna buy (green beans, 10LB bag of potatoes, tomatoes on a vine, yellow and green squash) and walking in I already knew I was gonna have a problem price matching considering none of the workers know English at all. so I proceed to check out and the Asian lady cashier is already having a problem trying to assist the price match while i have my adds ready to show kept asking what store this and that. then she calls a manager over and his badge says «store manager» so I was thinking he was gonna properly input the price match and he starts rambling that «wal Marts price» was lower. the cashier said she was «new» and I couldn’t even understand her mumbling. I had a 10pound bag of potatoes and my add said 2/3.00 $ and since the add didn’t say any «brand» they couldn’t do it. basically they «couldn’t» price match anything and I stopped trying because I knew he wasn’t gonna approve anything and the cashier was too scared since he was the «boss» SERIOUSLY ?! What a rude dumb lousy excuse of a store manager. I used to work for walmart and we had to price match items even if the customers didn’t bring their adds!!!
fuck this place. I’d give this place a negative 5 starts if I could.

It was my first time at a Walmart. We asked several staff members in each department where things were located but they didn’t know. After browsing the store for 20 minutes, we going just what we needed — insect repellent and cooler.

I have not shopped at Walmart for about three years. I know that their prices are lower than other stores on quite a few items, however, I do not want to patronize a store that makes the low prices possible by paying low wages and thus having employees who know very little about the store and cannot provide the kind of service I would like to receive when shopping.
I went to Walmart today because this store showed online that they had LAVA bar soap in stock. I asked three employees where I would find the LAVA soap. They directed me to various locations like «pharmacy» but none of them had the soap. None of them had access to a computer (or maybe the knowledge) to find where the soap was displayed. The fourth employee took me to Omar at the electronics counter. Omar took me right to the LAVA soap in a location I would not have found on my own.
Omar gets five stars, Walmart gets one. That averages out to 2 stars overall.

After 10 pm army of people come out and block every single isle with pallets and carts and don’t seem to care at all that you are trying to shop.

This Walmart is one of the least Walmarty Walmarts around. By that I mean that it’s pretty clean and neat (for a Walmart), the staff is pretty not-​upset looking (for a Walmart), and the lines are usually short (for a Walmart). Most of all, the (men’s) restroom has to be the cleanest, least Walmartiest restroom I’ve ever been in (for a Walmart)!
Dammit man, I’m giving it three out of five stars even though it’s a Walmart! It’s that good!

If I could give NO star, I WOULD.
In November 1^st 2012 (yes, your eyes are right… Im telling my experience that happened THREE YEARS AGO), I bought halloween costume and it was on sale. It was too small for my son. So couple days later I came back to do the return. The staff (I have her name) refused to grant the return with excuse ‘we don’t take seasonal items return’ eventho I had the receipt with me. I said to her I never knew that kind of return policy, and asked her where in writing the return policy was. She kept saying i was not allowed to return it in VERY RUDE way.
I went home and contacted Walmart via twitter. They CLEARLY mentioned there is no exception for seasonal item in their return policy.
I was so mad and went back to Chantilly Walmart, and the same staff who refused my return was there. I told her about what I did and she was just quite. She couldn’t deny it but she’s also didn’t say anything. She wasn’t even sorry about what happened. Her face wasn’t happy but she wasn’t sorry of what she did.
Really, WALMART??? REALLY???
This is not the first time I got problems with Walmart. For such a BIG company, they care less about their customer service. What a shame.

Walmart… I’m not saying that I expect GREAT customer service from any Walmart branch, I mean come on, it is Walmart-​cheap. However, this particular Walmart REALLY (see how I capitalized the «really?») needs help in the customer service department. Or etiquette from their employees to their customers.
My first incident occurred about a few weeks ago, I was looking for a box fan, thinking Walmart would have this I drove 15 minutes out of my way to get it. After wandering around the store for about 10 minutes looking for a box fan, I finally gave up and approached the closest Worker I could spot. I see an old Indian man working on stock, I ask him if he can just point to where the box fans would be, he told me he just started working there, and that he didn’t know where things were at. I wasn’t mad, since I know it can be intimidating. He was nice and asked the closest representative HE could find. This one however had a HUGE chip on his shoulder. He was truly Arrogant. I felt bad for the nice man who was trying to help me out. After all that Guess what? They didn’t have a BOX FAN… like what? You’re Walmart, you’re supposed to have everything. I thanked the old Indian man and made my way to Target…
My second incident was about 8 days ago. My fiancé and I came here to do some Sunday grocery shopping. There was this huge beast of a looking man working on the fruit, he had just an «ehhh.» Attitude about him. I waited for him to finish putting all the fruit to where they belonged and when I thought he was done I went ahead to grab the fruit I wanted. But wait, I was body blocked by this asshole. He didn’t apologize, or even acknowledge my presence. «Don’t mind me.» I told him as I moved around this massive gorilla. I grabbed my fruit and mumbled a few curse words to him under my breath. He was seriously rude. -.-not okay, Walmart! Your whole company needs to teach ALL your employees about customer service and etiquette. Or at least hire people who would at least FAKE liking to work for y’all.

Poor service. No one speaks English. Credit card scanners didn’t work. Self check out only. The layout sucks too. All of the products are not where one would expect. Bottom line is go to the fair lakes Walmart and skip this one.

You raise the wages of your workers and then managers are asked to cut employee hours, good work Walmart. Does the rich owner need to go buy another painting for her ignorant museum? As much money as Walmart makes they should be ashamed of themselves.

What can I say, walmart has everything. Lines were short and many employees working to ask questions.

Pros
–It’s convenient, since it’s in my neck of the woods.
–They have self check out
–It’s open ²⁴⁄₇
–Horizon Organic Milk is cheaper here compared to some of the other grocery stores.
Cons
–Service leaves something to be desired
–Sometimes the aisles can be messy and disorganized
–Restrooms are always gross. Please do something about that Walmart!

I’m a Walmart addict, mainly because I like cheap-​ish stuff and they USUALLY have what I’m looking for.
I pretty much know the store like the back of my hand, so I don’t require much help from the staff – (not like they acknowledge my existence when I’m there anyway). However, the few times that I have required assistance… well… it’s pretty much always ended in me cursing that employee out.
Just one of my more recent instances:
The day after Christmas, I went in to get a case for my new phone. After scouring the aisle for almost 15 minutes and not seeing the particular case I wanted (otterbox defender series for iphone 6 plus), I asked a staff member who was leaning against a display case if they had it in stock (she seemed to be middle eastern. Pretty sure her name started with a D, had a U and an I in there somewhere too lol) .
Her reply was to not even look at me, but just lift up her arm and point with her pen down to the far end of the aisle.
I glanced down the aisle and said «Nooooo, those are the samsung galaxy cases, I need the iphone case which I don’t see here». She then grunted and again pointed with her pen to the iphone cases behind us.
Since this woman was obviously not advanced mentally, I decided to explain AGAIN that I did NOT SEE THE FREAKING iPHONE 6+ DEFENDER CASE OUT THERE AND I WOULD APPRECIATE IF SHE COULD CHECK AND LET ME KNOW IF THEY WERE IN STORE OR NOT.
That finally got her to speak.
Still leaning against her beloved display case, she pointed to a phone case a few feet away with her pen and said «This one». I couldn’t tell what she was pointing at since everything was like 5 feet away. I asked which one she was pointing at and she said «that one next to that one». — WTF?
Basically, I was a little annoyed at this point… I told her I didn’t know what the (expletive) she was pointing at and I would (expletive) appreciate if she would move from her (expletive) display case, and do her (expletive) job so that we could both be on our (expletive) way.
Turns out she was pointing to a sparkly pink studded 11 dollar case that was for the iphone 4s.
I had had enough so after spitting a few more choice words her way, I stormed off and asked another electronic department member if they had the cases in stock.
The other member’s informative, extremely detailed and welcoming response when I asked if they had the cases… «No» then brushing past me with no further info as to if/​when they’ll be getting them in store.
Now, I’m obviously not the only one who thinks a lot of their employees are completely incompetent, so I don’t really get why management doesn’t DO something about it?!? — [Not everyone in that store sucks. I’ve come in contact with some super friendly employees (& not that this is about race, but mainly the black people lol)]
Another thing — the self check out lanes are NEVVVVER functioning correctly and most of the time, then can only get them to accept cards. Whenever I use them, there’s always a problem and I have to stand there and hopelessly glance around for a few minutes until an employee wanders by and I’m able to ask for help since there is never an attendant there.
I get that it’s Walmart, but seriously… get it together. hopefully the new one opening off of 606 won’t be as big of a cluster-​f as this one is.

This location is off of 28, but it’s kind of tucked back behind a bunch of fast food restaurants and next to the Dulles Expo Center. I like that it’s tucked back because I think a lot of people don’t know that it’s there which means that it’s never crowded. I came here on Black Friday, but later in the day, and it wasn’t crowded at all and they still had a lot of things on sale and available. I love that I can walk through the store and not feel like I’m bumping in to people. My only complaint is that the aisles are very narrow, like it’s almost impossible for 2 carts to pass in the aisle. It seems like a poor setup and something that they could fix.

I am surprised at all the negative reviews! For a Wal-​Mart it is definitely 5 stars!
*always close parking when I go
*not half as crowded as Fair Lakes Walmart
*I am never more than 3+ behind in a line to check out
*they have self checkout
*the staff is always friendly to me (some commented on this), granted, I go in with a smile as well, if you go in with a frown don’t expect flowers!
*as I am browsing around I almost always get at least one person ask if I need help or simply if I am having a good day
*selection is greater than most Walmarts, they even have fabric, big plus for me!
*It is just under 2 years old so the facility is still pretty nice… for a Walmart!
Like any Walmart, prices are great, you can find all you basics and a bit more, just don’t expect fancy organics and what-​not! That being said, my days off are during the week, so I judge mostly the Wed shopping (which is still insane in others such as Fair Lakes).

I waited to buy a laptop. I waited because of the three employees in the electronics department, one was on the phone. Two were were talking to each other. Way to busy to help a customer.
Sadly, it is really horrible customer service.

Pros:
*24/​7
Cons:
*Location — it doesn’t have a Main Street to get into. You have to cut into a «food center» to get to it
*Doesn’t have auto service
*Customer service is horrible. The employees don’t even ask you for help. I walked around a few times and they just stare at you.

This is not my normal Walmart, and I’m glad that it isn’t!
I was initially really excited to be able to go to a Walmart Supercenter, but what a cluster! We pulled up on a Sunday afternoon to a completely logjammed parking lot. We spent 10 minutes circling the lot waiting for someone to pull out, and it wasn’t even a great parking spot.
To match the parking lot, the checkout lines were out of control. There were at least (at least!) 4 people in every line — even in the «Limit 10 Items» and self checkout lines. These huge lines made it difficult to maneuver past all the carts to get from one end of the store.
The only redeeming attribute of this Walmart was that I found everything I needed here. Even my 6-​pack of ping pong balls.
Bottom line: Fair Lakes’ Walmart may be smaller but you’ll be glad you went there instead.

I love this location because it’s not as crowded as the Fair Lakes location. They don’t have as many options in stock as the one in F.L. but I still do the same damage in here. I mean, you can’t walk into any Walmart for a couple of things and end up spending $ 20 more than you wanted to! Even though it’s smaller, it has all your basic needs and supplies. I usually come for the food just because it’s much cheaper than Giant or Safeway. Staff is very helpful and friendly. It’s clean, easy to get around and organized. There is a subway inside which I’ve never been so I’m not sure how good it is. Great place to go to if you don’t want to be in that Fair Lakes craziness!